This was a very lovely property and I had an overall enjoyable stay. I am a Rewards member and was surprised to not have a room available when I arrived at 4:00 pm since check-in is typically at 3:00 and Rewards Members are usually allowed to check in even earlier. We were granted access to the club room but had... More

Pay attention to your credit card statement! We were charged FOUR times for the same weekend stay! Each time they charged our card it was for a different amount - each amount over $1900.00. It took three days to clear up this mess - we spoke to several different people including someone in the corporate office. They were all unapologetic... More

totally unlike any Ritz i have stayed at. missing the level of service that you come to expect from a first class hotel. will never stay at this property again

I'm never disappointed in the physical appearance and stayability of a Ritz property, but what brings me back over and over is the consistency of the service. I almost never leave a Ritz without at least one "WOW" experience. Unfortunately, I never really got close to that at this property. Employees routinely called me by my first name, when they... More

A wonderful place to stay for a business trip to D.C. A warm and attentive staff, great concierge! Close to Georgetown and shopping, great restaurants nearby, close to metro transit system. Perfect for a private function. Nice rooms. The hotel has a wonderful restaurant, Eric Rippert's West End Bistro, a great place for dinner and cocktails. The Lobby bar is... More

We only stayed for one night while we were catching concert in town but the hotel was great, would definitely stay again!

We stayed here for a wedding for two nights over new year's eve and had a great time. The hotel was in great shape (although the furnishings were a little dated) and I really appreciated being able to work out at the attached health club. The hotel is very close to the metro and within walking distance of Georgetown and... More

First of all i´d like to say that this is normally not the kind of hotels we are staying in, but due to a last minute booking the ritz carlton was nearly as cheap as other hotels were so we dicided to enjoy some luxury. We arrived by car from NY (took us due to traffic about 6 hrs) and... More

I have stayed at the Ritz in DC for the last three years for a conference I attend each spring. I swear, each year is better than the next! The concierge, front desk and all employees learn your name within moments of your check in, and it feels more like you are staying at a friend's home than a large... More