This is a difficult review to write because some things about this hotel were excellent. After a long delay at the airport we arrived in the middle of the night. The hotel was easy for the cab driver to find and we were so happy that there was someone at the desk to greet us! We were quickly given our... More

We stayed three nights B/B and found the hotel very restful. A little way out of the main square but near Werwel castle which was lovely. The staff were very helpful and nothing was too much trouble. Edyta was fantastic and made our stay extra special. The only thing we would of liked was tea and coffee facilities in the... More

Just got back last night from 4 day /3night stay from Krakow Poland, We stayed at the wonderful Hotel Benefis which we could not fault at all.From the minute we arrived we were greeted with a more than efficient receptionist.Breakfast was delightful , lots of choice to suit all nationalities. Rooms were unbelievably spacious and quiet, the shower was fantastic.... More

Having taken a short break in Krakow, we stayed at the Hotel Benefis for four nights (two rooms for 4 people) and we were not disappointed. The hotel is small, very clean, the service was great. The rooms were well appointed, a lot larger than expected with separate sofa/living area, although we did only have tea and coffee facilities in... More

Booked a 4 night stay 25-29th march 2013,i had read the reviews so was quietly confident hotel was going to be ok, i was not disappointed. hotel is rated a 3 star which i can not understand based on my room and stay,i had booked a superior room which was good, a newly refurbished bathroom/toilet,a seperate sitting area with flat... More

I booked this hotel for a surprise birthday trip for my husband, having read the reviews from previous travellers. We were not disappointed. It was an excellent small hotel. We had a large room, with a separate lounge area with sofa, tv, tea/coffee making facilities and very nicely furnished. The bedroom opened onto a small balcony - it was just... More

We booked this place based on reviews on here. I didn't disappoint. It was very clean, rooms were large for European hotels, and it was quiet. Staff was extremely friendly, they help us get internet and set up a tour of Auschwitz. Breakfast was a pretty good variety. We were comfortable walking every where we wanted to go, I never... More

Lovely cosy hotel across road from Wawel Castle. Get taxi as its 15 min walk from main square. Stayed in Room 14. Very spacious with lounge and big bathroom and great shower. Very modern. Really friendly staff. Food is brilliant and great selection of breakfasts. Hav no hesitation in recommending but found steps under bridge a hassle to access to... More

Just returned after a three day break to Krakow. Hotel is very clean, staff very helpful and friendly. Rooms are huge and very warm and cosy. Breakfast is wonderful with something to suit all tastes! About a 15 min walk from main square and Jewish quarter but we were glad of this as some people who were staying more central,... More