This is a great place!The quality of customer service and food was EXCELLENT. It was a very comfortable and SAFE place to stay at! I would recommend this place to all of my friends and family! Guatemala City was a great location to visit!

This is a great place!The quality of customer service and food was EXCELLENT. It was a very comfortable and SAFE place to stay at! I would recommend this place to all of my friends and family! Guatemala City was a great location to visit!
The hostel has a great location and me and my partner were very thankful as it includes transportation from the airport. The price is just perfect if you want to keep some coins on your pocket and then spend it in the touristic attractions of the city. Guatemala has a lot to offer, I will highly recommend anyone who is...
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Returning to Guatemala City, there were no rooms available at Villa Toscana where we had stayed on the way in, so we picked this place right next door (2 minute drive or 10 minute walk from airport).
A better option for backpackers and budget travellers -- dorms are available for < $20, and can use kitchen facilities, and maybe laundry...
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I stayed there with a group from my church last month. We had a great stay, rooms were clean, staff was very helpful (specially when ordering takeout, thanks Melanie!). I did not know of this hostel and I have to say, it is definitely close to the airport and is great value for what you pay. A guy at the...
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I'm from Poptun, Peten.. and went to the city on bussines.. I needed to spend the night and a friend recomended Hostal Los Volcanes.. And was I glad he did.. I had a wonderful stay. Yader helped me with all i needed and was very hospitable.
It was very close to the airport, so time is never wasteded.. and it...
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I had a great stay at Los Volcanes, the staff was so nice. This was my first time in Guatemala, if I Ever go back def I'll stay at Los Volcanes. They have complimentary breakfast, shuttle to the airport at a reasonable price. Yader, byron, marisol, melanie, Thanks for everything! :)
When I went to my spartan room, there was literally still crap floating in the toilet. There was no shampoo, no soap and I had to ask for a towel. We let our in-country host arrange this for us as our flight was leaving early. I don't think most Guatemalans would want to stay here. It is isolated and just...
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We are very sorry about this situation because we manage high cleaning standards.
We would have liked if you had said something at the time it happened, we could have solved this situation.
We truly apologize for the inconvenience you had in your stay. The hostel recently changed administration; we are doing our best to never let this problem happen...
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Recently stayed here a night as my flight was at 6am the next day. It was recommended by someone who had stayed there before. I paid an exoribtant $30 for a private room wth bath and tv. I asked whether I could get a few $ off as I was not going to be there for breakfast. The very brief...
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Good:
- Really close to the airport
- Free shuttles to the airport
- Computer and internet access (even though they say that your first 20min is free)
- Free Breakfast (which I didn't actually have because I left at 4am for my flight)
- Cable TV with lots of channels
BAD:
- Stoner receptionist
- 22% tax (10% hospitality...
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I stayed in Dec 08 for a week. Had a room with private bathroom. Room was clean, had daily maid service, breakfast was included, and had cable TV. Shower had luke warm water at best, but it was tolerable especially with the cool weather in Dec. Limited parking inside the property. Must supply own shampoo and soap bars.
Staff was...
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