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All 6 Fremantle hotels

Esplanade Hotel Fremantle - by Rydges

4.5 of 5
Cnr Marine Terrace & Essex Street, Fremantle, Western Australia 6160, Australia
Hotel amenities
Esplanade Hotel Fremantle - by Rydges
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Ranked #2 of 6 hotels in Fremantle
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92 reviews from our community

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Date Rating
Perth, Australia
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 18 May 2013 NEW

Stayed here with hubby and son 6th of May for a night. The location is great, which is ofcourse the selling factor for this hotel. The hotel's also old but it's part of the charm I guess. Service was great, and they looked like they were enjoying their jobs. We had dinner at Atrium buffet and it was really good,... More

Was this review helpful? Yes 2
David_Bornmann, General Manager at Esplanade Hotel Fremantle - by Rydges, responded to this review
19 May 2013

Was generally pleasing you enjoyed the location and the hotel, it would seem housekeeping require some review on attention to detail and will address this with the manager to provide yoru feedback to the team so they are reminded of the repercussions if they cut corners when cleaning rooms. We are working on the hotels appearance and although historic does... More

Brisbane, Australia
Top Contributor
102 reviews 102 reviews
26 hotel reviews
Reviews in 27 cities Reviews in 27 cities
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 17 May 2013 NEW via mobile

I am really torn between giving this a bad or good review, so here is the all encompassing view. I arrived late from a flight into Perth. The hotel room was large, as far as room sizes go. It was very basic, and I mean very basic and dated, the tiles in the bathroom looked like they were 1970's and... More

Was this review helpful? Yes 1
See 2 more reviews by RNMills for Fremantle
David_Bornmann, General Manager at Esplanade Hotel Fremantle - by Rydges, responded to this review
19 May 2013

Appreciate the frank review of the hotel and the items raised which have been noted on inspections prior to take over in January to fix as we progress. As you would appreicate with a hotel of this age and the period it was run as a stand alone property, there were many areas that will require improvement and are being... More

sydney australia
Contributor
17 reviews 17 reviews
15 hotel reviews
Reviews in 12 cities Reviews in 12 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 14 May 2013 NEW

Stayed here as part of a huge group in May. Checked into room 251 which contained a king sized bed and a great (and very private) balcony and opening windows (aircon as well of course). Bed was incredibly comfortable and after 7 days camping and driving across the outback, it was wonderful to find the shower was hot and high... More

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David_Bornmann, General Manager at Esplanade Hotel Fremantle - by Rydges, responded to this review
19 May 2013

Was great to see you enjoyed the experience at the hotel and the group enjoyed the Fremantle experience. We certainly enjoyed having you all stay withus and fr such a good cause. We are in the throws of upgrading the outlets and hopefully will improve this area with service and functionality. I hope we have your group back again if... More

Brisbane, Australia
Contributor
16 reviews 16 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 of 5 stars Reviewed 11 May 2013

My husband was on a week long business trip and my son and I went along also. The hotel is in a great location and is within walking distance to everything. For families there is a great park just across the road for the kids. I found the rooms quite small, although you can get larger suites if they are... More

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See 5 more reviews by Hoffmann39 for Fremantle
David_Bornmann, General Manager at Esplanade Hotel Fremantle - by Rydges, responded to this review
19 May 2013

Nice to see you spent some time at the hotel and Fremantle on your husbands trip. We are certainly working on the items you have raised and look forward to this improving the guest experience as we progres. Regards David Bornmann General Manager More

2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 9 May 2013 via mobile

Stayed 2 nights on a business trip, great location to Freo CBD, restaurants and pubs. Very large room (250) - but $18/day for Internet is way over the top. When are Australian hotels going to following the rest of the world and have free Internet?

Was this review helpful? Yes 1
David_Bornmann, General Manager at Esplanade Hotel Fremantle - by Rydges, responded to this review
19 May 2013

Great point with the internet and we are working on providing free internet in the near future when we upgrade our wifi system in the hotel, certainly appreciate you passing on your experience on the hotel Regards David Bornmann General Manager More

Perth, Australia
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 7 May 2013

We just spent 1 night here on a kid-free break as the grandparents were visiting but we are very glad to have picked this hotel. The location is excellent, within easy walking distance to restaurants, bars, shops and the markets. The room was very large and the bathroom was also large and very clean. We had the buffet breakfast included... More

Was this review helpful? Yes 1
David_Bornmann, General Manager at Esplanade Hotel Fremantle - by Rydges, responded to this review
19 May 2013

How nice that we provided the right mix for your break, can certainly appreciate where you are coming from and envy the option of an escape from the kids! Glad you enjoyed the room, location and the breakfast, hope we can oblige again in the future. Regards David Bornmann General Manager More

Perth, Australia
1 review
4 of 5 stars Reviewed 3 May 2013

if you're looking to stay in fremantle, cant go past this place, the staff were great, and the location was amazing, check in was seamless and the room itself had all the standard amenities and the size of the room was great compared to the others we've had in australia. the bar area was superb

Was this review helpful? Yes
David_Bornmann, General Manager at Esplanade Hotel Fremantle - by Rydges, responded to this review
19 May 2013

Was pleasing to see you had a plesant stay and the hotel exceeded your expectations. The hotel personnel are an important part of the experience and I am glad you enjoyed the location as well. Kind regards David Bornmann General Manager More

Perth, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 May 2013

Just spent weekend sightseeing with my wife, and this hotel was a great find, we were welcomed by, Wesam. The Assistant Manager on the front desk who was so fantastic costumer service and very helpful all weekend, Room was immaculate and bed very comfortable after a busy weekend site seeing and walking, had a cocktails in the bar which was... More

Was this review helpful? Yes 1
David_Bornmann, General Manager at Esplanade Hotel Fremantle - by Rydges, responded to this review
19 May 2013

Thank you for such a positive review and sharing your experience. It was pleasing to see an individual be highlighted, Wesam is a very loyal part of the front office team and I am sure he will appreciate your positve comments on his efforts in ensuring your stay was enjoyable. I hope we see you back with us again. Regards... More

Brisbane, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 29 April 2013

Convenient location to all the services you would need and good basic facilities are available. As always, the small things make the biggest difference and there are a couple of stand-out members of staff that deserve recognition. The concierge have been helpful, friendly and efficient which serves to make a good first (and last) impression so kudos to them. The... More

Was this review helpful? Yes 1
David_Bornmann, General Manager at Esplanade Hotel Fremantle - by Rydges, responded to this review
19 May 2013

Was great to read your review on Jasmine and her initiative and attitude in the Atrium, the hotel buffet restaurant, it is these types of feedback that are certainly pleasing to see when an individual is doing their personal best to ensure guest comfort and a good experience. We will certainly recognise this with Jasmine and I appreciate you sharing... More

Malvern East, Australia
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 26 April 2013

The esplanade is tired, and average in all areas. Ive stayed in excess of twenty five nights in this hotel over the last twelve months and I never get a welcome back, thanks for coming back, good to see you again, etc etc. i even have to fill in all of the private details info each time. Nothing more than... More

Was this review helpful? Yes 1
David_Bornmann, General Manager at Esplanade Hotel Fremantle - by Rydges, responded to this review
19 May 2013

Poor result from a regular guest and totally agree with you! We should definitely be doing better than that with valued regular guests, it annoys the hell out of me when I read this type of poor service from the team when they have the facility to do better and know better than this with their guest service. On a... More

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Additional Information about Esplanade Hotel Fremantle - by Rydges

Also Known As:
Esplanade Hotel Perth
Address: Cnr Marine Terrace & Essex Street, Fremantle, Western Australia 6160, Australia
Region: Australia > Western Australia > Greater Perth > Fremantle
Amenities:
Bar/Lounge Beach Business Centre Fitness Centre Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 6 hotels in Fremantle
Price range (per night): S$217 - 397
Hotel Class:4.5 star (4.5*)
Official Description (provided by the hotel):
Esplanade Hotel Fremantle - by Rydges is a four star, International business and leisure hotel with simple, elegant and relaxed surroundings offering warm, friendly and professional service. The Hotel is located twenty minutes from the City of Perth, thirty minutes from Perth's Domestic and International Airport terminals, a two minute walk to the centre of Fremantle and a five minute walk to the nearest beach. The Hotel features 300 well-appointed guest rooms and suites, most with private balconies, all with a desk, broadband, mini bar, IDD and STD dialing, LCD TV, iron and ironing board and individually controlled air-conditioning. In 2011 the Hotel was recognized as the country’s best in the Superior Accommodation category for hotels with a four or four and a half star rating at the Australian Hotels Association National Awards for Excellence held in Sydney. In the same month the Hotel also proudly accepted the award for the category of Superior Accommodation at the WA Australian Hotels Association Awards. After winning the award three years in a row, the Hotel now enters the WA Australian Hotels Association Hall of Fame. ... more   less 
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