This was going to be my second time in less than one year even though my first experience was a disaster. The ladies on the front desk are bitter and rude. It changes with the afternoon shift change to men bthey are more professional. Their breakfast buffet is a nightmare. Flies all over, dirty counters and plates with huge dirt... More

I spent a week at the Radisson in May 2012. I found it to be an acceptable business hotel; I would give it a two-and-a-half star rating. It definately does not merit four or five stars. Here is what I liked and disliked. Liked. 1. Easy and speedy wireless internet access. The Radisson has excellent wireless access. I got a... More

Overall the hotel was fine but it does need a little help in some areas. The carpets in the halls were awful and the decorative leaf treatment on the walls was in need of new paint or at least a cleaning. The rooms were clean and the beds were very comfy. The wifi worked just fine, though you had to... More

Firstly I wouldn't recommend staying in Guatemala City unless you really need to (advice we ignored!), there's very little to do and see. What there is to see is below average! However, Zona 10 (where the Radisson is located) is the "smartest" part of town (think that sums up the city!) and does have a few nice bars and restaurants.... More

i had stayed at this hotel beofre and had an great experience before stayed there this month and let just say it was not so great. First off i asked for a view room since i paid for that and got the view of the back parking lot. The man at the desk was rude and would not let the... More

Tried this hotel for the first time after several trips to Guatemala. It is near the other major hotels of the zona viva and has airport transportation and average to good rooms. The problem was the noise from the downstairs night club with a pounding beat throughout the night. We decided not to stay again as we headed back through... More

The standout was the personalized service; the staff was happy to find solutions (for early check out, transport needs, needs during the conference I attended, etc.). Sometimes it was a bit noisy with traffic noise or, once that calmed down, the quiet sound of the ventilation system (?). But for me this did not prevent good sleep. The salads at... More

We forgot our iphone charger and caled the front desk to ask if they can hold it for us .supposly they were going to check to see if it was there and call back in ten min. No call so I called back after an hr. They told me the same thing that they were gonna check and no call... More

They have the best beds EVER! Ive never slept so well, I could have spent the rest of my life in that gigantic bed. If you are reading this radisson guatemala what pillows do you use? I would like to get some. my only complaint would be that I wanted to have a bath, but I couldnt get the plug... More