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Novotel Bangkok Ploenchit Sukhumvit

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Traveller (2846)
Room & Suite (1098)
Videos (1)
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About

#202 of 1,219 hotels in Bangkok
Location
Cleanliness
Service
Value
Travellers' Choice
Novotel Bangkok Ploenchit Sukhumvit, a contemporary hotel ideally situated in the Bangkok downtown area, is easily accessible by major roads and located next to Ploenchit BTS sky train station, major embassies, business district, famous shopping areas and the major attractions of sophisticated Sukhumvit road. The hotel features 370 stylish rooms, versatile meeting rooms, an all-day dining restaurant "The Square", a chic lobby bar “Dee Lounge”, a fitness centre and an outdoor pool.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Entertainment staff
Evening entertainment
Kids stay free
Car park
Wifi
Pool / beach towels
Outdoor pool
Fitness / spa changing rooms
Sauna
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Kid-friendly buffet
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Airport transportation
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Housekeeping
Interconnected rooms available
Room service
Minibar
Flatscreen TV
Bathrobes
Safe
Iron
Refrigerator
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Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Green
Business
Languages Spoken
English, Chinese, Thai

Location

566 Ploenchit Road Lumpini, Pathum Wan, Bangkok 10330 Thailand
Name/address in local language
Novotel Bangkok Ploenchit Sukhumvit
5,875Reviews97Q+A100Room tips
Traveller rating
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Neville K wrote a review Feb 2024
4 contributions
Have stayed at the hotel before. A great location and staff are excellent. Outside bar with live music is superb. I must pay a special tribute and a big thank you to a member named Poupae. She has a beautiful smile, provides excellent service and very efficient Hotel in perfect location and right next door to BTS. Rooms are very clean
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Date of stay: February 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Vt_lovestravelling1817 wrote a review May 2022
Singapore, Singapore186 contributions63 helpful votes
+1
Hotel's Favourite
This is a must go hotel . Located right at the doorstep of Pleoncit BTS . Staffs are friendly , check-in was a breeze . Housekeeping top notch. Great to come back to clean room after a day of shopping. Room service is delicious. Club sandwich is a must have. Price is super affordable too . Highly recommended! I will definitely come back again. The best part is , the view . Smoking room & upmost privacy though located in the center of Bangkok.
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Date of stay: May 2022Trip type: Travelled solo
Room Tip: High floors ..
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Novotel Bangkok Ploenchit, General Manager at Novotel Bangkok Ploenchit Sukhumvit
Responded 25 May 2022
Dear VTHUIL27, Awesome Guest .. We appreciate your kind words and the recommendation for others to come and visit us. We are all smiling, knowing you had enjoyed every moment during your stay with us. We look forward to welcoming you back soon. Best Regards, Atthaphol Kopemsub Operations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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addie wrote a review Feb 2024
Singapore, Singapore369 contributions179 helpful votes
very friendly staff. location was very close to BTS which made things easier. The room was great. Amenities were well provided. Bathroom was a good size and the hit shower was good too. The rain shower was kind of a letdown. The water pressure was spread all around in thin layers. The shower cubicle had a clear screen that can be seen from the bedroom. There is a button to activate the Privacy Screen. However, it did not provide enough privacy. Your shadow and silhouette can be clearly seen too. If you need the privacy in the shower, you need to switch the bathroom lights off. TV channels were not impressive. Not much variety. It is dampened by grainy picture quality. TV was also small screen and has no bluetooth,mirrorcast function from your smartphone. There was no 'Do Not Disturb' tag in the room which made it kind of inconvenience to answer the knock of housekeeping. Something they need to ensure that the tag us available. Other than that, pretty much a nice place.
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Date of stay: February 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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DutchAlfred wrote a review Feb 2024
Utrecht103 contributions115 helpful votes
We had a room on the higher floor with lounge access, and we enjoyed the lounge because it mostly was very quiet. The food and drink selection is o.k. but not impressive, some lounge staff still need to gain experience. The beds in the room are hard and squeeky. In a King bed, if your partner moves, you will move as well. When travelling together you may ask for twin beds. The Wifi is horrible, and also if you make a wired connection the internet speed is worthless. For a hotel in the middle of Bangkok there can not be an excuse for this, they are just saving on their internet connection.
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Date of stay: January 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Vernon S wrote a review Jan 2024
23 contributions11 helpful votes
Grateful that the hotel upgraded my room to slightly bigger room with a coffee machine (i don't drink coffee!) but no club floor access. The room is on the 27th and wasted a lot of time just getting up and down. What's worst, the room's pipes/drainage are so poor, everytime, someone upstair or next door flushes, shower or whatever, i could hear them! My sleep was affected on the three nights i was there! Put me back on the cheap floors!
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Review collected in partnership with Accorhotels.com
Date of stay: January 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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johanaidiltan wrote a review Jan 2024
Singapore, Singapore39 contributions48 helpful votes
This hotel does not protect customer information and data at all. They have leaked other customer info to me 4 times in the past 12 months. Will never stay in this hotel ever again and will strongly advise others from staying as well.
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled solo
Room Tip: Never stay in this hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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ctydesrtmntainbeach wrote a review Jan 2024
Bangkok, Thailand74 contributions10 helpful votes
+1
Will just enumerate the items. The NEGs (since this is more important) -- Very poor lighting with dark corridors and lifts – it was extremely gloomy with several dimly lit areas and was very hard to see in the evenings -- Amenities in the room – booked 2 adults each for 2 rooms, yet only 1 set of amenities were set per room. We had to keep requesting for extras and then wait for them to be delivered -- Dusty headboards, stains, old furnishings -- Damaged linens -- Socket plugs all very loose – difficult to use when device plugs kept falling off -- Cockroaches crawling in the bathroom – spotted around the hand soap dispenser and by bathroom wall -- Mentioned to reception that trip was to celebrate parents' Anniversary, but it was very clear that the staff was not interested and just wanted to be left alone -- Redeemed the welcome drink and sat in the bar (indoor) and so many bugs flying around, even other customers were just waving their hands around to shoo away the mosquitoes. Lift also had flies/mosquitoes Travelling with Seniors with connecting room preference, so requesting a room change in room would've been more inconvenient, especially with the limited time we had. The POStvs -- Requested Early Check-in as early as possible for 2nd room, gave us 11AM -- Location short walk from BTS Emailed the above feedback to the hotel few days after check-out. Didn't have a proper ACCOR experience.
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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shadgerami wrote a review Dec 2023
Miami, Florida255 contributions100 helpful votes
Me and my friend decided to go and have a Christmas dinner at Novotel and had a great experience for the selection and variety of cuisines along some of the very good seafood and desserts. Service was also very satisfactory.
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Date of stay: November 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Rovin Aleman wrote a review Dec 2023
Kampot, Cambodia173 contributions142 helpful votes
Just another business hotel with no outstanding features. My only complaint: the room and many other areas of the hotel are very dimly lit. Even the buttons in the lifts are hard to see. Breakfast was adequate. I do suggest that the hotel management looks into the amount of paper work required to check-in
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Date of stay: December 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Sam Y. wrote a review Dec 2023
Serangoon, Singapore4 contributions4 helpful votes
+1
This is the third time checking into this hotel since 2017 and I was refusing to take in the negative reviews until it left a bad aftertaste for me. Oh gosh! How they have cut corners to the core… First of all, the hotel is located a stone throw’s away from the BTS Station, Phloen Chit, and the higher floors (10F onwards) meant that you aren’t exactly disturbed by the street noise. That’s always the attractive point for booking the hotel. Secondly, the housekeeping was prompt to our request, to the best of the housekeeper’s ability. I’m impressed by how swift she was tidying up the room. In comparison to my previous two stays, the housekeeping team doesn’t clean the bathroom floors, as I could still observe stains on the floor. The duvet covers were not tightly tucked in, unlike before, although the bed was made nicely. The housekeeping isn’t the only matter that irked me the most. We were only given one set of vanity kit and a pair of disposable slippers for the entire week’s stay and were told that there weren’t extra to be provided. The room looks dated and it definitely will benefit from an overhaul refresh. The decoration/wall feature as well as the headboard were dusty with strands of fabric coming off the canvas. The recessed ceiling lights were loose and looked like they were deliberately angled to one side. In addition, there were stubborn stains on the room carpet. The bed was not as comfortable as it used to be. There was unevenness, probably due to the failing springs in the mattress. The socket plug is coming off the bedside table too. The bathroom used to have blinds from my earlier stays, but they seemed to be removed and replaced with a laminate which only covers the 80% of the bathroom glass. It looks more like an afterthought fix from before, which I believe the former may have worn over the years. Cable TV has since been removed and the TV could use an upgrade to a smart TV. At least allow the guests to connect our subscription services (e.g. Disney+, Netflix etc.) to the TV. The “black” elephant has nothing more than a bunch of 43 channels of international news and old variety shows. Many of which, I do not comprehend. What really ticked me off is the breakfast buffet spread! Right outside the building, they show a picture of fresh fruit danish. In reality, the fruit danish was just made of fruit jams. I also find that they cut off the Japanese sushi selection which they used to offer at the breakfast buffet. The restaurant service was not as friendly as before. They no longer greet you, even in the non-peak periods of early mornings, of the choice between coffee and tea. Oh gosh! The hotel reviewing team should really do a check on the quality of their service product.
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: There is no bathtub available in this hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
S$127 - S$181 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
novotel bangkok fenix ploenchit hotel bangkok
FORMERLY KNOWN AS
Novotel Bangkok Fenix Ploenchit
LOCATION
ThailandBangkokPloenchit / Lumphini / Pathum Wan / Downtown Bangkok
NUMBER OF ROOMS
370
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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NOVOTEL BANGKOK PLOENCHIT SUKHUMVIT (S̶$̶1̶4̶5̶) S$111: UPDATED 2024 Hotel Reviews, Price Comparison and 3,028 Photos (Thailand) - Tripadvisor

Frequently Asked Questions about Novotel Bangkok Ploenchit Sukhumvit
Which popular attractions are close to Novotel Bangkok Ploenchit Sukhumvit?
Nearby attractions include Embassy Diplomat Screens (0.4 km), Empire Tailors (0.4 km), and Rajawongse Clothier (0.4 km).
What are some of the property amenities at Novotel Bangkok Ploenchit Sukhumvit?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Novotel Bangkok Ploenchit Sukhumvit?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Novotel Bangkok Ploenchit Sukhumvit?
Guests can enjoy an on-site restaurant, breakfast, and complimentary tea during their stay.
Is parking available at Novotel Bangkok Ploenchit Sukhumvit?
Yes, free parking, a parking garage, and secured parking are available to guests.
What are some restaurants close to Novotel Bangkok Ploenchit Sukhumvit?
Conveniently located restaurants include The Silk Road, Rain Tree Café, and The Allium Bangkok.
Are there opportunities to exercise at Novotel Bangkok Ploenchit Sukhumvit?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Novotel Bangkok Ploenchit Sukhumvit have airport transportation?
Yes, Novotel Bangkok Ploenchit Sukhumvit offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Novotel Bangkok Ploenchit Sukhumvit?
Yes, dry cleaning and laundry service are offered to guests.
Does Novotel Bangkok Ploenchit Sukhumvit offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Novotel Bangkok Ploenchit Sukhumvit?
The staff speaks multiple languages, including English, Chinese, and Thai.