The staff at the Oum Palace are very pleasant and helpful. The breakfast buffet was excellent, and included everything from eggs to fruit salad, pastries, pancakes, etc. Being Canadian, I especially appreciated the North American style coffee option. Our room was spacious and clean, with a wonderful, powerful and hot shower (and soaker tub!). The Oum Palace loses points due... More

I didn't expect much from this hotel, having read the reviews, our flight was from Casablanca and this was just a basic nights sleep in a hotel to our budget. However i think the refurb described in the lobby has progressed to the rooms. The whole hotel is clean and quite modern looking and our stay was comfortable and enjoyable.... More

Nice reception and free wi-fi, are the positives. Lifts took ages so we used the stairs, very poorly lit even when you could find the switch to put the lights on. Beware as there are single steps on the first floor landing that you could easily miss and have a mishap. Rooms were clean but in need of renovating ditto... More

Receptionist was very polite and helpful, all other staff members were polite too. Basic city centre hotel, free WiFi which worked in our room too, very close to the centre of Casablanca, clean and spacious rooms, good value for money.

Don't have any high exepectations on this hotel. Just a sleep and a breaky and you'll be fine. It's located in a narrow side street in a somewhat shabby area. The view from the room is on the building next door, which will not exactly be Unesco listed. But the beds are OK and breakfast is acceptable. If you fly... More

We were told this was a new hotel; 4 Stars ! By anyone's rating it would be lucky to be 2 Stars. The foyer is bright, modern, clean and even has a uniformed doorman !. It has obviously been renewed or had a face lift. The carpet on the stairs to the first floor are worn and soiled.Our second-floor room... More

They pulled a nice one on me. I had a reservation for a night, had already paid, and when I arrived they said they were overbooked and shoved me into their other hotel down the road. Hotel Palace Oum is a 4 star hotel, (but having read reviews I missed nothing it seems), and they put me into a 3... More

This hotel looks like it had never been cleaned (dirty shower, sink, dirty windows, termostat etc.). The mini bar was empty (nothing! was in). The view from the room was extra - just high walls from all sides and air condition. At 8.00 a.m. The smell of onions woke us up, so we didn t even have breakfast. Internet was... More

This hotel is a good place to stay only for a few days: breakfast is quite good, the staff is cordial and there is a spa with jim. I do not suggest this hotel for business trip: the wi-fi is not always ready and during the winter the hotel is in general quite humid.