stay in the EI?(execute room) which got a japanese style side living room, very spacious, all the room amenities including bathrobes, slippers, toothbushes sets, shaving sets are supplied. Love the in-room spa area with flows of white milky mineral spa water. Hotel guest can also enjoy outdoor spa pools, there are at least 7. I witnesses them dry up the... More

I have been coming to this resort for the past 15 years and it is still remain one of the best hot spring resorts around Beitou even though there is now many newer or larger resorts/ hotels nearby. The resort did added a new building to expand it's room capacity and it is located right next door to the original... More

Suggested to take shuttle bus from Beitou station, not from New Beitou station. Even at Beitou, there were many guests waiting. Since the hotel has spring and banquet facilities, some guests were actually going for spring or banquet. The shuttle bus I took at 3 something pm was full, those guests at New Beitou station could not get a seat.... More

The tour said that this hotel has a 5-star class in terms of hot spring, boy, it was totally overrated. When we got there, it was very crowded. We went to the public pools while my parents went to the private pool. When we got to the reception, we were given a basket that contained a face towel, bath towel,... More

Rooms seems so much smaller on their site, it was actually so much bigger, wider, but with nothing much. Kings size bed was well slept in (spent.) Foam mattress, maybe it wasn't intended to be, but certainly felt that way. Hard pillows were too hard, and the soft ones will sink down all the way to the bed.. zero support.... More

Stayed at the hotel for 3 nights booked over the internet. Check in was fairly quick but not with the warmest reception. The service was quite perfunctory. The lift was up a short flight of steps and be prepared to lug your own luggage around. There are 2 lifts but they do not both stop on all the floors so... More

We didn't booked a room at Spring City, instead we stayed in Taipei ans made our way down to Xin Bei Tou for the hotsprings. Didn't have anything places in mind, so we basically looked at the signs and go with our gut. Spring City Resort was indeed a long long walk up. Luckily, it didn't disappoint us after our... More

We visited Spring City for a two hour stay during the holidays. The room cost NT$3000 for a small bedroom with a TV and adjoining private hot spa baths. There are two tubs, one with sulfuric water and other with a "milk bath" that pumps "oxygen-rich ions" into the water, turning it creamy white. While the baths met expectations, a... More

We feel disappointed at Spring City Resort's customer service and room management, given the good reputation praised bt the media. We arrived at 2ish but surprised the check-in hours only allowed at 3pm (and check-out next day at 12 pm). Firstly, most of the international standard to check-in should be 2pm. Secondly, the concierge altitude is very unfriendly, inconsiderate, and... More