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All 729 Bangkok hotels

Novotel Bangkok Fenix Silom

4.0 of 5
320 Silom Road | Bangrak, Bangkok, Thailand (Bang Rak)
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79%
Ranked #179 of 729 hotels in Bangkok
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556 reviews from our community

Traveller rating
    153
    282
    84
    31
    6
See reviews for
Families
74
 
Couples
203
 
Solo
98
 
Business
60
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Kuantan, Malaysia
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed 19 June 2013 NEW

My friend and I stayed 3 nights here in June and we are absolutely disappointed. It is supposed to be a 4-star hotel but its services were worse than a budget hotel. There were no shower caps in the room and we had call housekeeping everyday to request for one. Each morning after the room has been cleaned we'll be... More

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A TripAdvisor Member
4 of 5 stars Reviewed 18 June 2013 NEW

Room is very good,clean.The hotel is very near to Silom business road and Chaopraya river,China town,Royal Palace and just few minutes to sky train.And also few meters from entrance and exit of express way.

Review collected in partnership with Accorhotels.com

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NovotelSilom, Manager at Novotel Bangkok Fenix Silom, responded to this review
19 June 2013

Dear TA Member, Thank you for your review and selecting Novotel Bangkok Fenix Silom as your preferred choice of stay whilst in Bangkok. We are encouraged to learn all our hotel facilities & services were in line with your expectations and that all your points of interest were adequately located nearby. Thank you once again for your feedback and we... More

Newcastle, New South Wales, Australia
Senior Contributor
28 reviews 28 reviews
22 hotel reviews
Reviews in 23 cities Reviews in 23 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 17 June 2013 NEW

We spent 9 nights here in April and thoroughly enjoyed our experience. The room, although small was clean and very comfortable. The shower was fantastic- lots of pressure, hot water and space in the shower area. The location of the hotel is great- an easy walk to the train terminal and the boat terminal for the tourist boat. There was... More

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NovotelSilom, Manager at Novotel Bangkok Fenix Silom, responded to this review
19 June 2013

Dear GaryM, Thank you for your review and selecting Novotel Bangkok Fenix Silom as your preferred choice of stay whilst in Bangkok! We are delighted to learn you thouroughly enjoyed your experience at our hotel, and our friendly service in particular K Nu whom dedicated himself in going that extra mile to ensure your stay was all the more fulfilling.... More

Bangkok, Thailand
1 review
4 of 5 stars Reviewed 13 June 2013 NEW

It goodtime for stay this hotel all in good,but one thing i don't like is pillow, it better if they changes. The location is not so great but they have shuttle bus bring you to saladaeng BTS station, and breakfast also great, :)

Review collected in partnership with Accorhotels.com

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NovotelSilom, Manager at Novotel Bangkok Fenix Silom, responded to this review
17 June 2013

Dear Torashi, Thank you for your review and selecting Novotel Bangkok Fenix Silom as your preferred choice of stay whilst in Bangkok. We are truly grateful for your feedback and positive remarks regarding our room & services. I have also raised your concern regarding our pillow options which will indeed be reviewed further, Thank you once again for your feedback... More

Taree, Australia
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 10 June 2013

Rooms were of good size and clean and location very central. Had concierge organise a taxi to go to floating markets but would not disclose cost of market (quite expensive) and along way from town. Taxi driver more interested in getting fuel coupons by taking to souvenir shops than showing sites in which we requested. Wasted a lot of time... More

Review collected in partnership with Accorhotels.com

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NovotelSilom, Manager at Novotel Bangkok Fenix Silom, responded to this review
17 June 2013

Dear Bangkok123, Thank you for your review and selecting Novotel Bangkok Fenix Silom as your preferred choice of stay whilst in Bangkok! We very much appreciate your feedback and are pleased to learn our accomodation and centralised location were in line with your expectations. Kindly be aware we have also acknowledged your concerns regarding your floating market trip. We recommend... More

Hong Kong, China
Contributor
17 reviews 17 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 8 June 2013

Been back to Novotel Bangkok Fenix Silom again for the 2nd time this year, but really was not happy this time. I stayed in room 1711. I got beaten badly by bed bugs, which should not happen in a hotel of such a standard. Also the breakfast is below par. There are so many other options in Bangkok to choose... More

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NovotelSilom, Manager at Novotel Bangkok Fenix Silom, responded to this review
11 June 2013

Dear Frequent Traveller, Thank you for your review and selecting Novotel Bangkok Fenix Silom as your preferred choice of stay once again in Bangkok! Firstly, please accept our sincerest apologies for the inconveniences endured during your visit. Your feedback has certainly come as a surprise due to seldom claims being made of the same nature in past and present circumstances.... More

Perth, Australia
Top Contributor
65 reviews 65 reviews
59 hotel reviews
Reviews in 49 cities Reviews in 49 cities
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed 7 June 2013

Arriving late, I actually had a bit of trouble finding the hotel from the Skytrain - signs in Surasak station tell you to use exit 3, but after that you're on your own. So if you find yourself in this situation, from exit 3you should walk facing the traffic until you reach Surasak Rd, then turn right. When you reach... More

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See 2 more reviews by BVC2 for Bangkok
NovotelSilom, Manager at Novotel Bangkok Fenix Silom, responded to this review
9 June 2013

Dear BVC2, Thank you for your review and selecting Novotel Bangkok Fenix Silom as your preferred choice of stay in Bangkok! We are delighted to learn you appreciated our facilities & services and in particular our friendly staff whom dedicated themselves to ensure your stay was all the more fulfilling. I will be sure to convey your appreciation to the... More

A TripAdvisor Member
5 of 5 stars Reviewed 31 May 2013

Very available anytime. and High efficiency Nice atmosphere. Sweet and smily people. Breakfat is perfect with a lot of choice. Good wine... No constraint... Everything is easy anytime. A mix between the Thai charm and the French touch I will come back!

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes 1
NovotelSilom, Manager at Novotel Bangkok Fenix Silom, responded to this review
5 June 2013

Dear Sir/Madam, Thank you for your review and selecting Novotel Bangkok Fenix Silom as your preferred choice of stay whilst in Bangkok. We are truly thrilled to learn all your expectations were reached and the infusion of french elegance into our warm Thai hospitality was much appreciated. I will certainly be sure to convey your appreciation to the rest of... More

Bangalore, Karnataka, India
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 29 May 2013

Good place..near sky train station and in a very good location... Good breakfast. ..feels a bit like a biz hotel but we as a family had no complaints. Safe choice for a first time traveller.The glass partition of the bathroom may freak you out a bit if you are not staying with your partner but the pull down screen saves... More

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NovotelSilom, Manager at Novotel Bangkok Fenix Silom, responded to this review
5 June 2013

Dear Rengarajan, Thank you for your review and selecting Novotel Bangkok Fenix Silom as your preferred choice of stay whilst in Bangkok It is very gratifying to see such positive remarks regarding your stay and our location & services lived up to your expectations, I will be sure to extend your appreciative comments to the rest of our team, Thank... More

Bandung, Jawa Timur, Indonesia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 28 May 2013 via mobile

It is your average 4 stars hotel with the lack of bathtub in the shower. Sleep was convenient, the bed and linen were alright. I found it quite lack in aminities as they dont provide sandals and toothbrush. I requested a toothbrush to the room service in the end and give her tip about 60baht (I dont know the custom... More

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NovotelSilom, Manager at Novotel Bangkok Fenix Silom, responded to this review
5 June 2013

Dear Maria, Thank you for your review and selecting Novotel Bangkok Fenix Silom as your preferred choice of stay whilst in Bangkok We very much appreciate your candid feedback and of course constructive remarks. To enlighten you further our bathroom amenities can vary according to your assigned room type, however should they be a specific item you require we do... More

 
 
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Hotel Summarization (Beta)

What travellers say

  • Very good(18)
  • Buffet breakfast(8)
  • Swimming pool(4)
  • Executive room(3)

Additional Information about Novotel Bangkok Fenix Silom

Address: 320 Silom Road | Bangrak, Bangkok, Thailand
Region: Thailand > Bangkok > Bang Rak
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#113 Business Hotels in Bangkok
#132 Luxury Hotels in Bangkok
#160 Family Hotels in Bangkok
Price range (per night): S$75 - 124
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Novotel Bangkok Fenix Silom is part of the Novotel chain of Hotels. This international four star hotel is located in one of the most vibrant areas of Bangkok. Positioned in an ideal location for both leisure and business travelers, the hotel is only a stone’s throw from the vibrant commercial, shopping, jewelry and entertainment area of Silom, Bangkok’s exciting downtown district. ... more   less 
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Also Known As:
Novotel Bangkok Fenix Silom Hotel Bangkok
Novotel Bangkok Fenix Silom Hotel

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