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Grand Mercure Fortune Bangkok

4.0 of 5
1 Rachadaphisek Road | Fortune Town, Bangkok 10400, Thailand
Hotel amenities
Grand Mercure Fortune Bangkok
Ranked #285 of 730 hotels in Bangkok
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319 reviews from our community

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Singapore
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 16 May 2013 NEW

Actually, I submitted a review to Accor powered by TripAdvisor but it is not processed yet for some strange reason so here it is! I've stayed at this hotel for many years (like since 2007?) so I know it very well. Last trip however, after their renovations and probably IT upgrade for the 1st time it lost my reservations. I... More

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See 2 more reviews by JustMeSingapore for Bangkok
GeneralManager-GMFB, General Manager at Grand Mercure Fortune Bangkok, responded to this review
18 May 2013

Dear JustMeSingapore, First of all, we thank you for being one of our loyal customer since year 2007. We apologize for misplaced your reservation and our payment guarantee procedure caused you inconvenience. We are sorry that this was not handled in a more professional manner. Since your reservation was not directly loaded to hotel system due to some off-line process,... More

Singapore, Singapore
1 review
2 of 5 stars Reviewed 9 May 2013

-Stayed for 6nights in May 2013 -Paid extra &upgraded the room to Deluxe (renovated room) upon check-in >Hardware: *the renovated room was spacious & smelled pleasant but still using the aged hair dryer & safe box. *the corridor on my room level looked so lifeless, nothing was used to beautify the place upon stepping out of the lift. *Aged gym... More

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GeneralManager-GMFB, General Manager at Grand Mercure Fortune Bangkok, responded to this review
13 May 2013

Dear William O, Thank you for sharing your comments in details which we have carefully noted. We have no excuse for the shortfall no matter its occasional or for once. We apologize for your unpleasant experience and will work to seek immediate improvement. We hope that we can welcome you back to experience our usual standard of service. Regards, Stanley... More

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Luxembourg City, Luxembourg
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 21 April 2013

Our travel agency booked this hotel for us. I had read that it had just been renovated. Bad luck: our two rooms had not been renovated, there was this mushy smell... and the bathrooms were really horrible. On the other hand, breakfast was very good. The hotel is ideally situated in a big mall and very close to a metro... More

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GeneralManager-GMFB, General Manager at Grand Mercure Fortune Bangkok, responded to this review
30 April 2013

Dear Asteroskoni, We have just completed our renovation of our exterior building, driveway, lobby, lounge, main dining room, Chinese restaurant, 3 new meeting rooms and 200 of our 400 rooms which are our Deluxe, Grand Deluxe and Club Prestige rooms. Due to its convenient location, guests have many options of dining, massage and treatment on and off premises. Hope to... More

palermo
Contributor
16 reviews 16 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 4 April 2013

I was in this hotel for a meeting. I found it very very good. Excellent the "lounge club " with the people who worked there (beautiful girls) with a great attention for the clients. The new rooms just renewed were beautiful, too. To renew the spa and the swimming poll area. Very good the price.

Was this review helpful? Yes 2
GeneralManager-GMFB, Manager at Grand Mercure Fortune Bangkok, responded to this review
12 April 2013

Dear francesco m, Delighted to learn of your pleasant stay and your appreciation of our renewed rooms and our Club Prestige services. Review of recreation area is on drawing board and hope that we can welcome you back on leisure out of your busy working schedule. Best regards, Stanley Chan/General Manager More

Sari, Iran
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 31 March 2013

for sure you can find a better hotel if you want to pay this much or just a little bit more. it's located in a good place, you have fortune town attached to this hotel that is a IT mall that contains good restaurants and banks that you can exchange with a fair rate there. and on the other side... More

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See 2 more reviews by Khashayarr10 for Bangkok
GeneralManager-GMFB, General Manager at Grand Mercure Fortune Bangkok, responded to this review
12 April 2013

Dear Khashayarr10, Thank you for sharing your comments of your visit. With the latest development in the area our location is becoming better and better ... malls plus metro at doorsteps. As you have said, we do have good team members added to our renewed rooms and public facilities. Your comment on breakfast is noted. Japanese restaurant and pool will... More

oxford
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 20 March 2013

As this hotel is on the east side of Bangkok, getting there from the airport is a bit less hassle than going into the centre or riverside of Bangkok with its notorious traffic congestion. For the adventurous, you can get to the hotel via the Skytrain to Makkasan Station and then a short taxi ride or 5/10 minute walk, in... More

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See 5 more reviews by roadsterOxford for Bangkok
GeneralManager-GMFB, General Manager at Grand Mercure Fortune Bangkok, responded to this review
21 March 2013

Dear roadsterOxford, Thank you for staying and giving the viewers valuable comments of our hotel. 2 linked shopping malls and MRT (metro) at the doorsteps indeed complemented our strategic location and could safe ones several hours traveling time in/out airport and town. We are also proud of our renewed upper floor rooms, lobby and breakfast room. Hope to see you... More

Wageningen, The Netherlands
Contributor
15 reviews 15 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 16 March 2013 via mobile

I stayed in a couple of hotels in Bangkok so far. This must be the best as the location is close to a metro station and next to two big shopping malls where you can choose between a great variety of food. When I was there they were rebuilding the restaurant which meant there was not a lot of space... More

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GeneralManager-GMFB, General Manager at Grand Mercure Fortune Bangkok, responded to this review
21 March 2013

Dear RobertvanB, Thank you for sharing your visit experience with the viewers. Pleased to learn that we are among the best hotels you have visited. Two renovated restaurants "Chinese" and "Breakfast & main dining" have been reopened and draw much interest because of its day light, easy and comfort setting. Hope to welcome you back soonest. Best regards, Stanley Chan/General... More

TRICHUR, KERALA, INDIA
Contributor
14 reviews 14 reviews
14 hotel reviews
Reviews in 12 cities Reviews in 12 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 7 March 2013

Close to shopping areas and subway. Good rooms, Good break fast, Try for rooms above 20th floor. Good service with neat rooms and bathrooms.Front desk staff is very helpful and check in and out very efficient. Good cooling! Great conference halls.

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GeneralManager-GMFB, General Manager at Grand Mercure Fortune Bangkok, responded to this review
8 March 2013

Dear CLASMOTS, Thank you for your brief comments after your stay and look forward to welcoming you back in a not too distant future. Rgds, Stanley Chan/General Manager More

Georgetown, Malaysia
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 22 February 2013 via mobile

Work trip to bangkok. This is supplier contract hotel. Overall stay is good, room is big and comfortable, breakfast is good. Front desk staff is very helpful and chech in and out very efficient. Except the rule lady at gym make me feel disappointed.

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GeneralManager-GMFB, General Manager at Grand Mercure Fortune Bangkok, responded to this review
1 March 2013

Dear kelim1978, Nice to learn that you have an overall delightful stay. However, we failed in one area that we are interested to right the wrong if I may be able to get more detail from you direct. I thank you in advance for your constructive comments. Rgds, Stanley Chan/General Manager More

Kingsford, Australia
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 22 February 2013

Staff is not friendly at all, I was waiting for the room is ready for 20 mins. However, the location is very convenient, close to subway station and shopping centre! Room is very stuffy, and the blanket made me feel itchy!

Was this review helpful? Yes 1
See 4 more reviews by matilda_pan for Bangkok
GeneralManager-GMFB, General Manager at Grand Mercure Fortune Bangkok, responded to this review
1 March 2013

Dear matilda_pan, We apologize for your unpleasant experience on your arrival and will share your comments with our team for improvement. Meantime, 200 rooms have just been renovated and our lobby, lounge and main dining room reopened yesterday. Nice to learn of our superb location for shopping and MRT subway. Hope to welcoming you back soonest. Rgds, Stanley Chan/General Manager More

 
 
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Additional Information about Grand Mercure Fortune Bangkok

Also Known As:
Grand Mercure Fortune Bangkok Hotel
Grand Mercure Fortune Bangkok Hotel Bangkok
Grand Accor Fortune Bangkok
Address: 1 Rachadaphisek Road | Fortune Town, Bangkok 10400, Thailand
Region: Thailand > Bangkok
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#144 Business Hotels in Bangkok
#164 Luxury Hotels in Bangkok
Price range (per night): S$104 - 129
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Rises 26 floors, Grand Mercure Fortune Bangkok is annexed to Fortune Town, IT Mall and the new Grand Central Rama 9 modern shopping mall. Enjoy easy access to expressways. MRT station (subway) at doorsteps. All 400 tastefully furnished bedrooms are equipped with individual controlled aircon, bathtub and/or shower, minibar, electronic safe, movie & satellite tv channels, IDD & internet service. Massage, souna & outdoor pool on podium floor. 24-hour room service plus a choice of fine cruisines: Chinese, Japanese, international and traditional Thai dishes. 3 buffet meals available plus options on a-la-carte from noon. ... more   less 
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Grand Mercure Fortune Bangkok
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