I cannot fault this hotel in anyway from the doormen, porters reception staff, waitrons and managers who gave excellent service. A lady called Amina in the business office was particularly gracious, friendly and helpful. The Food Manger called Tyrone was simply put, the very best. I liked the way he and the Chef were in the dining room throughout the... More

I have stayed several times at this hotel over the years and have never been disappointed. The same high standard has been maintained since day one, a rare thing in this industry. The service is friendly and the food always good. Management presence is noticeable and they take the time to interact with their guests. Front desk is helpful too... More

The high standards have been maintained since my last visit. Very good food at the restaurant and an inclusive breakfast that is as good as any top class hotel. I stayed, firstly two nights to acclimatise to the African heat and humidity and two nights on my return to Dar from Pemba - were a very welcome luxury. The hotel... More

After a long flight from Uk with changes at Nairobi we were pretty exhausted arriving in Dar Ea Salaam on route to our safari holiday. The staff could not have been more helpful, especially Mercy.They knew who we were on arrival which is always nice when you are tired. ps the taxi drive from the airport was pretty epic. Rooms... More

A week at this hotel for business was pleasant. The room was well proportioned and equipped with modern walk in shower and decent air conditioning a must in the humidity. The cleaners were diligent and thorough. The breakfast was excellent with attentive service and a good range. I had one meal at the hotel restaurant which is South African inspired... More

Have stayed here twice now and both times we experienced very helpful customer service - by email before arrival and during our whole stay. The doormen gave good recommendations, the restaurant served great food, and gift shop staff were friendly. We enjoyed the adjoining botanical gardens and also used the exercise room. The arranged airport transfer was efficient, comfortable, and... More

We just stayed here for an afternoon and evening while waiting for a midnight flight out. Had to cough up for a whole night's stay even though we checked out by 10pm, but this was better than hanging around at the airport for 9 hours. It allowed us to relax and freshen up in comfortable and safe surroundings. We also... More

Have amazing staff, rooms are simple in a cosy way, it's quiet and peaceful despite it being in town. i loved their cookies, had to compete with my boyfriend for them everyday. lovely bar and lounge downstairs, just wish their room-service menu's had more variety, being there for two weeks made us feel like we've had everything on their menu.... More

Great breakfast service especially for travelers returning to South Africa on 6 am flight very impressed to have full service at 4 am. Well done on a great feature. Chef has improved menu considerably since visit. Water on arrival helps especially after long delay at immigration at airport. Location very close to CBD and botanical gardens. Taxi close to take... More