My wife and I drove to the bay area and decided to stay at the Hawthorn in Alameda. From the minute we approached the desk we were greated with friendly and helpful staff (Sarah, Terri W. & Melissa). They provided us with great information about the area and direction to the ferry which we used as transportation to San Francisco... More

We had to drive for 2 days to get to our destination, and our overnight each way was at the Hawthorn Suites. This was our first real family vacation with our 15-month-old so having a somewhat separate room for him was really nice. We were really impressed by the staff, especially Trevor, who made us feel welcome, helped with getting... More

My family and I (me, husband, 5 yr old and 20 month old) stayed here for 3 nights. The hotel is very clean and smells GREAT!! The staff is friendly and helpful. They offer a full breakfast, free parking and free dinner Wednesday night. What a value! The location was excellent for us! We were visiting family in Oakland and... More

I had a wonderful stay last week at the Hawthorn in Alameda. I wanted to make sure I went out of my way to espcially thank an employee. Teresa went above and beyond with reccomendations and outstanding customer service. I hope that this note gets to her employers as she was the best part of my stay.

My recent stay at Hawthorn was great. The staff was extremely helpful and friendly. The breakfast was tasty and the cleaning staff does a great job with the rooms. No complaints. Great experience. Would stay again.

I have been staying at the Alameda Hawthorne every week for the past 9 months, and I can tell you that the experience is consistently excellent. The rooms are clean and updated, the beds are very comfortable, there is a separate sitting room with a 2nd TV, and the Microwave and Fridge come in very handy. The service is outstanding,... More

I stayed at the extended stay in Alameda the night before, and check out of that hotel the next moring. I was not happy with the recent renovation of the Extended stay, mold in the bathtub / shower curtain. I called Government SATO travel and asked them to find a hotel in the local Alameda, CA area that honored the... More

we have stayed at this hotel several times. On our most recent stay everthing was ok until I received my bill. They added an additional $100 to our bill. When I called to ask why, I was told that we smoked in our non-smoking room. I told them that we had not smoked and I was told that the cleaning... More

This was my first time staying at a Hawthorn Suites so i didn't know what to expect. The room was nice, clean, quiet, furnished with coffee pot, microwave and refrigerator. Only compliants were minor and did not distract from the overall experience. Desk clerk on checkin did not seem to know much about Alameda and what was there (Did not... More