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Barcelo Casablanca Hotel Reviews

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Barcelo Casablanca Hotel

4.0 of 5
139 Blvd d'Anfa, Casablanca 20000, Morocco
Hotel amenities
Barcelo Casablanca Hotel
49 traveller photos
Ranked #24 of 63 hotels in Casablanca
3.5 of 5 stars 197 Reviews
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197 reviews from our community

    Trip type
Traveller rating
    32
    74
    56
    23
    12
Date Rating
Toronto
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“A bit disappointed”
2 of 5 stars Reviewed 16 May 2013

We were in Casablanca overnight on May 8 only for the purpose of transit to Paris the next day. Heard Casa’s a “blah” city compared to the rest of Morocco so we didn’t have high hopes – and it’s all true! Luckily it was our last stop, all the yummy foods and great shopping were already done. Here’s our experience... More

Was this review helpful? Yes
Barcelo-Maroc, General Manager at Barcelo Casablanca Hotel, responded to this review
24 May 2013

Dear Customer, We feel very uncomfortable for the statements you relate and we apologize for it. We believe that is only through listening carefully to the comments and suggestions of our customers that we will be able to achieve the constant improvement, guest satisfaction and quality service that we strive for. With this in mind, the comments such as yours... More

Krakow
Contributor
19 reviews 19 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
10 helpful votes 10 helpful votes
“Comfortable stay in the center of Casablanca”
3 of 5 stars Reviewed 1 May 2013

We stayed at Barcelo only one night - we arrived late and there was no problem with late check in. Room was spacious and comfortable — the only disadvantage was the bathroom which was pretty old and needed refubrishment. Staff was very nice and welcoming, however we wouldn't recommand to exchange money at the reception - exchange rate was pretty... More

Was this review helpful? Yes
Barcelo-Maroc, General Manager at Barcelo Casablanca Hotel, responded to this review
2 May 2013

Dear Customer We wish to thank you for your time and comments. It was a pleasure to read your review and we are thankful for your encouragements to continue to challenge ourselves to make you feel at home. Looking forward to welcome you again at the Barcelo Casablanca. The Management Barcelo Casablanca Hotel More

Rolla, Missouri, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
“The best service!”
5 of 5 stars Reviewed 26 April 2013

My wife and I recently traveled in Spain and Morocco, staying in hotels in a number of cities. By far our best experience, and probably the best in our much wider experience, was at the Barcelo Casablanca Hotel. The staff at reception and in the restaurant were absolutely wonderful!

Was this review helpful? Yes
Barcelo-Maroc, General Manager at Barcelo Casablanca Hotel, responded to this review
2 May 2013

Dear Customer We wish to thank you for your time and comments. It was a pleasure to read your review and we are thankful for your encouragements to continue to challenge ourselves to make you feel at home. Looking forward to welcome you again at the Barcelo Casablanca. The Management Barcelo Casablanca Hotel More

SF
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
“Thievery in hotel room. Barcelo is a den of thieves.”
1 of 5 stars Reviewed 15 April 2013 via mobile

I checked into Hotel Barcelo at 16:30 on April 15 2013. Checkin waa efficient. Room was clean. I needed to attend a meeting at 15:00 so I quickly showered and changed. Safe did not properly lock, so I took my passport with me and my dirhams with me. I left my wallet with credit cards and US currency in a... More

Was this review helpful? Yes 3
Barcelo-Maroc, General Manager at Barcelo Casablanca Hotel, responded to this review
23 April 2013

Dear Customer, Thank you for taking time to tell us about your issue. After investigating and making a reading of the electronic lock of your room which is directly linked to our room management system, we can hereby confirm that nobody has entered into your room while you were in the hotel. The room door was opened 4 times between... More

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Cookham, United Kingdom
1 review
“Modern”
5 of 5 stars Reviewed 5 April 2013

We stayed here for 3 nights and the service absolutely the best, highly recommended as a very modern hotel, This hotel is well located in the center of the city. The breakfast is very good, simply the best :)

Was this review helpful? Yes
Barcelo-Maroc, General Manager at Barcelo Casablanca Hotel, responded to this review
9 April 2013

Dear Customer We wish to thank you for your time and comments. It was a pleasure to read your review and we are thankful for your encouragements to continue to challenge ourselves to make you feel at home. Looking forward to welcome you again at the Barcelo Casablanca. The Management Barcelo Casablanca Hotel More

New York City, USA
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Great hotel well located”
4 of 5 stars Reviewed 14 March 2013

This was a lovely place to stay and not far from the Medina. The rooms were nice and free wifi was available. Very comfortable beds! This was our first night in Marrakech and t was a wonderful way to kick off our trip. We were allowed in the room early and t was quiet enough to get a couple of... More

Was this review helpful? Yes
Barcelo-Maroc, General Manager at Barcelo Casablanca Hotel, responded to this review
3 April 2013

Dear Customer We wish to thank you for your time and comments. It was a pleasure to read your review and we are thankful for your encouragements to continue to challenge ourselves to make you feel at home. Looking forward to welcome you again at the Barcelo Casablanca. The Management Barcelo Casablanca Hotel More

2 reviews
Reviews in 2 cities Reviews in 2 cities
“Excellent restaurant”
4 of 5 stars Reviewed 3 March 2013

A very modern hotel. Big bed, spacious room. Rooms very clean and quiet. Best breakfast and dinner we had in seven days in Morocco together with Barcelo Fes! All the staff were always smiling and helpful

Was this review helpful? Yes
Barcelo-Maroc, General Manager at Barcelo Casablanca Hotel, responded to this review
Google Translation
3 April 2013

Cher Client Nous souhaitons vous remercier pour votre temps et vos commentaires. Il a été plaisant de vous lire et... More

Washington DC, District of Columbia
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
“Poor experience.”
2 of 5 stars Reviewed 11 February 2013

It was after my wedding night when I checked in; it was around 5 in the morning. The Guest Service Agent was very helpful, and this is why I hesitated before writing a review. But here is exactly what happened. We checked in to one of the Corner Suites, The room was nice, spacious, gorgeous view. And I DID check... More

Was this review helpful? Yes 2
See 2 more reviews by Imane-Bennani for Casablanca
Barcelo-Maroc, General Manager at Barcelo Casablanca Hotel, responded to this review
1 March 2013

Dear Customer, We feel very uncomfortable for the statements you relate and we apologize for it. We believe that is only through listening carefully to the comments and suggestions of our customers that we will be able to achieve the constant improvement, guest satisfaction and quality service that we strive for. With this in mind, the comments such as yours... More

Paris, France
Contributor
18 reviews 18 reviews
18 hotel reviews
Reviews in 15 cities Reviews in 15 cities
7 helpful votes 7 helpful votes
“Good experience”
4 of 5 stars Reviewed 1 February 2013

I have stayed more than ten times at this hotel for business or for holidays and my last stay this January for 3 nights was great. This hotel is well located in the center of the city. The breakfast is very good, compared to what you could get in many other hotels of the same level in Casablanca. The service... More

Was this review helpful? Yes
Barcelo-Maroc, General Manager at Barcelo Casablanca Hotel, responded to this review
5 February 2013

Dear Customer We wish to thank you for your time and comments. It was a pleasure to read your review and we are thankful for your encouragements to continue to challenge ourselves to make you feel at home. Looking forward to welcome you again at the Barcelo Casablanca. The Management Barcelo Casablanca Hotel More

tangier
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
“Never again”
3 of 5 stars Reviewed 28 January 2013 via mobile

One night stay in this hotel and was unhappy with various things. Great bed but the pillows are mountainous. My son couldn't sleep on them, asked for a better pillow, got one just the same. Bathroom was dirty, still had hair in tub. Had mold as well. Curtain in the room was ripped. Sleeping but could hear noise if you... More

Was this review helpful? Yes
Barcelo-Maroc, General Manager at Barcelo Casablanca Hotel, responded to this review
5 February 2013

Dear Customer, We feel very uncomfortable for the statements you relate and we apologize for it. We believe that is only through listening carefully to the comments and suggestions of our customers that we will be able to achieve the constant improvement, guest satisfaction and quality service that we strive for. With this in mind, the comments such as yours... More

 
 
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Additional Information about Barcelo Casablanca Hotel

Also Known As:
Barcelo Casablanca
Address: 139 Blvd d'Anfa, Casablanca 20000, Morocco
Region: Morocco > Grand Casablanca Region > Casablanca
Amenities:
Bar/Lounge Business Centre Free High-Speed Internet Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#14 Luxury Hotels in Casablanca
Price range (per night): S$110 - 228
Hotel Class:4 star (4*)
Reservation Options:
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Barcelo Casablanca Hotel
139 Blvd d'Anfa
Casablanca 20000
Morocco
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