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All 392 Taipei hotels

Sheraton Grande Taipei Hotel

4.5 of 5
No.12 Zhongxiao East Road, Section 1, Taipei 100, Taiwan
Hotel amenities
Sheraton Grande Taipei Hotel
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Ranked #31 of 392 hotels in Taipei
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555 reviews from our community

Traveller rating
    229
    268
    46
    8
    4
See reviews for
Families
101
 
Couples
96
 
Solo
53
 
Business
199
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 9 June 2013 via mobile

On the plus side the rooms are well organized and have new features and design. The executive lounge is well equipped, modern and has great food. Negatives - fresh air in the rooms is hard to come by... stuffy is an understatement. I found it difficult to get comfortable. I also found the gym brutally small and extremely poor air... More

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SheratonGrandeTaipei, Manager at Sheraton Grande Taipei Hotel, responded to this review
13 June 2013

Dear Buddy1625, Thank you for taking the time to review our hotel. It is regrettable that your stay did not meet your expectations. The main purpose of online reviews is to highlight areas of improvement so that we can make proper adjustments in our services and facilities in the future. Your feedback regarding the air quality in the guest room... More

Northampton, United Kingdom
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 7 June 2013

Great hotel, modern, fresh and immaculately clean. The rooms are spacious and have decent in room internet (cable and wifi). Each room has its own wifi hotspot. The breakfast buffet was huge and pretty much every cuisine is catered for and its all fresh and inviting. The staff and facilities are excellent and the out front staff are very efficient... More

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SheratonGrandeTaipei, Manager at Sheraton Grande Taipei Hotel, responded to this review
13 June 2013

Dear Richark2409, Thank you for the kind comments. At Sheraton Grande Taipei, we strive to make your stay an enjoyable one by providing the best services and facilities. Whether you are here for business or leisure, our associates will assist you with your every need! Regarding the guest room wifi hotspot, starting from Jan. 1, 2013, free wifi is available... More

Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
4 of 5 stars Reviewed 3 June 2013 via mobile

Usually stay here once or twice per year. Good service good breakfast descent speed on Internet. The burgers in the lobby bar has saved me several times. When been we partners and eat ''funny food'' The pizzas down in the basement are aslo. Pillows in bed is one off the best I ever had. Still planning how to steal and... More

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SheratonGrandeTaipei, Manager at Sheraton Grande Taipei Hotel, responded to this review
5 June 2013

Dear lunitic, Thank you for your loyalty to Sheraton Grande Taipei and for writing a review about your stay. It is always a joy to hear that our guests enjoyed themselves during their stay here! Thank you for the compliment about the pillow. If you would like to purchase a couple home, it can be arranged especially for you! Please... More

San Jose, California
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 30 May 2013

We stayed at this hotel in December 2012. I'm a little bit of a hotel snob so I wasn't expecting much but it met my expectations. The hotel room was actually larger then expected because we got a corner suite. We didn't eat here as there are so many great places to eat in Taiwan, but the buffet looked like... More

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SheratonGrandeTaipei, Manager at Sheraton Grande Taipei Hotel, responded to this review
3 June 2013

Dear Siyuan L, Thank you for taking time to review our hotel. Sheraton Grande Taipei has witnessed over 30 years of history. It is the first five star hotel in Taipei and we have made our best efforts to update and maintain our facilities over the years. Your comments are most appreciated and we will share it with our management... More

Mount Albert
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 29 May 2013

This hotel is very busy as it is close to the train station. Really like the hotel staff, the conceirge guys were very efficeint with helping us get in and out of taxi with our 3 kids! Breakfast time is very busy as sometimes have to wait for a table.

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SheratonGrandeTaipei, Manager at Sheraton Grande Taipei Hotel, responded to this review
3 June 2013

Dear Linda W, Thank you for sharing your experience with us. We are delighted to hear that you enjoyed your stay here and that our associates were helpful in assisting with taxi arrangements. December is a very busy time for us, and we appreciate your patience with seating at the breakfast buffet. Your comments will be shared with our management... More

Melbourne
Contributor
20 reviews 20 reviews
16 hotel reviews
Reviews in 17 cities Reviews in 17 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 19 May 2013

This is a big hotel with good size rooms. The concierge was excellent and patiently booked a number of restaurants, massages etc for us. The metro system in Taipei is excellent and there is a metro station right next to the hotel. The breakfast buffet is amazing with a huge variety of delicious choices including traditional western and traditional Chinese... More

Was this review helpful? Yes 1
SheratonGrandeTaipei, Manager at Sheraton Grande Taipei Hotel, responded to this review
23 May 2013

Dear Gisabel69, Thank you for taking the time to review our hotel. We are thrilled to hear that you had a great time here and that our associates were able to be of assistance to you. It is our mission to make our guests feel at ease when they travel abroad. Therefore, we do our best to not only fulfill,... More

San Francisco
Top Contributor
82 reviews 82 reviews
70 hotel reviews
Reviews in 41 cities Reviews in 41 cities
166 helpful votes 166 helpful votes
4 of 5 stars Reviewed 13 May 2013

I normally stay at "boutique" business hotels when visiting Taipei but since Sheraton Taipei has recently gone through major renovation, I decided to check out the facility this time. Location wise, it is not the best spot in town as there are not too many shops and restaurants around the hotel (this is considered a "government" zone as so many... More

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See 2 more reviews by SanFranExplorer for Taipei
SheratonGrandeTaipei, Manager at Sheraton Grande Taipei Hotel, responded to this review
19 May 2013

Dear SanFranExplorer, Thank you for devoting your time to share your experience staying at Sheraton Grande Taipei. The extensive review gives us invaluable insight on how we can better enhance our services and facilities to make our hotel more accommodating to anyone who stays here. Regarding your experience of paying extra for breakfast, we do have special packages that includes... More

Hong Kong, China
Contributor
14 reviews 14 reviews
14 hotel reviews
Reviews in 10 cities Reviews in 10 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 12 May 2013

the location is excellent, just 10 mins walk away from the train stations and couple of convenience store nearby. the room is clean the wifi signal is good the service is good. the price is quite expensive though.

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SheratonGrandeTaipei, Manager at Sheraton Grande Taipei Hotel, responded to this review
13 May 2013

Dear Cynthia1003, Thank you for taking the time to review our hotel. We are pleased to hear that you had a pleasant stay here. Should you travel to Taipei again, please feel free to take advantage of our special rates in the Special Offers page available on our branded website! New offers, including discounted rates, free upgrade, additional services and... More

Atlanta, Georgia
Top Contributor
112 reviews 112 reviews
71 hotel reviews
Reviews in 68 cities Reviews in 68 cities
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 11 May 2013

The Sheraton Grande Taipei is neither the newest nor the most modern of the western brands in Taipei, but still it is of high quality and provides good value for the price. I've stayed here a couple of times and have been consistently pleased with both service and room quality. This property is located near Taipei's main rail station, and... More

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SheratonGrandeTaipei, Manager at Sheraton Grande Taipei Hotel, responded to this review
13 May 2013

Dear AtlantaRes, Thank you for posting your feedback from your visit with us. We thank you for your loyalty and every piece of comment is invaluable to us as we continue to improve our services and facilities to provide an enhanced experience for all our guests. Due to the growing demand of fitness and recreation space, the fitness center will... More

London, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 7 May 2013

I stayed at the hotel for 3 nights from 15th April till 17th April. Hotel staff was friendly, If you want to enjoy city holiday then you should choose this hotel as everything is within minutes drive on taxi. Places like Taipei 101 are about 15 minutes. High speed train is almost walking distance from there. Location is absolutely fantastic.... More

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SheratonGrandeTaipei, Manager at Sheraton Grande Taipei Hotel, responded to this review
9 May 2013

Dear ZeeB_13, Thank you for your kind review and welcome to Sheraton Grande Taipei! We are pleased to hear that you find our location convenient and our services satisfactory. We are located at the heart of the city and whether you want to experience the vibrant night life, night markets, shopping malls, or should you be interested in sight seeing,... More

 
 
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4.5 of 5 stars 226 Reviews
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Hotel Summarization (Beta)

What travellers say

  • Very good(17)
  • Buffet breakfast(10)
  • Subways stations(10)
  • Business trip(8)
  • Very nice(8)
  • Free internet(7)
  • Front desk staff(5)
  • Friendly and helpful(4)
  • Excellent service(4)
  • Shopping mall(4)

Additional Information about Sheraton Grande Taipei Hotel

Address: No.12 Zhongxiao East Road, Section 1, Taipei 100, Taiwan
Region: Taiwan > Taipei
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Free Parking Children Activities Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#14 Luxury Hotels in Taipei
#15 Business Hotels in Taipei
#29 Family Hotels in Taipei
Price range (per night): S$285 - 499
Hotel Class:4.5 star (4.5*)
Official Description (provided by the hotel):
The 688 luxuriously appointed rooms and suites offer guests a wide selection of room types. The Executive Floors offer executive travelers all the services and facilities they require. In addition, they have to their own Executive Lounge. For our Starwood Preferred Guests, we offer three exclusive floors. All rooms feature high-speed internet access and in-room safe. Butler service is provided for Director Rooms and above as well as all Executive Floor rooms.. ... more   less 
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Also Known As:
Sheraton Taipei
Taipei Sheraton

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Sheraton Grande Taipei Hotel
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