I have been staying at JW Mariott since many years on a regular basis and every stay strengthen my decision to go there again and again . Hotel is in excellent location with BTS and underground in walking distance , lots of bars , restuarents , shops , and malls are all in close locations . I normally stay in... More

The hotel itself is very nice. I called ahead of coming and changed my reservation. When we arrived they said they didnt have record of the change so they changed us the rack rate for the extra night instead of the conference rate. But then they upgraded our room to a superior room. The room itself was super comfortable and... More

I don't regularly stay at such a pricey American-style chain, but was here for a conference and have to say I was impressed, overall. First, the challenges: communication. Our reservation was mixed up so not on Executive floor, and needed to rent a lounge area for reception. This proved challenging as so many of the staff speak very little English.... More

I have been a regular visitor to the JW in Bangkok, and there are some very good reasons I continue to return. The main one being the wonderful staff, who always offer a sincere and genuine welcome, and the other the exceptional quality of the Executive Lounge facilities. I am a Marriott Platinum member and get lounge access as a... More

Was on the executive lounge floor, the lounge size is immense and the food and beverage availability is top notch. The individual room for a JW is a lot less to be desired. The carpet is old and outdated, needs to be pulled and either modern carpet or wood should be layed. The walkin shower needs either re-caulking or better... More

Really disappointed in the executive level service. I had read such good reviews on the service that maybe my expectations were too high. We are gold members and have stayed at marriott hotels around the world, and this one has a disappointing level of service in its executive lounge. I feel as if I am bothering the concierge every time... More

I have been extremely pleased by the fantastic service given at the JW Marriott in Bangkok. The staff are polite and attentive. I have been very impressed with the staff in the concierge lounge. They have shown me a level of service that will be hard for another hotel to match. More

I stayed for a 6 day at the JW Marriott , I believe it was my 8th or 9th time. It was relaxing and enjoyable, as always. ( my second home) If I could go anywhere in the world it will be The JW Marriott. It's not over the top but it's just a really great place to be. The... More

The JW Marriotts have one thing spot on and it's the very helpful service from their staff. Large hotel properties these days are hard to distinguish as all have similar facilities, but for me it boils down to the quality of the service, and JW Marriott, Bangkok dishes out good, straightforward and friendly service. It's no small achievement in a... More