When you get a staff like this, your stay will be seemless. They go above and beyond to make sure you are satisfied. The property itself could use updating, but the final verdict: I'd stay here again.
We checked in the hotel last night and I was very saddened to see that despite me requesting a clean room, we were checked into a room which had dirty chairs, hair in the bath tub and dirty carpet. The bed headboard is soo dirty. We've been staying in your hotels each time we are in los Angeles and I'm...
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I'm thoroughly displeased with the marriott. my family and I were shipped off to a so called sister hotel, which turned out to be a dump. my family and I checked out of the hotel room within 2 hours of checking in. this was a nightmare,and unacceptable for the marriott hotel. thanks for ruining my day vacation.
This is a very average Courtyard by Marriott property. It clearly caters to families instead of business travelers. It can be noisy at night with kids running up and down the hallways. Overall the room was clean, comfortable and decent internet service. The staff was fine nothing overly special as they did not go out of their way.
I'm not sure what to think about this hotel!! I guess it was both good and bad. The day we arrived our room was ready early and we had a great experience checking in! We went up to our room dropped our bags off and on we went for a full day of beach fun! We got back to the...
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Returned to this hotel for a 2 night stay as convenient walking distance to convention center.
Of course they know when there are conventions as the rate jumps over $200 and such is business. Upon arrival at 1PM I was quickly turned away to say check in is 3PM although a gold member and informed my request earlier. I had...
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Dear Rich W,
We apologize that we were unable to fulfill your early check in request. Although, we do our best to accommodate all of our guests preferences and requests that are made during the reservation process, unfortunately, it is not always possible. During the busy spring and summer months we are most often operating at full capacity and our...
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I did not have a good time at this hotel. It was loud all the time. Their breakfast bar was overpriced and had bad food. And you had to wait like5 minutes just to use the elevator. They did give good service
Dear Corinealious,
Please accept our apology for any noise inconvenience or delay in using the elevator during your stay. We are pleased that you enjoyed our exceptional customer service, and hope that this will bring you back to give us another opportunity to exceed your expectations. It would be our sincere pleasure to deliver an experience that will have you...
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This is our second stay at the Courtyard, once again getting a great rate with Marriott's rate guarantee program. Rooms were clean, a little more noise this time due to people coming from Disneyland after midnight. Not the hotels fault. TV's have been upgraded to flat screen. We had a nice view of Disney fireworks from our room. Would stay...
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Reviewed 14 March 2010
Dear trucker64,
We appreciate you choosing to come back and stay with us again! Thank you for your great feedback on our Anaheim hotel. We are very happy that you enjoyed the Disneyland firework show from the comfort of your room. It's another added bonus our guests really enjoy; no matter what age they are! Again, thank you for your...
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The rooms were so clean and the beds so comfy. In fact the beds were so nice it was hard to get up for our days at Disney :). The staff was very friendly and helpful, and that includes everyone! The doors were very easy to open (someone made a comment about that), easier than any other hotel I have...
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Dear Ebattle,
It's great to hear that you had a wonderful experience with us! We appreciate your excellent compliments and high ratings. Thank you for responding to previous reviews in regard to doors and elevators. Your review will certainly be helpful to other travelers. We can't wait to have you as our guest again in the near future!
Best Regards,...
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I like the balcony it was alsome service everything meet are standards. Witch was great. Love it will see them soon as possibly
Dear Leonardo T,
Thanks for the awesome review and ratings on our Anaheim hotel! We are very happy that we will have the pleasure of welcoming you back soon.
Best,
Mitch Healy, General Manager
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631 Reviews
1,656 Reviews
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413 Reviews
