Room, hotel, location, dinner and breakfast all good. Critisim is that the bell boy was supposed to watch our car that was parked right in front of the hotel. But the next morning one tire was flat, it was manually emptied. We suspect it happended because we refused some Cuban locals to pay to watch over the car, we deemend...
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Fantastic hotel and staff, perfection in a nutshell.
Many people visit Cuba thinking of the old movies; this hotel is where you will find the same ambiance!
Very spacious rooms (even though we didn't have a suite) with nice view to the most beautiful city in Cuba! Everything is chosen with taste and very well taken care of. The stuff is very friendly and the food (both the...
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Dear NasiaGr,
We are deeply pleased that you have come Iberostar Grand Hotel Trinidad for your trip to Cuba and that you have encountered our installations as in the old movies.
Thank you very much for your nice notes about our Staff and food.
We look forward to welcome you and your family soon again.
Kind Regards
Alberto Herrera
General...
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well, all other reviews ranking the hotel excellent already explain everything. i do agree with all the best reviews... I just wanted to remark that once you stay in this hotel you feel like as if you are in the colonial times. this is my second trip to trinidad. last year I've stayed in a casa particular, having one dinner...
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Dear Elgin t,
Thank you for giving us and other readers of Trip Advisor your very positive comments. I am glad to know that you have perceived the true essence of our Hotel in the midle of the city.
We do hope that next year on your third time to Trinidad, give us the opportunity to serve you once again....
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We stayed here for 5 nights at the beginning of May and had a really enjoyable time.
Everything about the hotel was top quality.
On arrival, we were swiftly checked in and greeted with a welcome drink. We had an excellent room with a terrace, overlooking the square. The room was very comfortable and had everything we needed. The room...
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Dear Rodl
It is really nice to read the detailed feedback you had placed at this Webpage. We do appreciate the time you had taken to share your valuable impressions to other users.
We are also more than glad to know that you enjoy your room and the details made from our maids,
Once again I do thank you for...
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This was the best hotel out of the 7 hotels we stayed in, including the Nacional in Havana. All of the Staff ,Doorman.Bellboy.Receptionists and Chambermaids were kind, helpful and fun.The breakfast was superb and the Snack Menu excellent. It was a shame that in the evening it was Buffet and not a la Carte (lack of numbers we were told).Bar...
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Dear PeterT,
Thank you for your valuable feedback on Trip Advisor regarding your visit to Iberostar Grand Hotel Trinidad. I was very pleased to read that you enjoyed our hotel facilities.
Staff members appreciate to know that their efforts have been appreciated, thank you for highlighting our food service facilities.
I look forward to welcoming you back to Iberostar Grand...
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We stayed 2 nights with group. One of the best hotels we have stayed in Cuba. Rooms, breakfast, drinks are excellent. Close to Casa de Musica.
Dear Jonanc,
I would like to thank you for your kind words about our Hotel and for the nice pictures you posted for other Trip Advisor readers.
We look forward to your visit in a near future.
Warmest Regards
Alberto Herrera
General Manager
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We stayed at the Iberostar Grand last week. The warm welcome (special thanks to Maria) and friendly attentive service makes everyone feel special. The room (a junior suite) was fantastic with large balcony overlooking the square.
Food is not a strong point of Cuba, but at the The Grand they offer a great choice of supberbly presented and cooked dishes....
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Definately a five star hotel, located in a quiet art of town but still only a 10 minute stroll to the famous Casa de Musica. Lovely well appointed rooms, an airy foyer and a very good restaurant.
Dear Karen C,
Thank you very much for your gracious comments about our Hotel.
We are very happy to know that you enjoy our room accommodations and our Restaurant.
We look forward to your next visit.
Warmest Regards
Alberto Herrera
General Manager
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Stayed here for two nights in early April 2012. this hotel really is a delight. Don't be fooled by the outside as when you enter you will be amazed. The food was excellent ; plenty of choice for breakfast, for dinner, a small a la carte main choice menu excellently presented. Staff friendly and attentive. an excellent base to explore...
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Dear AlanK,
Thank you for giving us and other readers of Trip Advisor your very positive comments.
It was with a great pleasure to read your impressions about our food choices and friendly staff.
Do not hesitate in contacting us if you are planning to come again to Iberostar Grand Hotel Trinidad.
With best wishes,
Alberto Herrera
General Manager.
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