The other reviewers have done an excellent job of spelling out the great attributes of the hotel and staff. I will just add a couple of points for those not familiar with Khartoum.
OFAC sanctions are in effect and so cash payment must be made. Choose from a smorgasbord of regional and mainstream currencies. Alternatively, if you are working with...
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great food selection, xtra friendly staff, clean room , and the best GYM and pool in the area, a remarkable thing is managemnt crew available every where in the hotel and always ready to assist with a smile .
Reviewed 5 March 2011
This is my third stay at this Hotel and Im planning to stay in tha hotel every weekend because of my business nature. Their food selection is good, the breakfast buffiet is excellent, the staff are very friendly, the location is ideal and near the airport, the Gym is big and has the latest equipments. I would highly recommend it.
Dear Mr. BoHashem,
Thank you very much for posting your review on TripAdvisor. Your detailed feedback of the hotel and its services is very helpful for the Al Salam Rotana family. Through your comments we understand more the expectations of our valued guests to further improve our facilities and services.
Indeed it was a great pleasure to have you Mr....
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Very nice 5 stars hotel, Management, staff and food are wonderful.. helpful location.
Dear Mr. Ahmed A,
Thank you for taking your time to write your comments on Tripadvisor it was indeed our pleasure to have you as our guest and delighted to hear that you enjoyed your recent stay with us.
We look forward to welcoming you again and assure you of our best attention and services at all times.
Best regards,...
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Great rooms with fantastic aircon- a must in Khartoum. Nice clean well service rooms. Very good food. Would be happy to recommend to anyone
Dear Mr. GastroNinja,
Thank you very much for sharing your very positive comments about your recent experience at the Al Salam Rotana Khartoum.
Mr. GastroNinja it is indeed delightful to hear that you have been very pleased with the facilities and services of our hotel.
Once again, thank you for your continued patronage and wishing you more ‘treasured times’ spent...
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The staff are super friendly, the rooms are top-notch and the property is first-rate, especially given the many meager options in the city. At the Rotana, you'll find a very nice breakfast buffet, well-maintained common space, comfy lobby furniture, a big pool, and a well-equipped gym. The only complaints I have is having to pay for the Internet and the...
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Dear Mr. Cycman,
Thank you for your generous words. It is our goal to maintain the highest standards of service to all our guests and we are delighted to know that you had a pleasant stay and enjoyed the facilities of the hotel.
Your comments will be shared with all concerned departments and we hope to see you again very...
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Spent 4 night with my wife in a business trip
Hotel location was good for Khartoum city a few mints drive from the airport
Check in was fast and efficient with a big smile, which is the case for all Hotel staff and Sudani people
Hotel atmosphere was also great with a nice landscape near the pool
Room was a...
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Dear Mr. Aboaziz,
First of all, let me thank you for sharing your recent experience in Al Salam Rotana Khartoum through this online review here on Tripadvisor.
We highly appreciate your thorough and detailed feedback and would like to apologize for the series of difficulties that you have encountered during your stay. Please be assured that all your concerns have...
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very clean and staff are most courtius will go out of the way to make you feel happy and comfortable well spread property and artfully built, excellent choice for both official and pleasure stay well spread confrence room with stae of the art equipment
Dear Mr. Arvind_sippy,
I would like to take this opportunity to thank you very much for taking the time to write your comments on Tripadvisor after your recent stay with us.
Indeed it was a great pleasure to have you as our guest and thank you for your generous comments. We look forward to welcoming you again and assure you...
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The staff were friendly and welcoming. The breakfast buffet was excellent with a good selection for both adults and children. There was a great selection of freshly baked bread and fruit. The rooms were clean and well-maintained. The internet connection was excellent (skype quality). There were a good selection of TV channels in the room.
My only complaint was the...
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Dear Mr. James_ex,
Thank you for posting your comments on Tripadvisor and giving us the opportunity to clarify the concerns you have experienced.
Please be informed that timing and gender separation of swimming pool schedule has been implemented by the Sudan government to all hotels & fitness club here in Khartoum due to Islamic laws.
Once again, thank you for...
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The hotel is excellent in all its aspects. Probably the restaurant choice could be improved because all day of all weeks you have the same buffet choice. It's not a problem if you stay few days but a little bit annoying if you stay some weeks. Anyway it's by far the best hotel in Khartoum so i stronly suggest to...
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Dear Mr. Caludio C,
Thank you for your comments on Al Salam Rotana Khartoum and we are glad to hear that you enjoyed your recent stay with us.
Please be informed that we have the following theme nights every: Sunday – Arabian Delight, Monday – Mana Mia / Italian Night, Tuesday – Latino Night, Wednesday – Seafood Night, Thursday- Far...
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