When we arrived in the reception, we were greeted with a strange smell. Everything felt old and looked shabby. That did not change when we went to our room, Oh my god what a shock! The smell is the first thing that hits you, the carpet is old and looks as though it has never been cleaned. I would not... More

Stayed here for several weeks for work and changed several rooms in the meantime. Some rooms are refurbished and very clean, others are quite old and feature a really dirty carpet and a sink - it just your luck here! However, the hotel staff (receptionists, waiters, security) are all extremely nice and helpful. Not all of them speak good English... More

We paid nearly £60 per night which is expensive for the area. The carpet was so dirty I kept shoes on at all times. The bed although clean had holes in the sheets. The food was excellent and the waiters worked long long hours. There was no welcoming smile or hope you enjoyed your stay. They have a long way... More

I've stayed in the Hotel Gem a number of times & found it to be a very basic, clean, safe and affordable hotel - although the decor would remind you more of a sports hall or public builiding. The rooms are literally a bed and bathroom with very functional linen / bedding. The restaurant is very very basic and the... More