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Hilton Garden Inn Washington, DC Downtown

3.0 of 5
815 14th St., NW, Washington DC, DC 20005
Hotel amenities
Hilton Garden Inn Washington, DC Downtown
Ranked #18 of 123 hotels in Washington DC
4.5 of 5 stars 619 Reviews
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619 reviews from our community

What travellers say about this hotel
  • White House(114)
  • Metro station(46)
  • Very clean(37)
  • Great location(36)
  • National Mall(22)
  • Breakfast buffet(16)
  • Air conditioning(15)
  • Front desk staff(13)
  • Friendly and helpful(10)
  • Few blocks(9)
Traveller rating
    247
    267
    68
    27
    10
Only show reviews for Family (142) | Couples (169) | Business (99)
Date Rating
California
Senior Contributor
22 reviews 22 reviews
Reviews in 11 cities Reviews in 11 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 June 2012 NEW via mobile

Good value and great location. 2 blocks from the White House and across the street from the metro stop McPherson Square. You can take the metro to the hotel if you fly in from Reagan. Our room was facing 14th st and did not have noise issues. Nice staff. Has a good restaurant too, good food and reasonably priced wine... More

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Columbus, OH
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 June 2012 NEW

I stayed here with a co-worker to cover the medal of freedom ceremony at the White House. The location was great and only a short walk from the White House. The service was fine, absolutely no complaints on my end. The room was nice. I had a king size bed, great desk to set up my computer to edit and... More

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See 2 more reviews by dmybama for Washington DC
Philadelphia, Pennsylvania
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 31 May 2012 NEW

My wife and I spent 2 nights here during the week. It was a nice stay. The rooms are very nice and very clean. The first night we ate at the resturaunt in the hotel. It was just ok, but the service was very good. The waiter was a guy names Shannon. He was one of the best there is.... More

Was this review helpful? Yes
Senior Reviewer
10 reviews 10 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 29 May 2012 NEW
1
person found this review helpful

Stayed here May, 2012. We choose this hotel because of location. We wanted to be able to walk easily to the sites. Also having the Metro across the street could come in handy. All of the staff were wonderful. Street side, registration, housekeeping, and restaurant were very friendly and courteous. We had a king room, and my wife still raves... More

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See 6 more reviews by jpd1959 for Washington DC
boston,ma
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 29 May 2012 NEW

We got to the hotel but found that our king suite faced other hotel rooms exterior wall which made the room feel darker. At least two of the pillowcases had obvious rips in them, one was the length of my hand. There was broken glass outside our room the entire 3 days there. On the fourth day someone was vacuuming.... More

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See 2 more reviews by tempted_44 for Washington DC
Georgetown, Massachusetts
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 28 May 2012 NEW

The location is excellent if you are visiting the White House and all around this side of the city. WE had a terrible time at Check in with the clerk named Eddy. He was beyond rude, the room was booked a King size bed and we needed 2 queens and he would not accommodate us. He said sorry but you... More

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HGIDC, General Manager at Hilton Garden Inn Washington, DC Downtown, responded to this review
30 May 2012

Thank you for writing a review. I apologize for the difficulty during check-in. I will review how to better handle a situation such as this with with the staff, and will pass along your kind words to Joel. I hope the rest of your stay was pleasant. Thank you for the feedback. Thank you again and we hope to see... More

1 review
1 of 5 stars Reviewed 26 May 2012 via mobile

LIARS!! Websites everywhere say "pet friendly.". They tell you on the phone pets are accepted. Show up in the middle of the night after 8 hour drive, have reservation. NO PETS ALLOWED! Liars!

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HGIDC, General Manager at Hilton Garden Inn Washington, DC Downtown, responded to this review
30 May 2012

I am sorry you feel that we mislead you. Our policy is and always has been we accept service animals only. Recently, Hilton has gone through a makeover of their websites. In the process the hotel reviewed all of the information for location before it went live on the web. We obviously missed this. Central reservations uses the same information... More

Montana City, Montana
Senior Contributor
43 reviews 43 reviews
Reviews in 31 cities Reviews in 31 cities
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 25 May 2012
2
people found this review helpful

We spent three nights in this hotel May 12 -15. I have stayed in many Hilton properties and this one overall lives up to the name. It is very clean and well appointed with very good service. The location is excellent for touring DC sites and has many dining options nearby. We enjoyed the buffet breakfast and it was good.... More

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See 4 more reviews by akmoma for Washington DC
HGIDC, General Manager at Hilton Garden Inn Washington, DC Downtown, responded to this review
30 May 2012

Thank you for taking the time to write a review. Unfortunately, we were updating our internet during your stay. The free internet is now much faster and has more bandwidth. I apologize that you got caught up when we were switching the internet service, and that this was not clearly communicated to you. Thank you again for the feedback and... More

Minneapolis, Minnesota
Senior Contributor
45 reviews 45 reviews
Reviews in 20 cities Reviews in 20 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 24 May 2012
1
person found this review helpful

i very much enjoyed my stay at the Hilton Garden this week. The location is great, just minutes from the major DC attractions. My room was very quiet and comfortable. The only rub was the $35 plus taxes for overnight parking, which is typical for the area. I will definitely return next time I'm in DC.

Was this review helpful? Yes
HGIDC, General Manager at Hilton Garden Inn Washington, DC Downtown, responded to this review
30 May 2012

Thank you for taking the time to write a review. I'm glad to hear that you had a pleasant stay. Thank you again and we hope to see you in the not too distatnt future! More

Virginia Beach, Virginia
Senior Reviewer
8 reviews 8 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 24 May 2012

We had the unfortunate luck to arrive at this property during a very busy graduation weekend. The on-site parking garage was full! Cars were double parked in front of the hotel so we couldn't even unload. We had to park about a mile away at Washington Plaza and lug all of our gear (including 2-year old) back to the hotel... More

Was this review helpful? Yes
HGIDC, General Manager at Hilton Garden Inn Washington, DC Downtown, responded to this review
30 May 2012

Thank you for taking the time to write a review. I do apologize for your difficulty with parking and unfortunately, luck was not on your side during a busy week. Running out of parking in the on-site garage is a rare occurence, and I am sorry that you had to deal with that situation. I hope the rest of the... More

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Additional Information about Hilton Garden Inn Washington, DC Downtown

  • Hilton Garden Inn Washington Dc
  • Hilton Washington Dc
  • Washington Dc Hilton
Address: 815 14th St., NW, Washington DC, DC 20005
Price range (per night):* S$184 - 497

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Hilton Garden Inn Washington, DC Downtown
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