This hotel was beautiful and the service was AMAZING. We arrived on a bus from Merzouga at 3:30am two hours earlier than we thought we were supposed to. Luckily we had a wonderful friend from another hotel who met us at the bus station to bring us to this hotel. When we arrived the owner graciously allowed us to check... More

First of all, the structure is not a typical riad. So donot expect to live in a real riad if you are looking for that experience. The Location is rather inconvenient, far from the main square and, as the staff it-self, placed in a rather dangerous area of the medina. The room has never been clean-up. Breakfast was outrageous: quantity... More

Actually I cannot understand any bad rating for this nice little Hotel! I booked a double room for three nights and everything was perfect! A driver picked me up at the airport and brought me directly to the hotel (I can recommend this to everybody, because the old town is a maze and it's really difficult to find the hotel).... More

We stayed here for 3 nights in December 2010 and do not recoomend this property! It is not a riad in the accepted architectual style of a Moroccan riad. It was dirty and if you are a non-smoker this is not the place for you to stay. Principal issues: . The room was dirty and the toilet did not work... More

OK, I am faulty too for believing these people, ,Soraya, the fiancee and assistant of the owner and Paul Bontonou, the owner. But when she insisted that "secure bookings" that Paul told me that I must use to secure my room did not charge my credit card, but only used it for safety in case of no show, and asked... More

I stayed at the Riad Kenza for four days and thoroughly enjoyed my stay at the guest house and in Fez. Everyone was very eager to make sure that my stay was enjoyable and went out of their way to ensure that all of my requests were responded to. The food was excellent, the rooms where lovely, and the location... More