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Atlas Medina & Spa

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Traveller (926)
360
Panoramas (8)
Room & Suite (238)

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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.

About

#350 of 718 hotels in Marrakech
Location
Cleanliness
Service
Value
The Atlas Medina & Spa is surrounded by a garden of 5 hectares in the heart of the Wintering in Marrakech. It offers rooms with private bathrooms, a spa and free parking. Conditioned Atlas Medina & Spa rooms have a TV and a private bathroom. Some rooms have a terrace overlooking the pool or garden and all have free Wi-Fi.
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Property amenities
Secured parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Squash
Table tennis
Airport transportation
Wifi
Outdoor pool
Sauna
Restaurant
Breakfast buffet
Breakfast in the room
Special diet menus
Swimup bar
Poolside bar
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Hammam
Massage
Salon
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Soundproof rooms
Air conditioning
Private balcony
Room service
Safe
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Business
Family
Languages Spoken
English, French, Spanish, Arabic
1,252Review38Q+A56Room tips
Traveller rating
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Sabir S wrote a review Mar 2022
1 contribution
AC is not working .System is centralized and controlled by hotel who chose to cut .When you complain they will ask you to open the windows . Hôtel house keeping very short handed .Spoiled room service food stink at it stays in from of rooms for dozen of hours .
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Date of stay: March 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Achraf H wrote a review Feb 2022
11 contributions2 helpful votes
+1
There is no parking in the hotel, we had to park our cars in unsafe area behind the hotel and we carried our bags to the lobby. The check-in was very stressful and slow. The rooms was disaster everything is dirty and moldy. I feel cheated in this hotel and even if they pay me to stay here again I wouldn't.
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Date of stay: February 2022Trip type: Travelled as a couple
Room Tip: Avoid booking this hotel there are better options
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Rey d wrote a review Apr 2020
Glenview32 contributions21 helpful votes
I tremendously enjoyed my stay at the Atlas Medina & Spa. A luxurious hotel, it has the best service ever. I really appreciated the housekeeping department. When I requested for an extra soap or towel, Zakarias immediately was knocking on my door, delivering my stuff, as if he took a jet. Zakarias, shukraan lakum!
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Date of stay: November 2019
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Wanderer13567151582, Directeur général at Atlas Medina & Spa
Responded 27 Apr 2020
We would like to thank you very much for having chosen HOTEL ATLAS MEDINA & SPA and for having been kind enough to share your opinion on the Tripadvisor website. We shared your comment with Madame Houda. Rest assured that she was very touched by your compliment. All the Ambassadors of the ATLAS MEDINA & SPA hotel and I hope that we will have the pleasure of welcoming you again very soon. Greetings,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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diskali wrote a review Apr 2020
Sydney, Australia188 contributions103 helpful votes
+1
Centrally located large hotel, 10 minutes walk from shopping mall. Room was spacious, with large settee and coffee table. Wifi was included and fast. Huge dining room with adequate varieties for breakfast. Only drawback was air con not really working, so room got very hot at night since our room was facing west
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Date of stay: February 2020
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Wanderer13567151582, Directeur général at Atlas Medina & Spa
Responded 6 Apr 2020
We would first like to thank you for your testimony after your last stay at the Atlas Medina & Spa Marrakech. We are delighted to see how our hotel has met your expectations and assures you that it was a great pleasure to see you happy. We hope to have the pleasure of welcoming you again to make you enjoy a stay as "exceptional" as the previous one! Cordially
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Doug M wrote a review Mar 2020
Wasaga Beach, Canada618 contributions196 helpful votes
We had a emergency stop here as a major sand storm in the Canary Islands and the airport was closed down in the island of Tenerife they booked us in and treat us like royalty with food and drinks and a nice room and a lovely breakfast we enjoyed this hotel so much as we would like to return in the near future
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Date of stay: March 2020
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Wanderer13567151582, Directeur général at Atlas Medina & Spa
Responded 22 Mar 2020
We would first like to thank you for your testimony after your last stay at the Atlas Medina & Spa Marrakech. We are delighted to see how our hotel has met your expectations and assures you that it was a great pleasure to see you happy. We hope to have the pleasure of welcoming you again to make you enjoy a stay as "exceptional" as the previous one! Cordially
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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2RedSquirrels wrote a review Mar 2020
Windsor, Canada391 contributions128 helpful votes
We enjoyed our stay here. The room we had was spacious and well maintained. The bedding was comfortable and we slept well. The breakfast buffet was fine. I especially liked the perked coffee. Internet was not good at the hotel. This was very irksome at times. Grounds are lovely
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Date of stay: March 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Wanderer13567151582, Responsable relations clients at Atlas Medina & Spa
Responded 16 Mar 2020
Nous vous remercions pour votre commentaire et espérons vous voir prochainement
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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tazted2001 wrote a review Feb 2020
Stevenage, United Kingdom28 contributions72 helpful votes
Booked this hotel as it stated as a 5 star, but a 5 star it is not, 1st impressions were nice, nice foyer, but thats were it stopped. States Aircon, but this is not turned on until the summer, we went in February, and it was 29 degrees, and our room was like a sauna, but we were told to open the sliding doors, we had booked for 3 nights, and left after 1 night, (don't use the toilet brush) disgusting, and it put me off my breakfast. Also had to pay to use the swimming pool, and our evening meal, I had a burger which was raw, and my wife had a pizza, and that was also raw
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Date of stay: February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Wanderer13567151582, Responsable relations clients at Atlas Medina & Spa
Responded 23 Feb 2020
Hello, Thank you for taking the time to tell us about your experience after your stay at the Atlas Medina & Spa Marrakech. We regret that the service did not meet your expectations. Your opinion is very important to us, it fills us with energy so that we can always improve. We have taken note of all your comments, which will of course be shared with all of our teams to improve our services and benefits and serve you better in order to regain your confidence. Very cordially,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Ted wrote a review Feb 2020
7 contributions3 helpful votes
Booked this hotel as it stated as a 5 star, but a 5 star it is not, more like a 2 star. 1st impressions were nice, nice foyer, but thats were it stopped. We checked in at 4pm, and our room was not ready, so had to wait 30mins, but check in states 3pm. Also states Aircon, but this is not turned on until the summer, we went in Febuary, and it was 29 degrees, and our room was like a sauna, but we were told to open the sliding doors, we had booked for 3 nights, and left after 1 night. I was physicaly sick, after using the toilet brush, as more poo came out off that, that was in my body, disgusting, and it put me off my breakfast. Also had to pay to use the swimming pool, and our evening meal, I had a burger which was raw, and my wife had a pizza, and that was also raw
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Date of stay: February 2020
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Wanderer13567151582, Responsable relations clients at Atlas Medina & Spa
Responded 23 Feb 2020
Hello, Thank you for taking the time to tell us about your experience after your stay at the Atlas Medina & Spa Marrakech. We regret that the service did not meet your expectations. Your opinion is very important to us, it fills us with energy so that we can always improve. We have taken note of all your comments, which will of course be shared with all of our teams to improve our services and benefits and serve you better in order to regain your confidence. Very cordially,
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jalalfromorocco wrote a review Feb 2020
Casablanca, Morocco19 contributions18 helpful votes
A lovely hotel in the heart of Marrakech close to all the monuments, well designed with a nice swimming pool and restaurants. The rooms are well furnished and équipes. The service and the staff are perfect. And also a delicious and variated breakfast
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Date of stay: February 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Wanderer13567151582, Directeur général at Atlas Medina & Spa
Responded 11 Feb 2020
Dear mr JAEANNOUNI We would like to thank you very much for having chosen the Atlas Medina & Spa and for having been kind enough to share your opinion on the Tripadvisor website. We shared your comment with our staff. Rest assured that she was very touched by your compliment. We are also delighted to know that the restaurant perfectly meets your expectations! All the Ambassadors of Atlas Medina & Spa and I hope that we will have the pleasure of welcoming you again very soon. Greetings,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Peter wrote a review Feb 2020
3 contributions4 helpful votes
Amzing hotel,nice staff . I really enjoyed my vocation. I would like to thank houda from the reception . She was so kind and helpful The food was amzing we really enjoy it .thank u atlas medina 🤗😘😘😘❤❤❤
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Date of stay: February 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Wanderer13567151582, Directeur général at Atlas Medina & Spa
Responded 2 Feb 2020
We would like to thank you very much for having chosen HOTEL ATLAS MEDINA & SPA and for having been kind enough to share your opinion on the Tripadvisor website. We shared your comment with Madame Houda. Rest assured that she was very touched by your compliment. All the Ambassadors of the ATLAS MEDINA & SPA hotel and I hope that we will have the pleasure of welcoming you again very soon. Greetings,
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Not the right property for you?
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ALSO KNOWN AS
atlas medina and spa, atlas medina hotel marrakech, medina spa marrakech, atlas medina marrakech
LOCATION
MoroccoMarrakech-SafiMarrakech
NUMBER OF ROOMS
237
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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ATLAS MEDINA & SPA: See 515 Hotel Reviews and 1,149 Photos (Marrakech, Morocco) - Tripadvisor

Frequently Asked Questions about Atlas Medina & Spa
Which popular attractions are close to Atlas Medina & Spa?
Nearby attractions include Meydene (0.4 km), Bowling Marrakech (0.5 km), and Hivernage (0.1 km).
What are some of the property amenities at Atlas Medina & Spa?
Some of the more popular amenities offered include a swimup bar, a pool, and an on-site restaurant.
What food & drink options are available at Atlas Medina & Spa?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Atlas Medina & Spa?
Yes, secured parking and street parking are available to guests.
What are some restaurants close to Atlas Medina & Spa?
Conveniently located restaurants include Le 6, Americana Brunch & Cake, and Toro Toro.
Are there opportunities to exercise at Atlas Medina & Spa?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Atlas Medina & Spa have airport transportation?
Yes, Atlas Medina & Spa offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Atlas Medina & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does Atlas Medina & Spa offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Atlas Medina & Spa?
The staff speaks multiple languages, including English, Spanish, French, and Arabic.