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Holiday Inn Express Chicago Arlington Heights

2.5 of 5
2120 South Arlington Heights Road, Arlington Heights, IL 60005
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Holiday Inn Express Chicago Arlington Heights
4.0 of 5 stars 37 Reviews
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37 reviews from our community

    Trip type
Traveller rating
    13
    16
    1
    6
    1
Date Rating
1 review
1 of 5 stars Reviewed 3 June 2012 NEW via mobile

United airlines put us up here after a cancelled flight. The complimentary shuttle to the hotel was nowhere to be found for an hour, so we called the hotel to ask where it was. We were told that the desk had no contact with the shuttle and to continue to wait. After another 20 minutes we called back and got... More

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NY
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 29 May 2012 NEW

We had a room with 2 double beds. The room was very clean. The free breakfast was just what you needed to start your day. Pancakes, eggs, sausage, toast, cereals of your choice, juice, coffee were some of the choices. The service and friendly people made our stay enjoyable.

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Saskatoon
Senior Contributor
35 reviews 35 reviews
Reviews in 18 cities Reviews in 18 cities
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 28 May 2012 NEW

If you want to go to Chicago and not spend your budget on a hotel stay in Arlington Heights! Arlington is a beautiful community withan excellent small downtown - great restaraunts and small shops with lots of people in the pubs and parks on the weekend nights. I do not often stay at Holiday Inns but did not want to... More

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Chicago, Illinois
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 18 May 2012

Sometimes it is luck of the draw on hotels. One person has a great time, the other miserable. The rooms are very big. If you get 2 beds the room is a bit smaller and you don't get a love couch, just a chair. If you get a King bed you get both. I liked the 2 beds as it... More

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Columbus, Ohio
Reviewer
4 reviews 4 reviews
Reviews in 5 cities Reviews in 5 cities
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 7 May 2012 via mobile

Needed a room to just stay over for one night, so we decided to use Hotwire. When I saw the name of hotel, I thought it would be okay, however, when we checked in, we were told that since we were Hotwire customers we could only have a smoking room. Absolutely miserable! The ceiling in the bathroom was cruddy and... More

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Chicago, Illinois
Senior Contributor
27 reviews 27 reviews
Reviews in 18 cities Reviews in 18 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 May 2012

I checked into this hotel and was wowed by the front desk agent who was beyond nice. I had a great room as was surprised at the size. The bathroom was very clean and I had a great breakfast. I will definitely be back. Best option in the area for sure.

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Contributor
17 reviews 17 reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 8 March 2012 via mobile
2
people found this review helpful

This a high-priced MOTEL under a thin veil. This is the type of hotel I think of when I see tv specials showing bed mites and other disgusting things. Besides having unclean rooms and drug dealers outside blasting music while staring us down, there was a flooded parking lot with not enough parking and a rude receptionist to greet us... More

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See 2 more reviews by aaainvestor for Arlington Heights
IHGCare, Guest Relations Manager at Holiday Inn Express Chicago Arlington Heights, responded to this review
28 March 2012

Dear aaainvestor, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry you received service (or quality) which was unacceptable. We hope that you give us a chance in the future to show you how great our hotel is. ^Katie IHGCare More

Seattle, Washington
Senior Reviewer
9 reviews 9 reviews
Reviews in 8 cities Reviews in 8 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 28 November 2011
1
person found this review helpful

1. Airport Shuttle: Their complimentary airport shuttle runs from 7am-11pm ONLY. If your flight arrives ORD after 11:00 pm, then you have to take taxi to this hotel, and it may cost you $30-$50. If your flight arrives within their shuttle running time, when arrival, call them, and they will send a shuttle to pick you up. In my case,... More

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Calabasas, California
Senior Contributor
32 reviews 32 reviews
Reviews in 19 cities Reviews in 19 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 13 November 2011

My wife and I stayed at the Holiday Inn Express because it was near her mother's home. We were checked into a room that was occupied. When we unlocked the door, we and the occupants were quite shocked. Apart from that, the place smelled a bit old and funky, and the sheets smelled of storng bleach. If you need accommodation... More

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Edmonton, Canada
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 25 October 2011

Just passing through Illinois en route from Alberta to Ontario and decided staying just outside Chicago would not only be more affordable but also less time consuming when departing first thing early the next morning. BEAUTIFUL room, very spacious. Had a great program offering outside restaurants [both chain & not] to deliver room service. Immaculate cleanliness of the room in... More

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Additional Information about Holiday Inn Express Chicago Arlington Heights

  • Holiday Inn Arlington Heights
  • Arlington Heights Holiday Inn
Address: 2120 South Arlington Heights Road, Arlington Heights, IL 60005
Price range (per night):* S$111 - 161

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Holiday Inn Express Chicago Arlington Heights
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