I've stayed better places for the price. The service on the food side of things was a nightmare. Room service didn't arrive one night (forgot my room number) and getting coffee in the morning before an early take-off was nearly impossible...but worst was the bout of food poisoning (the hamburger, I suspect).

The quality and comfort of the Protea Hotel is great. The rooms are spacious and clean. The restaurant menu is extensive and the breakfast catering for almost every fancy. On each of my last visits to Kampala I have requested to stay in the Protea Hotel and can't see a reason to change in future.

Fantastic business stay at Protea Kampala. The service , the rooms and the staff were excellent. The food at the restaurant is also high quality. It is a smaller property than the main hotels in the city, and it has great location.

We stayed here in March. Mywife and I were taking a short break in Uganda and we travelled about a fair bit. We booked the Protea because my husband is there a lot on business and he knows the quality. The room was large and the service was excellent. The food was great too always plenty of choice and all... More

very good extensive menu and well put together. A little pricey but worth every penny by the time you are done.

A high standard hotel ( recommended to me by business contacts) which was a good deal more expensive than other similar hotels in Kampala- breakfast for me was extra!. The buffet was expensive and not particularly good - I only ate there out of necessity. I also had to wait over a month for my credit card to be refunded... More

What a nice boutique hotel - just so different from experiences in Kampala usually. Hospitality and service were first class, food and accommodation were also top class. We really enjoyed our 2-night stay. My first stop when visiting Kampala will remain the Protea Kampala Hotel.

Having read many of the negative reviews on here, I was rather apprehensive about my stay at this hotel, however, I was pleasantly surprised by my excellent experience. I was warmly greeted by reception and acknowledged as a Prokard member on arrival. Check-in was efficient and friendly. My room was comfortable and clean. The internet was free and worked well,... More

I stayed at the Protea for almost 2 weeks and was very pleasantly surprised after reading some of the reviews. I did not encounter one unfriendly person during my entire stay - desk staff, housekeeping, restaurant staff were all so nice. The room was clean and comfortable with nice sized tv and good air conditioning. As others have posted, the... More