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Hilton Garden Inn Arcadia / Pasadena Area

199 North Second Avenue, Arcadia, CA 91006
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Hilton Garden Inn Arcadia / Pasadena Area
Ranked #2 of 9 hotels in Arcadia
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108 reviews from our community

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Date Rating
Newbury Park, United States
1 review
5 of 5 stars Reviewed 2 May 2013

There was a wonderful employee Daniel who checked me in and made my experience each night wonderful. He welcomed me in and was so friendly and seemed to remember me each day. It is this kind of customer service that makes this hotel different from others I have stayed at. Thank you Hilton for hiring such an amazing staff member... More

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Review collected in partnership with Hilton Garden Inn

Saint Louis, Missouri
Senior Contributor
29 reviews 29 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 22 April 2013

The Hilton Garden Inn in Arcadia is a welcome oasis during business trips...the greetings are enthusiastic and genuine when I arrive for extended business stays. The food is of good quality and the fitness center is ideal for a quick on the road workout. Conveniently located within walking distance of great restaurants and a Starbucks.

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See 2 more reviews by Tinkwannabe for Arcadia
Rancho Santa Margarita, California
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 11 April 2013

This hotel was an excellent choice for our weekend. We went to the Racetrack during the day and celebrated our friends Birthday in the evening at Pepper's Restaurant! We took a cab both ways that the friendly front desk staff arranged for us. The rooms were so modern and clean. We had an excellent cook to order breakfast the next... More

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Juan N, General Manager at Hilton Garden Inn Arcadia / Pasadena Area, responded to this review
16 April 2013

Dear mvpoc, Thank you very much for your feedback in regards to your recent stay with us! It was our pleasure having you as our guests. During next fall we will be renovating our lobby, and will be installing a bar. Meanwhile, we do sell wine, and domestic & imported beers from our lobby pantry. Looking forward to serve younext... More

Lake Almanor Peninsula, California
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 27 March 2013

Some internal noise from ventilation system, muffled TV noise from room next door, not horrible. Very clean, nice, far enough from main traffic to be quiet of city noises. Good views of the mountains. Could see Santa Anita racetrack from our window on the 4th floor. Close to good dining selections, shopping, etc. Staff friendly and helpful. Fresh chocolate chip... More

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See 3 more reviews by Lake_Girl157 for Arcadia
Juan N, General Manager at Hilton Garden Inn Arcadia / Pasadena Area, responded to this review
16 April 2013

Dear Lake_Girl157, Your feedback is greatly appreciated. We are glad you were satisfied with the amenities and cleanliness of our hotel. We take pride in our hotel as we strive to exceed all of our guests' expectations. We apologize for the noise inconvenience you've experienced during your stay. Thank you for sharing it with us. If there is anything I... More

Contributor
19 reviews 19 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 25 March 2013 via mobile

We recently spent two nights at this hotel and found it to be a very clean hotel. Close to the interstate, but quiet. The neighborhood was very nice with several restaurants within walking distance. We had contact with several staff members and every one of them was very helpful. You can tell this hotel prides itself on its cleanliness and... More

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Juan N, General Manager at Hilton Garden Inn Arcadia / Pasadena Area, responded to this review
16 April 2013

Dear Janet L, Just wanted to let you know how much we appreciate:your comments, feedback, and kind words regarding your recent stay at our hotel. As you've mentioned, we all take pride in our cleanliness and customer service delivered to each and all of our guests. I have shared your comments to my staff during our daily training huddle. Look... More

Los Angeles, California
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 22 March 2013

Stayed at this hotel in Arcadia even though we live 40 minutes away after a fun night of Santa Anita racetrack and a birthday party afterwards. It's located in a great location, close to the fwy, plenty of great restuarants, the race track and the Santa Anita Mall. Very quiet location, very nice room at a value, great breakfast available... More

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Juan N, General Manager at Hilton Garden Inn Arcadia / Pasadena Area, responded to this review
25 March 2013

Dear Hugh H, Thank you very much for your kind comments and feedback regarding your recent stay with us. It is thru direct feedback like yours that we are able to better our service and product for our guests. I have shared your comments during our daily huddle training with our staff, as this is also used as an incentive... More

hualien
Contributor
16 reviews 16 reviews
16 hotel reviews
Reviews in 14 cities Reviews in 14 cities
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 19 March 2013

We stayed here for four nights while on a business trip to Arcadia last year. The hotel is conveniently located near a highway , yet, cleverly tucked away in a corner so there is no problem with traffic noise. Our room was spacious and clean, though a little basic. The daily breakfast was good, with a variety of hot dishes.... More

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Juan N, General Manager at Hilton Garden Inn Arcadia / Pasadena Area, responded to this review
25 March 2013

Dear Mariatan, Your feedback is greatly appreciated. We are glad you were satusfied with the amenities and cleanliness of our hotel. We take pride in our hotel as we strive to exceed all of our guests' expectations. We hope to see you next time you visit the Arcadia area, Cordially, Juan Navarro-Sigala General Manager More

Charlotte, North Carolina
Senior Contributor
41 reviews 41 reviews
6 hotel reviews
Reviews in 12 cities Reviews in 12 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 6 March 2013

I stayed at the HGI for a business trip to Pasadena. The rooms were decent. The lack of dusting caused my allergies to flare up so please bring your allergy meds. The bed actually has dials to adjust the softness of the mattress. The breakfast spread is actually good but quite pricey. Fresh omelets, fresh fruit, oatmeal,etc. I am surprised... More

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Juan N, General Manager at Hilton Garden Inn Arcadia / Pasadena Area, responded to this review
25 March 2013

Dear Courtney L, Thank you for taking the time to complete our survey. We appreciate your feedback as it allows us to see how we are doing from the perspective of our guest. I am glad you enjoyed your stay with us. We aqppreciate your business and hope to see you again the next time your travels bring you to... More

Monrovia, California
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 27 February 2013

I love this hotel. I've stayed a few times for work and it's always been comfortable and accommodating. I think I'd pay the price just for those amazing beds alone--because a great night's sleep at a hotel is a rare and wonderful thing. Beyond that, they just have everything that I personally need in a hotel -- microwave, refrigerator, good... More

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Juan N, General Manager at Hilton Garden Inn Arcadia / Pasadena Area, responded to this review
5 March 2013

Dear msl2012, We appreciate you taking the time to share your experience regarding your recent stay with us. I have shared your comments with our staff during our daily training huddle. On behalf of our entire team here at the Hilton Garden Inn-Arcadia we would like to thank you for staying with us, and we hope to see you again... More

Stilwell, Kansas
Top Contributor
73 reviews 73 reviews
12 hotel reviews
Reviews in 34 cities Reviews in 34 cities
165 helpful votes 165 helpful votes
4 of 5 stars Reviewed 26 February 2013

We stayed here last month for two nights for the Rose Parade. The property is very clean and well maintained. The rooms are nice and exactly what you would expect from a HGI. Front desk staff was great and very helpful. It is closest enough to Pasadena that the drive over to the parade was easy and quick.

Was this review helpful? Yes 1
Juan N, General Manager at Hilton Garden Inn Arcadia / Pasadena Area, responded to this review
5 March 2013

Dear amfpvks, Thank you very much for choosing our hotel for your lodging needs, and for sharing your experience. I am glad that you enjoyed your recent stay with us! We look forward to see you next time your travels brings you to this area. Cordially, Juan Navarro-Sigala General Manager More

 
 
 
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Additional Information about Hilton Garden Inn Arcadia / Pasadena Area

Also Known As:
Hilton Garden Inn Arcadia / Pasadena Area Hotel
Hilton Garden Inn Arcadia / Pasadena Area Hotel Arcadia
Hilton Garden Inn Arcadia
Hilton Arcadia
Arcadia Hilton Garden Inn
Arcadia Hilton
Address: 199 North Second Avenue, Arcadia, CA 91006
Phone Number:
Region: United States > California > Arcadia
Amenities:
Business Centre Fitness Centre Free High-Speed Internet Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 9 hotels in Arcadia
Price range (per night): S$131 - 220
Reservation Options:
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Hilton Garden Inn Arcadia / Pasadena Area
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