WE stayed here again for an annual DC trip. Stayed in the same room as last year (they accommodated our request for the same room). Same great service and vibe. Same small quirks as last time. The plus side is the staff is friendly and responsive to requests and fixes things quickly. The lobby scene is awesome mix of families,...
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Reviewed 4 June 2011
Dear Bkasrel,
Thank you so much for your feedback and for being one of our most loyal fan! I am so happy you had, once again, a great time. Those poor elevators; the heavy traffic is taking its toll. We are currently working on replacing all of them. This is an enormous undertaking but it should be all done in...
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I booked this hotel because it is known to be doggy friendly, which it was. If you don't like dogs, you may not want to stay here, because it is very dog friendly. Dogs of all shapes and sizes and you do hear some barking (which was fine by me).
When we arrived, it was the middle of the afternoon...
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Dear ryans_auntie,
Thank you very much for sharing your feedback with the world travelers. I am very happy to read that you enjoyed your stay and especially the 5 o'clock happy hour. I apologize for the delay you experienced with the readiness of the room and the delivery of the items you requested prior to your arrival. I am glad...
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We stayed at this hotel for about five days in March 2012. We were in DC on business and we were there Wed-Sun the week we stayed, around the 24th. First of all, the doormen were very nice and funny. The hotel had bikes sitting outside the doors for guests to use to tour DC, which was a perk because...
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I reside here in the District and generally travel out of town for my birthday. This year I was unable to do so and opted instead to book a night at my town's, in my humble opinion, finest hotel. The Hotel Palomar exudes style, luxury, and comfort. It's in the heart of the City and 3 blocks from the Dupont...
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Dear White2tn,
Thank you so much for choosing our hotel to spend your birthday staycation! So happy you enjoyed every minute of it. We are looking forward to host you again very soon.
Kind regards,
Stephane
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Excellent service and friendly staff did not have a chance to use the pool , but it looked good. I would certainly use this again when in DC
Dear Lovefromessex,
Thank you so much for sharing your feedback. They will be shared with the staff.
Kind regards,
Stephane
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I was on a road trip from NY to North Carolina and decided to stop over in Washington D.C. since I hadn't been there in many years. I am so glad that I did and that I stayed here. We arrived twenty minutes before they started the daily wine reception in the lobby, so we went up and got situated...
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Dear Christine E,
Thank you so much for your amazing feedback. Our happy hour is a great time for everyone to wind down after a long day and I am happy that you were able to arrive right at 5pm. Should you ever arrive later, please do not worry. We can arrange for a glass of wine at the restaurant...
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My wife and I recently stayed here for one night in May. The desk staff was very friendly and efficient. The room was large and tastefully done. They even sent up a complimentary bottle of champagne which was very nice. All told, it was a nice stay, and I'd stay here again.
Dear Shotgun_Joe,
Thank you so much for a great review. I will be sure to share your feedback with the staff.
Kind regards,
Stephane
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The Hotel Palomar is situated in the best location one could find. Want a bite to eat head in any direction for top-notch restaurants. Want to take the metro to see the sights, not a problem just walk 2 blocks East to DuPont Circle and instantly you are swept away to anyplace in the City. Fell like a good run...
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Dear soldiermedic02,
Thank you very much for sharing your feedback with the world travelers. Your review made me smile from ear to ear. Everyone works very hard to accomplish this very level of service. I will make sure to share your review with everyone.
Kind regards,
Stephane
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While this place looks like it was decorated by Austin Powers, with animal print throws and retro 60's cues, the hotel and service were very good. The location is impossible to beat, within walking distance to lots of cool places. We drove from NC, parked with the Valet and then just took the Metro or cabs everywhere we wanted to...
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Dear Morpheus1041,
We are really proud of the atmosphere we create and love that you enjoyed our decor and the service. We cannot wait to host you again soon. Please reach out to me next time you are in town. I would love the opportunity to say thank you in person.
Kind regards,
Stephane
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We stayed at the Palomar in February, the hotel designated by an association whose board meetings I was attending in DC. I was surprised by the choice because this hotel was a distance from the location of the meetings, the Union Station area. In past years the designated hotel was much closer, last year within easy walking distance.
The Palomar...
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Dear Eagle1949
Thank you so much for sharing your experience with the world travelers. I am so sorry that our In Room Dining service wasn't up to par. We understand that such details separate the good from the best and will work extra hard so that such omission doesn't happen again. I was delighted to read that the staff answered...
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