I stayed here for 2 nights, the service you receive is excellent, the staff just can't do enough for you and the food is also excellent. I don't know what the wireless was like because i never used it but it is not free, it is 6 dollars for 1 hour and 12 dollars for one day, i was a... More

One star because the air conditioning worked. The staff in general were very pleasant and every time you walked past one you were greeted by a hello. I woke up on my second morning having been bitten by something in the bed. I pulled back the sheets to find I had shared the bed with somebody's toenails and pubic hair.... More

Big, lots of rooms, lifts or elevators, long hallways...typical "hotelish climate". Rooms and bedding are clean. Lovely, big, outdoor swimming pool. I guest the best thing about this hotel is that it's close to the center of Lusaka. Just a normal, typical city hotel.

This is a good friendly hotel where the staff get to know you very quickly, they are helpful and respond to needs. The hotel is well positioned, has good places to eat, bars, restaurant and poolside eating. The pool and the gardens are attractive and well kept. A very good hotel in the middle so sub Saharan Africa. We will... More

Everything would probably be the same and standard service for all intercon hotels but this location's wifi is really, really bad. It keeps on disconnecting and you have to reconnect everytime. I also find it weird to see the fridge was sealed. When I asked why it was sealed the staff just mentioned I could open it if i want!... More

Staying in Lusaka at least 8 weeks each year, my only complaint has been the terrible Internet service. A new GM came on earlier this year and seems to have created a solution to the problem. Internet service this trip has been spot on. The always friendly, courteous staff (in their new uniforms) are even more delightful than before. I... More

My first visit to Lusaka. Transport from the airport was fantastic. The driver had ice cold water for us in a cooler. Reception staff were excellent and our check in proceeded very smoothly. Although the hotel is a few years old, the room were modern, neat and very clean. All the facilities in-room worked well. We only made use of... More

The Intercontinental brand has been based in Lusaka for many years. It is centrally located, well appointed, clean and certainly have the friendliest staff! I stayed here for quite a few days en really enjoyed it. Staff went out of their way to help and make me as comfortable as possible. Taxis (blue cabs) are available right outside the hotel... More

It is a pity that this Intercon, with most of the amenities of a five star hotel, cannot be recommended to any Internet user. After checking in past midnight, I confirmed with the reception that all rooms had connectivity. “Yes” was their diplomatic lie. After protesting that there was no connectivity it 717, I was moved to 738, which had... More