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All 10 Arlington Heights hotels

Holiday Inn Express Chicago Arlington Heights

2.5 of 5
2120 South Arlington Heights Road, Arlington Heights, IL 60005
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Holiday Inn Express Chicago Arlington Heights
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Most recent review
4 of 5 stars Reviewed 19 June 2013
Dianna A Clinton, Tennessee
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74 reviews from our community

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Clinton, Tennessee
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 19 June 2013 NEW

rooms were clean, breakfast was good with pretty good selections. Staff was very helpful in planning outings and modes of transportation to get to outings. Hotel was very accommodating to needs of guests. Nice area with good shops nearby such as Duncan Doughnuts. Fitness area was lacking though. Had broken equipment that stayed broken for many days, was told that... More

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See 2 more reviews by Dianna A for Arlington Heights
Greenville, Wisconsin
Top Contributor
64 reviews 64 reviews
9 hotel reviews
Reviews in 19 cities Reviews in 19 cities
79 helpful votes 79 helpful votes
5 of 5 stars Reviewed 17 June 2013 NEW

We stayed one night at the Holiday Inn Express Arlington Heights, IL. We arrived late to find the front desk staff friendly and welcoming. The grounds, hotel and room were clean and reasonably well kept. This hotel was not originally a Holiday Inn Express, its older but in reasonable condition. Our room was very large. We only paid for a... More

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Springfield, Illinois
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 June 2013

The staff/including the management are absolutely unprofessional. The hotel property itself is filthy. On this particular stay, we were traveling with two kids, we had called in to have a late check-in and confirmed a two double-bed non-smoking room(as they were sold out of two queen beds already). We also spoke to the manager, Hanna, and confirmed with her too....... More

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Katie D, General Manager at Holiday Inn Express Chicago Arlington Heights, responded to this review
13 June 2013

Thank you so much for your feedback. I am sorry to hear that your stay with us was a disappointing one. As we explained to you when you called and when you were here your reservation did not guarantee you any particular room. When you make a reservation via a third party booking site in which you bid on hotel... More

Cedar Rapids, Iowa, United States
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 of 5 stars Reviewed 28 May 2013 via mobile

This hotel stay started out awful! All of the third floor reeks of smoking. They were sold out, so we weren't able to move our hotel room until the second night. We stayed on Memorial Day weekend, and the whole staff seemed extremely stressed. They were out of more things at breakfast than they had. And when A guest politely... More

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Katie D, General Manager at Holiday Inn Express Chicago Arlington Heights, responded to this review
31 May 2013

Thank you so much for your feedback. I am so sorry to hear that you had such a negative experience over the holiday weekend. We were indeed very, very busy over the holiday and it was very unexpected. This, however, is no excuse for the poor experience you had. I greatly apologize for our complete failure in planning and executing... More

Vancouver, Washington
Senior Contributor
27 reviews 27 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 16 May 2013

After being stranded in Chicago due to weather, I called the closest Holiday Inn Express (HIE) which was full. They routed me to their next closest HIE which was 6 miles away. They were very helpful about telling me how to get to the pick-up point for their shuttle van. I was among the first aboard the van, but they... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Chicago Arlington Heights, responded to this review
31 May 2013

Dear jeremiahred, Thank you for your review and being so detailed in the good, the bad and the opportunities to improve. Whilst I am pleased with the good comment, we truly value the negative comments as this gives us the opportunity of improving what we can offer. Please accept my apology for the shortcomings you have experienced during your stay... More

Saint-Raphaël, Quebec, Canada
Senior Contributor
40 reviews 40 reviews
5 hotel reviews
Reviews in 18 cities Reviews in 18 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 7 May 2013

This is a nice hotel to stay for the price, they have an excellent shuttle service that will take you anywhere within a 5 miles radius. Continental breakfast is excellent and what I liked about it it change every day? Room are grande

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Woodbridge, Suffolk, UK
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 7 May 2013

Stayed here on a 4 day business trip. Very impressed with the friendliness and helpfullness of the staff, room was quiet and comfortable and even the buffet breakfast was a pleasant surprise. Although more fresh fruit choices would have been nice. Highly recommend this hotel mostly beacuse of the friendly staff. I will certainly be staying there again and will... More

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Lexington, South Carolina
1 review
5 of 5 stars Reviewed 15 April 2013

We Checked in Late at night The Night Auditor was very Kind, I asked for some cold milk & he got me some as I was having some heartburn, In the morning the manager was helping the guests in the Breakfast area that was really awesome the breakfast area was very clean the the girl was very helpful, The rooms... More

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Katie D, General Manager at Holiday Inn Express Chicago Arlington Heights, responded to this review
25 April 2013

Thank you for your review! I am very happy to hear that everything went well during your stay. We strive to make everyone's stay a memorable one and it looks like we have succeeded! I will be sure to compliment all of the staff here. Thank you for taking the time to complete a review and most importantly, thank you... More

Kincardine, Ontario
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 8 April 2013

Picked up a travel coupon book at travel information rest area and used coupon--outstanding value per night. Hotel was clean-rooms large-front desk very accomadating. Breakfast was better and larger variety than most Holiday Inn Express. Highly recommended!

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Dayton, Ohio
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 April 2013

This Holiday Inn Express was wonderful. We were greeted as a Priority Club member with a "goodie bag" for our room with bottled water and snacks which was so nice since we arrived late in the evening. We were asked about a preference on room location and were accommodated with a room in the back to avoid traffic noise. The... More

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Additional Information about Holiday Inn Express Chicago Arlington Heights

Also Known As:
Holiday Inn Express Chicago Arlington Heights Hotel
Holiday Inn Express Chicago Arlington Heights Hotel Arlington Heights
Holiday Inn Arlington Heights
Arlington Heights Holiday Inn
Address: 2120 South Arlington Heights Road, Arlington Heights, IL 60005
Phone Number:
Region: United States > Illinois > Arlington Heights
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Shuttle Bus service Wheelchair access
Hotel Style:
#3 Business Hotels in Arlington Heights
#3 Family Hotels in Arlington Heights
Price range (per night): S$108 - 155
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
The Holiday Inn Express Chicago Arlington Heights Hotel is the place to be and the best choice in a suburban Chicago hotel! We are perfectly situated in the Northwest suburbs and conveniently located near O Hare International Airport, Rosemont Convention Center, Elk Grove Village, Allstate Arena, OSHA Training Facility, Panasonic, IBM, Motorola, SBC, Honeywell, United Airlines Headquarters, Kintetsu, Mitsuwa Japanese Market and more! Location is only one of the many perks at this Arlington Heights Hotel. Each of our 125 deluxe beautifully appointed guest rooms includes amenities such as complimentary high speed Internet access, premium cable TV with HBO and PPV movies, free local calls, hairdryer, the updated Simply Smart Holiday Inn Express bathrooms and bedding collection. Whether you are traveling for business or pleasure you will find that the Holiday Inn Express Chicago Arlington Heights has everything you need and more. We offer a complimentary shuttle service during the weekdays to local business and O Hare International Airport, 24 hour fitness center, 3 meeting rooms, a 24 hour business center and more. In the morning we will have your mouth watering at our complimentary Hot Smart Start Express Breakfast Bar where we serve a variety of hot and cold breakfast items. This Arlington Heights hotel is simple proof that comfort and a great location does not have to come at a high price. ... more   less 
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