We stayed at the hotel for a week during May 2012 & found the experience to be a little disappointing. When we initially arrived at the hotel, it took awhile for the receptionist to acknowledge that we were even standing there waiting. He was not very friendly & spoke minimal, not a great first impression as this was our first... More

we stayed at Suite Novotel in August 2011 and it was wonderful. The room was big and airy, enough to accommodate 2 adults and 2 children (aged 12 & 13). The pool was lovely and not crowded. There is breakfast available which is included in your room but it is the same every day, there is a decent selection/options.

We stayed at this hotel for a whole week and we enjoyed the experience. The first impression of the hotel was not that good, because the reception area is a little dark and uninviting, but we were surprised with the room we got, it had a view to the pool area and it was very spatious and cozy. I loved... More

Perfect location, good middle class standard and ok breakfast. If you don't need any extra facilities, don't even look at the wine list in the "bar", this is the hotel to book.

If you are expecting a 4 star experience, you will not get it. Firstly there is no restaurant (which with a bit of research could have been found out) or room service. The two out of the three receptionists that we spoke to where rude and arrogant. The only place to get a (minimal) snack from is a big fridge/freezer... More

We got this hotel at a cheap price so we were not expecting much. The stay overall was very good. Wi-fi is also really good in the room. There is no room service but it wasn't really needed.

During our stay, we came across excellent receptionists - very friendly and super helpful. Rooms are very spacious and modern but décor may seem a little outdated to some. Excellent breakfast. Great sunbathing area but pool water was freezing! Impossible to swim in! A very safe location which is within walking distance of some nice bars - other than that,... More

This was a decent hotel in a good location let down by the very poor service of the staff and facilities available. The room was very clean and comfortable but the air conditioning did not work. The best part was the bathroom, with a walk in shower and bath tub. There was a kettle in the room but only one... More

Typical Novotel facilities, except with larger rooms which accommodated our family of 4 very comfortably. the room is equipped with microwave and fridge which was very helpful. The location of the the hotel was central between the old city (Jamaa Alfina) and the centre of the new city (16 Novembre square) both were about 15 minutes walk. taxis are available... More