I stayed at this hotel in May through Travel Zoo on a special deal for 4 nights for £400, which included hotel, flights and transfers and a couple of other extras - for the money I paid it was totally worth it, but if I paid the nightly rack rate of between £250-£350 per night just for the hotel, I... More

The hotel is beautiful and very impressive. Infact I am finding it difficult to come up with any negatives apart from maybe the service and prices in the spa are not so good, although the spa itself is very attractive. We loved our stay and feel the hotel is great for both families and couples and indeed all ages. Furthermore,... More

Went to this hotel for a long weekend. On arrival was taken to room and it had not been cleaned after previous guest. Cleaners came as did manager and apologised. After they left we had a shower and my partner tried to use the hair dryer but it would not work, I picked it up and promtly got a very... More

Had a nice few days at this hotel with my husband. Weather lovely and sunny for the time of year and hotel clean. Pool area very nice (although pool bar and patio being renovated during our stay so not very peaceful but hey guess they have to do it sometime). Staff ok and on the whole very friendly and helpful... More

My friend and I have just returned from a 4night stay with travel zoo. Check in was easy and straight forward and we were able to get our room early. I had already emailed ahead for a twin room in a quiet location and we had that ok. Our room was clean and we had a little terrace at the... More

Firstly - Ignore other reviews saying that staff are rude. Yes, This is predominantly a french hotel and all of the staff speak french with limited english but don't forget you are in an arab country. If you are prepared to try, they will accommodate you and will respond to you as you do to them (in other words, give... More

We came to this hotel last year, same time of year, for 2 weeks break, with our two children who love the activities and ado club. Last year we came with Jet tours. We cannot fault the entertainment for the children, who are 16 and 14 and the animators are very hard working, polite and friendly team. The downside was,... More

Booked a four night break with a friend April 2013. Positives: Hotel clean, fresh towels every day. Most of the staff friendly. Ten min drive or so from airport. Drinks always available, the wine is not too bad although always too warm and we had to ask for an ice bucket every time. Large pools, lots of sunbeds. A large... More

Going to start with the positives, which is the majority! Very nice clean hotel, big bedrooms, great food with huge variety and very generous with all drinks. Close to Marrakech - good shuttle bus service into and out of town. Close to airport too. Huge swimming pools and lots of sunbeds so a real treat not to have to "run... More