Hotel General was fairly easy to find. The welcome was lovely! with a refreshing beverage upon arrival. The hotel and rooms are beautiful , clean and very comfortable. The bed is soft and the rooms quiet. We ate at the restaurant the first night and were looked after by Mustafa. Excellent food and service. Just a short walk from the... More

This is a modest hotel with very friendly staff. Our room was clean, but outdated. The AC unit wasn't working well and you cannot open the windows due to the traffic noise outside - so the room was a little stifling. I also found the hotel fairly isolated. We walked back to the hotel one night and vowed not to... More

Pros: Hotel suggested their driver pick us up from station - not an expensive service & so easy compared to a bad experience with taxis in Budapest; small hotel with excellent/helpful staff...warm greeting with welcoming drinks/maps and advice on their efficient tram system etc; beautiful breakfast - attentive staff there too (we booked in advance & the breakfast inclusion made... More

This is one of my favourite hotels in the world and a highlight of our recent European holiday. We were greeted in the lobby by the delightful Vicky, she offered us a welcome drink (beer and champagne) and then sat with us to go through all we needed to know about Prague. Vicky was so friendly and so helpful we... More

What to say ? There is really nothing we did not like in this hotel : The staff is so friendly ; they go the extra mile with a smile , the rooms are clean , the breakfast is perfect etc etc . I was sceptical when I saw all those good ratings in tripadvisor .....now here is another one... More

We stayed for 3 nights from 6-9th June 2013. Prior to our trip, Prague was hit by severe floods and we nearly cancelled our holiday. We contacted the hotel several times asking about how the city had been affected and their responses were always immediate and very helpful. We were reassured enough not to cancel and we are so glad!... More

My wife and stayed at Hotel General for 4 nights before heading down to Rome for another 4 nights for our 10 year anniversary. We both agree that we wish we could/should have stayed in Prague longer. The hotel was not near the normal tourist parts of Prague, but was easy to get to and easy to get access to... More

I really enjoyed my stay here. The hotel in in a beautiful part of the city and its lives up to it name. From the room and service, the staff and breakfast , I would stay here again. The staff really enjoy looking after you !!!