The hotel lacks the fresh feel of a typical Ibis. Underground garage has limited space. Parking charges are 12 euros per night. The room we stayed in was spacious compared to standard Ibis rooms. Washroom was okay. The biggest plus point of this hotel is its location. Heroes Square and underground stop are at a walking distance. However, locality in...
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Dear Madame or Sir,
Thank you for taking the time to tell us about your experience at the Ibis Budapest Heroes' Square. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
I treat all feedback with the utmost seriousness and am currently investigating the matter. Feel free to call me...
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We had a quick visit in Budapest and stayed here for one night. The room is fine, bed is comfortable and clean, the staff is friendly and helpful. What we really like are the location and the price. Budapest is a huge city and so having the metro nearby is very helpful. The yellow line (second oldest metro in the...
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Dear Madame or Sir,
Thank you for your kind comments and compliments. I am delighted that you enjoyed your stay at ibis Budapest Heroes Square in Hungary and look forward to welcoming you back again soon.
Kind regards,
Balazs Kormany
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Good Location, nice rooms, friendly and very helpfull staff. The breakfast could use some improvements though. It is the same every day and it gets boring after after a while. Very spacious rooms. It is just a walking distance to the Heroes Square and the thermal bath. The hotel staff were very respectful and courteous. Overall we enjoyed our stay...
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Dear Madame/Sir,
Thank you very much for your review. I am delighted that you enjoyed your visit at ibis Budapest Heroes Square in Hungary. I look forward to welcoming you back soon.
Kind regards,
Balazs Kormany
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Location,location, location! It's your jumping off point for a visit to Hungary and Budapest less than 5min walk to Heroes Square. This is the place where you can see Hungary's history at a glance. Please, please get a guide from the Front Desk. Unless you're fluent in Hungarian or German you'll be at a great disadvantage.
Yes, by all means...
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Dear Sir,
Thank you for your very kind words. They are very much appreciated and my team will be delighted to hear that you enjoyed yourselves in our hotel. I look forward to welcoming you back at ibis Budapest Heroes Square in Hungary.
Kind regards, Balazs Kormany
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We have just returned from our weekend trip to Budapest. We stayed at Ibis Heroes Square and I have to admit that we were not at all disappointed with our choice! We booked a superior room and asked for a quiet one (given the previous reviews :) ) + parking space for our car (12 eur/day). Both our requests were...
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Dear Madame,
I very much appreciate your comments regarding your stay at the Ibis Budapest Heroes Square. It is always a pleasure to receive positive feedback.
I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our...
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We stayed here as part of Gate1 package to Budapest & Prague. Hotel was clean & modern with minimalist design. Free wi-fi and breakfast are also included. Only complaints about the room are: A:the beds are on poles and roll around easily and they provide the smallest pillows ever B: open design shower gets water all over the floor
Location...
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Dear Madame,
Thank you for taking the time to write a review about your recent visit to at ibis Budapest Heroes Square in Hungary.
At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.
I’m delighted that you enjoyed your stay and we have noted your comments about our...
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The room was spacious and quiet, but overall impression of the hotel didn't meet my expectations, based on its reviews here and overall rating.
I hate to make noise about things I can manage myself, and normally I don't spend much time in the room anyway, but some points obviously need improvement. Don't know, if it was my misfortune, or...
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Dear Madame,
I am sorry that on this occasion you were disappointed with your stay at ibis Budapest Heroes Square. I treat all feedback with the utmost seriousness and am currently investigating the matter. Feel free to call me on +36 30 456 43 19 or email me on balazs.kormany@accor.com to discuss this further.
Kind regards,
Balazs Kormany
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This hotel far exceeded our expectations. The room was spacious, quiet, clean, and comfy. A good variety of hot and cold selections were offered at the breakfast bar. And the location was outstanding! The hotel is conveniently located about a block from the city park (with fine opportunities for people watching), from the metro, from Heroes Square, and from the...
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Dear Madame or Sir,
Thanks for your review. I’m glad you had a good stay with us at ibis Budapest Heroes Square in Hungary and I hope to see you on your next trip.
Kind regards,
Balazs Kormany
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We stayed here recently on a package deal with Gate 1 Travel. This is a no frills hotel but the rooms were clean, the beds nice and the staff was friendly. The breakfast was included for us and offered several selections.
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