Hotel very pleasant, and great location in Old Town. Bedroom was good size, but bedding and towels were poor. Breakfast was a bit of a bun fight, particularly when busy.

My mum and I had the pleasure of staying at this hotel just recently for 3 days. It is just beautiful, the staff were so friendly and nothing seemed a problem for them. A big thank you to Andrew the doorman, who always had a welcoming smile. The breakfast is a great start to the day with lots of variety.... More

We stayed for four nights at the Grand. We had a warm welcome from Reception and were taken to a lovely room on the second floor. It was spacious, clean and well equipped. The location is perfect - just a couple of minutes walk from the main square, however, the downside of this was the noise. At 2am the nightclub... More

Fabulous Hotel in a great location . Very comfortable and meticulously clean. Staff very friendly and helpful. Don't understand the negative comments as it was all we could have wished for. Wouldn't hesistate to recommend.

We have visited this hotel for the second time after a couple of years. We went there to celebrate my birthday. Unfortunately it turned out that the hotel has got much worse in the meantime (previous time it was not perfect either) and now it is definitely NOT value for money. In short, good points about the hotel are: 1)... More

We had a lovely two day break at the Grand. The room was spacious, clean and beautifully furnished. It was very quiet and comfortable. The staff were friendly and helpful and the breakfast excellent. We used City Tours for our visit to Auschwitz, but would have liked more freedom and a longer visit. We had some great food in the... More

Just returned from three days business in Poland, based in Krakow. Stayed at the Grand hotel, but had to move from the room which faced the Lizzard King nightclub (noisy smokers on the street until four am. We again booked Adam from Professional Transport Services, www.auschwitz-krakow.com who provides a first class service. Always prompt to pick you up, has good... More

We have stayed 2 nights at the Grand Hotel in Krakow. We have chosen this hotel due to the previous reviews. Whilst the convenient location of the hotel speaks for itself as it cannot be more central; the reception - breakfast room - hallways etc. are clean, elegantly furnished and gorgeous something must have happened. We don't believe that the... More

We have just returned from a 3 night stay at The Grand Hotel in Krakow. We loved it and thought the hotel was superb. The hotel was beautiful and the staff could not have been more attentive. The room was spacious, clean and elegantly furnished. The bathroom looked as though it had been recently refurbished. The shower was powerful but... More