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Candlewood Suites Augusta

2.0 of 5
1080 Claussen Rd, Augusta, GA 30907
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Candlewood Suites Augusta
Ranked #10 of 79 hotels in Augusta
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71 reviews from our community

    Trip type
Traveller rating
    46
    12
    10
    2
    1
Date Rating
Atlanta, Georgia
1 review
2 of 5 stars Reviewed 1 May 2013

Candlewood suites is not worth it.One of the most expensives hotel in augusta and the hotel is outdated and in serious need of upgrades.Carpet stains on the 2nd floor.the gym is low equipped and when i asked a front desk agent about the pool. she told me i could use the pool at the neighboring hotel.i did her one better... More

Was this review helpful? Yes
Ashley B, Manager at Candlewood Suites Augusta, responded to this review
2 May 2013

We appreciate you writing a review. Candlewood Suites is a mid priced hotel and we have many amenities that are included in your rate. Although our gym may not be large enough for some we do offer the use of Gold's Gym for free during your stay here. We are sorry that you did not enjoy your stay and that... More

Adrian, Michigan
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 20 March 2013

This should definitely be your firsst choice if you're staying for several days. I was in Augusta to visit with my friend and help her do some wedding planning for her wedding in June. I'm honestly thinking this is probably where I'll stay when I come back. It felt just like being at home- a cozy studio-style apartment, basically, with... More

Was this review helpful? Yes 1
Ashley B, Manager at Candlewood Suites Augusta, responded to this review
25 March 2013

Thank you for taking the time to review our property. We are glad that our extended stay suites made you feel at home. We look forward to seeing you next time you are in Augusta! Thanks again More

Toronto
Top Contributor
77 reviews 77 reviews
19 hotel reviews
Reviews in 27 cities Reviews in 27 cities
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 17 March 2013

After a nauseating flight and 2 hour late night drive from Atlanta I was just relieved to finally arrive at the hotel. The lady at the front desk was very pleasant and acknowledged me as a PC member and offered me a free pop or water; a nice touch. I asked for a room with 2 beds, but apparently they... More

Was this review helpful? Yes 2
Ashley B, Manager at Candlewood Suites Augusta, responded to this review
19 March 2013

The team at Candlewood Suites values your feedback and appreciates you taking the time to write a review. Our loyal guests are what keep us going. We are glad that we could accomodate you with our upright beds and our Candlewood Cupboard. We hope to see you again when you visit Augusta, Ga! Thanks More

Atlanta
Top Contributor
92 reviews 92 reviews
64 hotel reviews
Reviews in 60 cities Reviews in 60 cities
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed 6 March 2013

I spent 3nights here. Let me say that I travel for business combined with pleasure, I stay in hotels almost every week for 2-4 nights or more across the S.E. so I have experienced the good, the bad & the ugly & I am picky within reason (hate dirt, mold & or stench). The room was clean with microwave, coffeepot,... More

Was this review helpful? Yes 1
Ashley B, Manager at Candlewood Suites Augusta, responded to this review
12 March 2013

Thank you for taking the time to write such a comprehensive review. This helps our future guests know more about our hotel. We are glad that you felt comfortable during your stay with us. Your needs are important to us and thankfully our GM was able to speak with you about the issue. We hope to see you again next... More

Senior Contributor
27 reviews 27 reviews
14 hotel reviews
Reviews in 21 cities Reviews in 21 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 19 February 2013 via mobile

Use to stay at Comfort Suites. This place is much better. Really a great value for the money. Staff very friendly! Bed is good and so was everything else. I highly recommend to others. They also go out of there way to help you!!!!!!

Was this review helpful? Yes 2
Ashley B, Manager at Candlewood Suites Augusta, responded to this review
26 February 2013

We appreciate you taking the time to write a review. Telling others about your great experience helps promote brand loyalty. Thank you for staying with us and we hope to see you again soon. Thanks More

Vancouver, Canada
Senior Contributor
40 reviews 40 reviews
40 hotel reviews
Reviews in 38 cities Reviews in 38 cities
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 16 February 2013

A few days earlier we had stayed in a one-bedroom unit at another Candlewood Suites. This time we were in a studio suite and I did prefer the one-bedroom unit. The studio, naturally, is much smaller - it has a chair but no sofa, and the kitchen has less workspace but is still better than most hotel kitchens (when you... More

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Ashley B, Manager at Candlewood Suites Augusta, responded to this review
19 February 2013

Thank you for taking the time to write a review. Our guests can always enjoy the comforts of home with kitchens in every room. We hope to see you again on your next visit to Augusta, Ga. Thanks More

Saint Augustine, Florida
Senior Contributor
31 reviews 31 reviews
19 hotel reviews
Reviews in 13 cities Reviews in 13 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 4 February 2013

Only stayed one night; check in was fine, room was clean and quiet-only issue was same as another reviewer-thermostat was a problem-could not get temperature adjusted. Would recommend hotel. Although not within walking distance, there are many chain restaurants and Publix and Krogers grocery store for food options.

Was this review helpful? Yes 2
See 2 more reviews by L S for Augusta
Ashley B, Manager at Candlewood Suites Augusta, responded to this review
6 February 2013

Thank you for writing a review. When check in is efficient and your room is nice it makes for a pleasant stay! We appologize that you could not get your temperature just right. We always appreciate recomendations from our loyal guests. Thanks again. More

1 review
3 of 5 stars Reviewed 25 December 2012 via mobile

While I have stayed at other Candlewood hotels this one kind of took me by surprise. First check in was very easy and painless. The staff was friendly and helpful. One issue we had was the heater in our room. We could never get the temperature to just be comfortable, it was either hot or cold. Secondly the tv was... More

Was this review helpful? Yes
Ashley B, Manager at Candlewood Suites Augusta, responded to this review
3 January 2013

We appreciate you taking the time to write a review. We're glad that check in was easy for you and that our front desk was helpful. We like for guests to tell us when there is an area we can improve on so that we can work to fix it. Thanks again for writing us a review. More

Contributor
19 reviews 19 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 17 December 2012

I stayed at this hotel on a recent businesst trip. My event was at the Savannah Rapids Pavillion. I chose this hotel due to its proximity to the meeting place. Also, I saw the positive reviews on Tripadvisor. I arrived prior to the 3pm check in time and was allowed to check in to my room since they had availability.... More

Was this review helpful? Yes 2
Ashley B, Manager at Candlewood Suites Augusta, responded to this review
18 December 2012

Thank you for writing a review and letting others know about your experience. We're glad that your service and location was great for your business trip. We look forward to seeing you again when you travel to Augusta! Thanks More

Suffolk, Virginia
Contributor
15 reviews 15 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 20 October 2012

Firstly, this would have been at least a 4 or even a 5 star review if it weren't for a couple of items. The hotel itself and the suite were clean and the staff was friendly. We had a non-smoking suite but the room has an odor vaguely like smoke that they had tried to eliminate. Not overpowering but noticeable.... More

Was this review helpful? Yes 1
Ashley B, Manager at Candlewood Suites Augusta, responded to this review
29 October 2012

Thank you for taking the time to write a review. We agree that little things make a difference and we will pay close attention to the items you have pointed out. We have found that our extended stay guests appreciate having their own ice makers in their suites because the ice makers in the halls tend to be loud. We... More

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Additional Information about Candlewood Suites Augusta

Also Known As:
Candlewood Suites Augusta Hotel
Candlewood Suites Augusta Hotel Augusta
Candlewood Augusta
Augusta Candlewood
Augusta Candlewood Suites
Address: 1080 Claussen Rd, Augusta, GA 30907
Phone Number:
Region: United States > Georgia > Augusta
Amenities:
Business Centre Fitness Centre Free High-Speed Internet Free Parking Kitchenette Pets Allowed Restaurant Suites Swimming Pool
Hotel Style:
#7 Business Hotels in Augusta
#7 Best Value Hotels in Augusta
#18 Family Hotels in Augusta
Price range (per night): S$85 - 129
Hotel Class:2 star (2*)
Official Description (provided by the hotel):
Pet friendly hotel is near Masters Tournament at Augusta National! Welcome to the Candlewood Suites Augusta. Our comfortable extended stay hotel in Augusta, Georgia is located right off I-20, convenient to many nearby attractions. Guests lodging at our Augusta hotel can travel easily to area attractions and activities with our location in the north part of Augusta. Our hotel is close to the Augusta National Golf Course, where the PGA Masters is played every spring. Other nearby attractions include the National Science Center, the Augusta Riverwalk, the Augusta Golf Hall of Fame and historic downtown Augusta. If you're traveling on business in Augusta, Georgia, our hotel is within 10 miles of many area businesses, including Comcast, John Deere, Club Car, Serta and University Hospital. In addition, business travelers can stay connected with complimentary high-speed Internet access in all rooms and an on-site business center. Consider us home when you stay at our well-equipped hotel. Our Augusta Candlewood Suites helps you feel comfortable with amenities that include complimentary laundry services, an on-site convenience store and a fitness center. Your extended stay at our Augusta hotel can be enjoyed with suites featuring fully equipped kitchens. Make your reservations today at our Augusta hotel, where you can enjoy a convenient location and amenities that help you feel at home. ... more   less 
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