This Hampton was wonderful. It is so clean and smells fantastic. I went down for breakfast and was checked on several times by Lisa who does the cooking, making sure I had what I needed. Everyone was so friendly here which always makes my stay that much better. By the way, if you like to swim, the pool is nice...
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Thank you so much for your very kind words! Our entire staff strives for 100% guest satisfaction every time you stay with us, its not just our words, but its our 100% Hampton Satisfaction Guarantee! Clean, friendly, smells fantastic are great things to hear about our Hampton! Lisa and our entire staff will be thrilled to see your review and...
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I made reservations months in advance for my son's graduation from Iowa State. When we arrived the desk clerk informed us that we had a rate change for one of our nights. I asked how could that be we had a confirmation for two nights. The clerk advised me that they were sold out on Sat. night so they were...
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Thank you for taking the time to provide us with feedback about your past stay with us at our Hampton! I am so sorry to hear about the issues you had with our rates, but our rates do vary depending on the time period! If you do have the confirmation letter that states a different rate please let me know...
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This was one of the best hotels we have stayed in, ever. The staff was friendly and very helpful to us out of staters. My daughter and I enjoyed it tremendously. The ladies who did breakfast, were bubbling all through the service, met your every need and even served breakfast to us at a table. The bed was so comfortable...
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Thank you for your kind review! We loved having you here and we can't wait to welcome you and your daughter back to our Hampton the next time you are in the area! We too love our cookies, and it is hard being around them everyday! I can't wait to share your comments with our team members, especially our breakfast...
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We've stayed at this hotel several times now and each time we have had nothing but a great experience. The front desk staff is very friendly and accomodating, they even helped us google the nearest Happy Joe's. The rooms are always very clean and don't have the musty smell you get at some hotels. The pool is great for the...
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I am very glad you enjoyed your stay with us at our Hampton! Our entire staff strives to provide all of our guests' with 100% Satisfaction every time they stay with us and we thank you for your comments! "Clean" and "friendly" are two of the best compliments you could give to our staff, and I will make sure to...
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This was a very clean, nice and friendly hotel. I would recommend it to anyone wanting nice hospitality. They are willing to do a lot to make your stay a pleasant, happy one. Although I didn't like how loud the heater was when it kicked on at night, it woke me up. But maybe there was a button to turn...
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Thank you so much for your kind words, which will be shared with my Team! I know they will appreciate the recognition of a job well done. I am very proud that my Team made you feel welcome, safe and secure while away from home. We pride ourselves on guest Services and appreciate the feedback. We look forward to welcoming...
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We arrived on Saturday night and just stayed the one night. The desk staff on check in and check out were very friendly. The room was very clean with none of the usual musty"hotel smells". The breakfast the next morning was very good with plenty of food available. We will definitely stay here again.
Thank you for your awesome review. I am so happy that my Team delivered the experience we want our guests to have when visiting Ames! I may be biased but I also think our breakfast is the BEST - and the hot items rotate every day, so there's a nice variety. I am glad you enjoyed your stay and that...
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Usually I love Hampton Inns. They were may favorite. However, this time I was disappointed. The room was two queen beds I think. They seemed like only full-sized beds. The room was very small and everything was very close. There was no refrigerator or microwave and the room was over priced. We stayed the next day of our trip at...
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Dear Debbie,
Thank you so much for taking the time to provide us with feedback about your past stay with us at our Hampton! I am so sorry to hear that we did not live up to your expectations during your stay with us. All of our rooms with two beds feature double beds, and then we have rooms with...
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The best of what is expected from a Hampton. I have had better breakfasts at Hampton's that compete up against stiffer competition. This was okay, and by far the best place to grab a bed and shower in Ames. The staff was GREAT!!! They make you feel at home.
Thank you so much for your kind words - we are happy to be your "hometel" when you visit Ames! We look forward to your return the next time you are in the Ames area!
Sincerely,
John Bustos
Asst. General Manager
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I love this hotel. I stay here once a month for work. The hotel staff is top notch and the rooms are all so cozy. The breakfast is good and the lady that runs it is super nice. I can't praise this facility enough.
We always look for a Hampton Inn when we are traveling and as always, we were very happy with the whole experience with our stay in the Hampton Inn in Ames, IA!!! From amazing Josh that took our reservation to the wonderful upgrade CLEAN whirl pool tub spacious room that (jana I think, sorry) got ready for us. Everyone at...
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