If you like being snapped at, spoken to rudely, being given rude looks and treated as though you are an inconvenience - then stay at this hotel! Travelled to Fes with my family and stayed at this hotel in July 2011. On arrival at the reception and the receptionist told me that they didn't have record of my booking and... More

First time to FES and this sounded like an okay place to stay. Starting off the staff were not all to helpful. The room is as small as a postage stamp. The shower and bathroom are so small that water runs into the room and it floods. We were told there is free parking - right - anywhere you can... More

It was very difficult to get any type of informatiom from staff, looked grumpy. Generally they are NOt service oriented.

A good-value modern mid-range hotel situated in the relaxed and pleasant new town of Fez. I booked in advance, online via Gala Hotels, for just £31 per night for bed and breakfast. Extremely clean ensuite rooms, with shower (no bath). One of its features is the restaurant on the 6th floor which doubles up as the breakfast room, with its... More

For the first time in Morocco, Fes is a good place to start exploring the country and this hotel is conveniently located in the new city at only a couple of minutes away from Medina with le petit taxi :) with only 1 euro for the ride. Overall is a good hotel for a 3 star rating and is more... More

A great affordable and luxurious hotel. The palace is walkable from the hotel. You need a taxi to get to the Medina but taxis in Fez are so cheap it doesn't even matter. I think our taxi ride to and from the Medina was about $3 round trip.

This a terrible hotel. The stuff is the most unprofessionel and treacherous I have ever seen. We booked 6 weeks in advance and they just cancelled our reservation a day before our arrival because they got a better business. Very mean indeed!

When we arrived after a half city 2E worth taxi ride, there were 2 girls at the reception. The main one (i guess) did not speak any English at all. Not even one word. Yet, to our luck, the other one understood some very basic English and could even speak it a bit. We have asked for two rooms on... More

We stayed for three nights in this hotel on our first trip to Morocco. In general the staff at this hotel were very unhelpful in providing basic information about the area, when we asked for a map of the area, they were rude in responding and couldnt tell us where there was a tourist information centre, where we could find... More