...as others have commented, this benefit was seriously marred by poor maintenance standards. Similarly with the common areas; appealing at first but poor maintenance and cleanliness standards quickly become apparent on closer inspection. We also stayed in their sister hotel in Fez and I seem to recall similar issues there. It would seem that there is a poor maintenance culture... More

Beautiful hotel. The reception staff was pretty dry but efficient. The dinner waiter was straight up rude and the dinner buffet was highly disappointing. Dried up chicken and fish and some salads. Very blah. Breakfast was a little better but nothing special either. The room was very comfortable and clean. It had a little balcony which sadly faced the construction... More

You have to deduct one star compared with American/European standards. Then further for other deficiencies. In our case the wifi only works in the lobby and barely even then. The beds are hard and the sheets are not fitted so the come undone. Same with the duvet. The Bathroom is all good with bidet and nice assortment of amenities. The... More

The hotel is close to airport and Medina and new town centre. It looks wonderful and 5*, it is big and spacious with big,luxurious rooms and bathrooms. The moment we arrived they treated us great. We went for our honeymoon and they gave us twin room, but quickly replaced it with one with enormous double bed with poolview. Breakfast was... More

Our first impression was that of a complete building site and to add to it our bedroom was facing the complete demolition of the hotel opposite. The room was grubby and although our bed had been made it looked as though someone had had a lie down on it. We requested another room and were placed around corner with a... More

Stayed here for 2 nights while on a tour. At first glance this hotel ticks all the boxes but on closer inspection it seems the owner does not realise a hotel needs renovation after 10 years in operation. It is quite tired in many areas, particularly the rooms and public areas. The first room I was given was a joke... More

Five Star hotels in Africa often appears as one or two stars lower than what one would expect in Europe or the United States. But Atlas Medina SPA takes the back of the charm. For real! This was the first time I stayed at the Atlas Median Spa But I like to live there again. Nice experience! I was meet... More

I stayed here twice during my recent trip to Marrakech. It was the perfect distance from the medina, and walking distance from the train and supra tours bus station, where you can catch buses to Agadir and Essoaria. All the staff were incredibly pleasant and were there to help around the clock. The pool is lovely and quiet and has... More

I was placed here by a BMW motorcycle meeting and a following tour. My first impression of my room was ok, comfortable with a balcony. Good amenities and clean enough. I had a problem with my luggage from Royal Air Maroc, and the staff was very helpful in tracking this problem. I went to the bar and met some friendly... More