Loved the location (you can't get any closer to the park), the Craftsman theme and style, but was sorely disappointed with the check on/ out process. Husband spent 2 hrs at the front desk during the 20 hrs we stayed here. We were charged for the room twice, just to name one of the many incidents that came from the... More

This is the best location for the Disneyland Resort. You are within walking distance to both theme parks. The hotel is so close to the parks, you can go back during the day and enjoy the pools. There is a private park entrance to Disney's California Adventure from this hotel. Also, as a hotel guest you have early entrance to... More

Everything was top notch! form the room, to the housekeeper dressed like Cinderella!

The staff is rude as could be, parking was supposed to be free; however we were charged in arm and a leg for it. You will get better treatment if you stay at the cheapest, scummiest flea bag of a motel rather than staying at the grand Californian hotel. And that is being 110% truthful. The Storytellers café is not... More

Everything about this hotel shouts COMFORT! First there are the beds, so comfy and restful whenever taking a break from the park. My daughter and I (adults) make this our central location for every trip to Disney and so much enjoy the early entry from the hotel, the location (we always get a room overlooking Downtown Disney) so she can... More

As a big fan of Disney I am always excited to stay at the beautiful Grand Californian, this will be my 2nd stay here. Coming for my 2nd wedding anniversary I was greeted by a free upgrade, balloons and Mickeys autograph. That is what is best about Disney, best in service!! We checked into our rooms, which I will get... More

The resort was really well kept, and perks like having three pools to swim in was great. Also, we found the service was really good, but you get out what you put in- don't expect great service if you aren't respectful and friendly. Same as anywhere. Enough of that! If you have small kids that can't do a full day... More

We've stayed at the Grand Californian several times and are never dissapointed. The hotel is beautiful, rooms spotless and the "cast members" (staff) always helpful and friendly. The hotel has it's own private entrance to California Adventure, which at times allows hotel guests to enter CA 30 minutes before other park guests. There is a lovely gift shop, spa, and... More

Worst experience ever. 30 minute check in, A/C in room did not work, now 10:36 pm we are exhausted, my four year old is delirious we need sleep, and the staff could care less. I asked for an upgrade, I got another room, same size but a better view. Darrrin the "supervisor" refused to comp a night he was extremely... More