The best kept secret in Prague by far - a rare combination of convenience, comfort, superb and attentive service and value. Professionally managed property - check out the wine bar in the basement. I am in Prague frequently on business and know most of the usual 5-star hotels. This one beats them all.

We stayed here in May 2012 during our Europe travel. It was easily the greatest place we stayed over our six week trip. We were unfortunate enough to have to grab one of the rip off taxis at the train station--it's the type of taxi rank with a bunch of dodgy guys standing around, and you know you are going... More

We stayed for a long weekend over the easter break. Staff were very friendly and inviting, and took time to make us feel welcome. One of them even spent half an hour describing to us the places to visit during our stay, and restaurants to eat out at while we had a very welcome complimentary drink. Their recommendations couldn't have... More

My wife and I have just returned from a 5 night stay at the Hotel General to celebrate my wifes 50th Birthday. Firstly a big thank you to the Managers and all the staff for the extra touches which made our stay so memorable. All the staff are so helpful and friendly and nothing was too much trouble. We had... More

Forget the expensive Taxi, caught the 100 bus to Metro and Andel Station is literally just round the corner from the Hotel. Arrived early, receptionist sat us down with a complimentary drink and told us all the info we needed for our stay. We were upgarded as it was our Anniversary and were put in a General Suite, which was... More

Thankyou to all the friendly, helpful staff. Surrounding decor was high quality and well maintained. Initial greeting, refreshments, orientation and information was excellent. The upgraded room was luxurious and we felt special. So many extras in the room added to that special touch. The quality of the breakfast including service was faultless. All requests were attended to promptly and with... More

I was extremely impressed with this hotel. The rooms were beautiful and the front desk staff very friendly and helpful. What really impressed me about this hotel was one night I lost my phone in a taxi cab; I quickly realized and asked the front desk staff to call the cab company to see if he could retrieve it. The... More

Really excellent and hospitable hotel in an interesting area with plenty of restaurants and bars. It is easy to get into the centre via an enjoyable twenty minute walk along the river, or alternately a walk via the almost rural area leading to the castle district. Here there are fantastic panaramas of Prague, including fom the cafe terrace near the... More

This is a real nice hotel with a staff that has high morale and makes the top effort to be the best they can be. Rooms are beautiful, dining room and bar as well. The only thing that I didn't get a full sense of from tripadvisor is the location. It's not a bad location. But it's about a 20... More