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All 17 Windhoek hotels

Hotel Heinitzburg

4.5 of 5
22 Heinitzburg Street, Windhoek, Namibia
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Hotel Heinitzburg
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Ranked #3 of 17 hotels in Windhoek
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102 reviews from our community

    Trip type
Traveller rating
    38
    40
    13
    9
    2
Date Rating
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 16 June 2013 NEW via mobile

I have taken clients to the hotel for dinner on two occasions. The consistency of their service, great quality of their food is something to write home about. I would suggest they widen the variety of the menu though, especially seafood. Other than you can't falter the overall dining experience. Well done to management and the team

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See 6 more reviews by Lagos I for Windhoek
Dusseldorf, Germany
1 review
3 of 5 stars Reviewed 8 June 2013

This should be rated a 3 star and no more. Vasltly overpriced for what you get. Management, particularly Tibor, arrogant and unresponsive. Not at all guest orientated. Agree with comment of Wolfgang. Wifi didnt work in my room. Apparently it works in some rooms but not others, so beware! Swimming pool tiny. In short, pretentious management, which spills over into... More

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Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 7 April 2013 via mobile

Hotel: clean and proper ; Restaurant : Dinner & breakfast very Good ; Rates : rather on High resp. Very High side ; Services At times a Bit snippy and very Slow ; Mgmt : arrogant ...and Not guest orientated. Early Arrivals n o t. Considered Even if notified beforehand Summerizing: it definitely does Not match with Apparant Luxory Standards... More

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Giv'atayim, Israel
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 21 February 2013

a wonderful Castle located in a superb place in Windhoek. It's the best hotel in Namibia, for sure, not crowded, high quality and good atmosphere, wonderful staff and service, and on top of all that and the amazing building, the restaurant is unique with a wonderful chef and a wide selections of wines from the wine cellar.

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Zurich, Switzerland
Top Contributor
135 reviews 135 reviews
83 hotel reviews
Reviews in 81 cities Reviews in 81 cities
144 helpful votes 144 helpful votes
4 of 5 stars Reviewed 31 December 2012

Relais & Chateaux (R&C) have a large scale of hotels belonging to their chain, some are more Relais (simple hotels), some more Chateaux (luxury hotels) – and the Heinitzburg is more a Relais. This just as a first remark, as you need to know what to expect! In other words, a charming place but do not expect 5-star luxury in... More

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Zurich, Switzerland
Senior Contributor
41 reviews 41 reviews
10 hotel reviews
Reviews in 15 cities Reviews in 15 cities
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed 26 December 2012

The manager or the Hotel owner are never there, the staff is friendly, friendlyness is good but good service should come first. Food is good,the service is bad. It is not a luxury hotel, the rooms safe is tiny, beware of flood when having a shower, most probably the architect only uses a bath-tube in his lifetime. The decor is... More

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San Francisco, California
Senior Contributor
30 reviews 30 reviews
16 hotel reviews
Reviews in 18 cities Reviews in 18 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 17 November 2012

This is a very nice hotel set on a hill overlooking Windhoek. Our room was large, clean and comfortable. It is relatively convienent for a long-ish walk into downtown. The restaurant is nicely situated for an evening of al fresco dining. Service was good if not great. If you are expecting Relais et Chateaux service and amenities that you would... More

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switzerland
Top Contributor
72 reviews 72 reviews
35 hotel reviews
Reviews in 41 cities Reviews in 41 cities
88 helpful votes 88 helpful votes
4 of 5 stars Reviewed 19 October 2012

Ah ! the Relais et Chateaux chain of hotels tends to get hotel owners that belong to the group go a bit gaga. Rooms are nice, comfortable, well decorated and the view, as well as the food, are really good. But we are in Namibia, not in some castle along the Rhine Valley or in an estate on the Cote... More

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Harare
Senior Contributor
35 reviews 35 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 10 October 2012

We went to this place 3 times recently and each time it has been a pleasure. The cakes are fantastic and the views from the open air terrace are incredible. The staff are friendly, efficient and helpful. We also went there for our son's birthday. He wore a "knight's costume" and the manager was friendly enough to escort him to... More

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See 10 more reviews by gitane_in_zim for Windhoek
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 19 September 2012

This is a charming hotel. The rooms are well furnished, clean and well equipped. It's position perched overlooking the city makes it a great place for a sundowners on the terrace. The restaurant, Leo's, has an excellent chef but unfortunately one or two of the staff let the whole experience down. We arrived for our dinner to be greeted rather... More

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Additional Information about Hotel Heinitzburg

Also Known As:
Heinitzburg Hotel Windhoek
Address: 22 Heinitzburg Street, Windhoek, Namibia
Region: Namibia > Khomas Region > Windhoek
Amenities:
Bar/Lounge Free High-Speed Internet Free Parking Restaurant Room Service Swimming Pool
Hotel Style:
#2 Family Hotels in Windhoek
#2 Luxury Hotels in Windhoek
Price range (per night): S$270 - 398
Hotel Class:4.5 star (4.5*)
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