I've been sitting at the hotel's restaurant for over 20 minutes enjoying the views of the lake. However, I had to go into the kitchen to ask for a cup of coffee that it just came! I rated this hotel with a 3 based on the pool (that I really enjoyed yesterday,) the views, WiFi in the room and how... More

I spent one night in this hotel, staying in a 2 bedroom casita with friends with kids. There was plenty of space available for four people, and we probably could have fit more in the living room. The sleeping rooms are comfortable and have cable tv, but are also fairly simple--don't expect high-count sheets or Egyptian cotton towels. They were... More

We stayed in a two-bedroom house with a sloping lawn that meandered down to the lake. The house was quite large -- two bedrooms, two bathrooms, full kitchen, dining area, and a step down into a full livingroom with pull-out sofa and fireplace. Good internet and cable TV. As soon as we checked in, around noon, we arranged through reception... More

My wife and I shared one of the two houses (kind of like side-by-side townhouses with a Guatemalan twist) with another couple over the New Year holiday. We found it to be perfect for what we needed - comfortable and safe. The house had two full bedrooms, each with own bath, a living room with fireplace (it gets quite cool... More

If you don't require a 5-star experience, this place can offer a reasonably good experience for the price. In this area, you can spend a lot on a nice place or go dirt-cheap and fearing for your safety. Overall, our stay at this hotel was fine. But the manager/owner did rip us off when it came time to check out,... More

I stayed at the Hotel San Buenaventura for 4 nights in August. I called and got a rate of $50 for a room including breakfast which was better than internet rates that I saw. The hotel is beautiful with simple rooms with Guatemalan rugs, blankets, etc., and lovely well-kept grounds, a pool, hot tub, children's playground and views of the... More

We were recommended this place by locals who had stayed multiple times here and raved about it. They were very disappointed in how much it's changed this time. We got a 2 BR suite since there were 4 of us. It had 1 room with 2 double beds and 1 room with 2 single beds. 2 full baths which had... More

when you get a gut feeling like something is not right.... trust it when you think something is too good to be true....it is when someone speaks to you rudely......you can expect the same treatment the next time they speak to you

The hotel is situated right by the Nature Reserve and on the shore of Lake Atitlan. The location couldnt be better for a quiet, romantic get away (Pana is a 5 min tuk tuk ride away). Rooms are spacious, well kept and u can always get one of the suits which are also very good value for money given their... More