We visited Guatemala in December 2012, we could not find our resort because we don't speak Spanish and there wasn't any clear signs of roads or highways. After few hours of driving around, we decided to go to a hotel to spend the night in order to resume our search the following day. We found this hotel, it looks very... More

Our family stayed here for several days and loved it. The staff were beautiful and so kind to us. We were not sure what to expect coming from the USA with an average spanish vocabulary. They provided a crib for our baby and such great service. The food was outstanding. We nearly ate every meal in the hotel so we... More

Certainly were not disappointed at this hotel! Very attentive staff and accommodated our shuttle to/from the airport without a hitch. We stayed here in a quiet room overlooking the lovely gardens. So romantic at night as they set out candles for the walkway in order to pass from the lobby to the tower hotel room area. Large room setting and... More

ups: - quiet, lush, natural environment ideal for relaxing after a hectic day in this city - old colonial charm and style, but with all the mod cons installed for business as well as pleasure - very attentive service with a smile - great breakfast ok's - the location is only slightly removed from the city centre, but this is... More

I would stay here in a heartbeat again. The location, atmosphere and room quality were all fantastic and it was a relative steal at this price. The hotel was as nice as any found anywhere and the staff was professional and efficient.

This Hotel is very beautiful, in a safe area and staff is "friendly". But, probably best for only business meetings or events I feel. It was very disappointing to me. I have traveled to Guatemala many times.... Too far away from anything. Prices quoted before trip were higher when arriving. Almost all the staff was very friendly but there were... More

We stayed our last night in Guatemala after a medical mission on Nov 22 2012 anticipating our final day in town to be relaxing. When I'd booked on line; I was automaticly charged a business class up grade. Upon arrival the girls at the front desk didn't even point out the extra amenities we had purchased which included a complimentary... More

The ambiance you get in Vista Real is the best you can ever get. Located a little outside the city, it is noise free and perfect to spend time there. I stayed for almost 2.5 months and i loved it I should not forget to mention the hospitality received at restaurant. It is excellent. Guys, you would never regret for... More

Big, comfortable hotel in a beautiful building, nicely decorated with pretty regional touches. The rooms are big and comfortable, good beds, spacious bathrooms with only one problem: getting into the shower is not easy because the bathtub is really high. The food is ok, brunch on Sundays is nice. Lots of events in the hotel, making it a bit noisy... More