Rooms are really comfortable and have everything a normal person would need. The meals are great and most staff try very hard to provide for your needs.

I completely enjoyed my stay at Kampala Serena Hotel. Everything exceeded my expectations. The Deluxe rooms are spacious, well furnished and equipped with every gadget one would ever need. Internet access was great. It was my first time to experience a restaurant (Lakes Restaurant) that offers buffet meals 24/7. I am particular about what I eat. However with so much... More

My colleagues and I had an extended stay at the Kampala Serena for business travel.  When we first arrived in Kampala, several locals and expats mentioned that the Serena was considered the nicest hotel in all of Kampala and possibly all of Uganda. In our experience, the Serena lived up to this reputation and after visiting other local hotels for... More

Best in Uganda. Gym spa and pool are great. Bar on the ground floor fantastic.

I loved my stay here. Lovely hotel, very friendly staff. Absolutely the best in Uganda. In fact, I have stayed at 3 Serena hotels and have loved all 3 - but this one is the best so far. So relaxing - you forget you are in the middle of Kampala. Its not cheap, but I wouldn't stay anywhere else in... More

It's very hard to think of anything to add to other traveller reviews. The hotel is an oasis in the middle tf a frantic city. Wonderful facilities, wonderful service, great restaurants, calm and peaceful. Perfect. Don't hesitate if you get the chance!

The Serena Kampala has pretty much everything one could wish for in a five star hotel anywhere in the world. Staff are efficient (although not quite as warm as the staff in other locations around the country), and amenities are of a high quality. It would be the perfect place to start or end a trip. Beware of rush hour... More

This hotel was incredible. From the moment of being picked up at the airport until the time we left the service was incredible. The drive from the airport to the hotel is quite long, but you have the opportunity to see a lot along the way. When I arrived at the hotel I was in awe of the beautiful emense... More

I absolutely love this hotel. It may even been my favorite hotel ever! The rooms offer every amenity--including fruit bowls and fresh flowers. The staff are friendly--from the doorman to reception to restaurant staff. The gym is terrific (although you do have to walk thru the main lobby to reach it--not one of my favorite treks), and the spa treatments... More