This hotel is right in the downtown area and very close walkind distance to a large shopping mall. Lots to do in the mall and pretty nice stores. Hotel is not new but is well kept and in decent condition. Has a nice pool and gym, good restuarant and good atmostphere. Breakfast is a little pricey for what you get.

I am an experienced traveller, business as well as pleasure, and on average stay more than 60 nights/year in hotels in the US / Europe and Central America. One of my favorite hotels I come back to is the Crowne Plaza in Guatemala City. People are very friendly, willing to do the extra step to make your stay comfortable. Rooms,... More

Very Friendly Front Desk Staff, excellent buffet with different choices every day, rooms are very clean and bed are of good quality. Have stayed as many as four days in a row for business and I have been very pleased overall. The Speed of the internet could use some improvement. Close to Shopping Centers and other Restaurants.

We were given a complimentary room by the airline, because our 8:00pm flight got delayed until 2:54am. It didn't actually leave until 4:00am. Shuttle service and dinner were also inclusive. The hotel was a very short trip from the airport, close to Burger King and Pollo Campero. Once we arrived at the hotel we checked in at the front desk,... More

I had a terrible sleep, the walls and windows seem to be made of thin paper. My room was located in a high floor but in front of the hotel, so all the noise form the street kept waking me up, it was like the window was open. Two of the times I woke up to the noise of the... More

Horrible, old building, noisy, poor service, bad Internet signal and unstable, elevators very small and long waiting time, the keys...uff...definitely I'll not stay in this hotel again....we can afford another good hotel for this price $120/night!?

After following the gringo trail, we were going to see ruins in Tikal so we stop here for the night before our flight. Our main reason was the shuttle to the airport in the morning. It was a bit expensive since we had just walked up and received a rack rate. I believe it was $120. The room was clean... More

We stayed here just the one night awaiting a flight to Mexico & for this the hotel works. The pick-up and drop off went well. Unfortunately our early flight meant we had to leave before breakfast started and the bagged one we recieved for early departures was pretty awful. The room was ok and the room service food fair but... More

Stayed in the crowne plaza for 3 nights, the hotel is a bit dated but it is kept clean. The staff is very welcoming and nice. We had quite a good rate but with taxes and all it did sum up. The crowne plaza is a bit away from everything, only a few fastfood restaurants across the road. A decent... More