I spent almost a week here on a research trip. I arrived (super shuttle from Dulles is not a great way to get in, I waited for almost an hour then I was the last drop off. The driver begrudgingly was given a small tip) late in the evening and had plenty of options for something to eat or drink...
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Arrived three hours before check in time fully prepared to wait, was greeted by name and given a room immediately with a smile. Room over looked the pool and courtyard with beautiful trees and nice furniture. Spent some time here the next morning with coffee and catching up on emails. Great neighborhood within walking distance of the national zoo and...
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We spent 4 nites at this hotel checking out the morning of May 15, 2012. We chose this hotel because it was a Marriott and close to our daughters condo. It was an excellent choice. The hotel sparkled, very clean and well maintained. Our room was 709 and we had a fantastic view of bustling Connecticut Ave as well as...
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Dear Rusty Tennessee,
Thank you for the great review on your stay with us. We appreciate the four nights you stayed in the hotel and are glad you enjoyed the view. Please come back.
Please contact me directly if I can be of further assistance. My contact information is below.
Sincerely,
Albert Montone
General Manager
Courtyard by Marriott Washington DC/Dupont...
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I was pleasantly surprised to find that this Dupont Circle hotel was so comfy; it's not flashy on the outside but the rooms are nice. We arrived early for check in, and though our room wasn't ready, the staff took my cell number to call when it was available. The housekeeping staff made sure we had extra towels and foam...
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Dear Barbara Leary,
Thank you for the fantastic review. Please come back. My contact information is below if I can be of any other assistance.
Sincerely,
Albert Montone
General Manager
Courtyard by Marriott Washington DC/Dupont Circle
202-332-9300
Albert_Montone@Doylecollection.com
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I've said this before, "Your expectations are directly aligned to the price you pay." Again this was true of Courtyard by Marriott at Dupont Circle. We paid $152 a night during April break (through a bidding website) and I expected a bit more.
First the pros: Clean hotel and rooms, comfy beds, nice strong showers, fairly quiet heat/AC system, plenty...
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Dear Nodaybut2day,
Thank you for the detailed review about our hotel. I do apologize that the complimentary coffee was not up to standard. I will pass on your comments to our male staff about the perception you had during your stay.
Please contact me directly should you wish to discuss your stay further. We value your comments.
Sincerely,
Albert Montone...
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Comfortable hotel with all the amenities you would expect from Courtyard.
Dear MDwest,
Thank you for writing a review. I appreciate the great rating you gave us and the affirmation of the amenities offered by Courtyard.
Please come back. Contact me directly, should you need any further assistance.
Sincerely,
Albert Montone
General Manager
Courtyard by Marriott Washington DC/Dupont Circle
202-332-9300
Albert_Montone@DoyleCollection.com
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The Courtyard is a very nice hotel situated a few blocks from Dupont Circle. The lobby is small but efficient. The room was comfortable and decent size for a big city property. The staff was all terrific.
A drawback is its location from the major DC attractions. It is several miles from the Mall area. I was attending a conference...
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Dear Bubbafb,
I appreciate your kind words about our staff. They love positive feedback as they are committed to the spirit to serve concept.
Please come back and see us. Contact me directly, should you need any further assistance.
Sincerely,
Albert Montone
General Manager
Courtyard by Marriott, Washington DC/Dupont Circle
202-332-9300
Albert_Montone@DoyleCollection.com
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I travel to Washington, DC a lot for both business and pleasure as many of my friends and my SO stay in the area. The hotel is a few blocks from the Dupont Circle metro station. I'm a city girl so I'm used to small spaces and expensive prices but usually that comes with at least decent service.
I was...
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Dear Honolulu Princess,
I apologize on behalf of our staff for your experience at check in. Our most fundamental objective is to make guests feel welcome. It is highly unusual for us to receive a review of this nature.
Please contact me directly to discuss your stay further. I would like to reconcile for the experience you had at our...
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I enjoyed this hotel. It's located a few blocks beyond DuPont, across from the huge Hilton. The lobby is inviting and the rooms are nicely decorated. The hotel staff are very friendly and engaging. They make an effort to remember guests names, which is a nice touch. I only stayed one night but could have been comfortable for a longer...
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Dear RMA626,
Thank you for the great comments about our hotel. I appreciate the kind words about our staff. I do apologize that the doors make noise when they are closed. It is a security requirement that the doors close and lock automatically. However, we will look into adjusting them where we can minimize the noise factor.
Please visit us...
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We stayed at the Courtyard by Marriott Embassy Row for a holiday. Our first night we had a small room which looked out onto a cement wall about 3 feet away. Next day we requested a change and ended up with a much nicer room facing the street. In this hotel one definitively wants to face the square in front...
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