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The Twin Towers Hotel, Bangkok Reviews

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The Twin Towers Hotel

3.0 of 5
88 Rong Muang | Patumwan, Bangkok 10330, Thailand (Pathumwan)
Hotel amenities
The Twin Towers Hotel
155 traveller photos
Ranked #389 of 730 hotels in Bangkok
3.5 of 5 stars 457 Reviews
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457 reviews from our community

Traveller rating
    52
    201
    126
    48
    30
See reviews for
Families
59
 
Couples
130
 
Solo
27
 
Business
13
 
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Date Rating
Singapore, Singapore
1 review
1 helpful vote 1 helpful vote
“Don't stay there if you have other better choices”
1 of 5 stars Reviewed 13 May 2013 NEW

My friend & I arrived at a different timing and she asked the reception staff if I hv checked in (she qouted my name) when she got there before I did. But before she could finished her sentence, the hotel staff said a stern "No". Shocked & confused, my friend asked again, "No as in she hasnt check in or... More

Was this review helpful? Yes 1
Khachaaphol K, Manager at The Twin Towers Hotel, responded to this review
15 May 2013

Dear Guest, Allow us to extend our sincere apologies for the discrepancies you experienced during your stay. We strive to always deliver the highest level of services but we recognize that in this instance we did not succeed in making your stay flawless. Your feedback is vital in our strive to continuously improve the guest experience here at The Twin... More

Phuket, Thailand
1 review
“Bad experience”
2 of 5 stars Reviewed 30 April 2013

I've been in this hotel for my weekend 2 days 1 night. First when I saw the building it's made me think that should get so many good things but no, when I walked to receptions then I can knew that I got a bad impression. The receptions not really smile and there is one guest check in before me... More

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Khachaaphol K, Manager at The Twin Towers Hotel, responded to this review
2 May 2013

Dear Guest, Thank you for your constructive feedback of your recent stay at Twin Towers. We appreciate of the good things that you observe as well as areas for improvement too. We are concerned to learn about your remarks on the receptions which did not portray the friendly and hospitable image and this matter has been addressed to the team... More

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“Good hotel with courteous staff”
4 of 5 stars Reviewed 21 March 2013

You get a very grand feeling when you enter the lobby of the hotel.. The rooms are spacious.. The cleanliness levels are good.. The staff was courteous.. We stayed there on two different instances.. For two nights on our arrival to Thailand and then for one night while boarding our return flight.. The room we got on our first stay... More

Was this review helpful? Yes 1
Khachaaphol K, Manager at The Twin Towers Hotel, responded to this review
26 March 2013

Dear Satpreet Chandigarh, Warm greeting and thank you having chosen Twin Towers as the choice of your recent stay for taking time to provide us with your valuable feedback on Trip Advisor. We are very pleased to read your comments and glad that you found the service levels of the hotel to your satisfaction. Once again thank you and look... More

bologna
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
“A dull stay at Bangkok !”
1 of 5 stars Reviewed 17 March 2013

Bad value for money very bad chick in experience rude front desk employees not speaking English Room carpet is dirty old furniture mattress is very old - bad TV channels selections and small TV breakfast is too local no international food variety

Was this review helpful? Yes
Khachaaphol K, Manager at The Twin Towers Hotel, responded to this review
19 March 2013

Dear Faleek, Allow us to extend our sincere apologies for the discrepancies you experienced during your stay. We strive to always deliver the highest level of services but we recognize that in this instance we did not succeed in making your stay flawless. Your feedback is vital in our strive to continuously improve the guest experience here at The Twin... More

Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 3 cities Reviews in 3 cities
“Really good value”
4 of 5 stars Reviewed 17 March 2013

After the nightmare off our previous hotel we sort a local information centre ( sorta like a travel agent ) we told him what we where looking for and he put me on to this place My room was sensational we paid a little more got a sub penthouse sort of room quiet large yes it is an older style... More

Was this review helpful? Yes
See 3 more reviews by Mot0 for Bangkok
Khachaaphol K, Manager at The Twin Towers Hotel, responded to this review
18 March 2013

Dear Guest, Warm greeting and thank you having chosen The Twin Towers as the choice of your recent stay for taking time to provide us with your valuable feedback on Trip Advisor. We are very pleased to read your comments and glad that you found the service levels of the hotel to your satisfaction. Once again thank you and look... More

Kelowna, Canada
Contributor
17 reviews 17 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
12 helpful votes 12 helpful votes
“not up to standards”
2 of 5 stars Reviewed 16 March 2013

First of all our family of 7 booked a Thailand tour while we were in Vietnam therefore we didn't get to choose the accommodations. Its suppose to be a 4* which is NOT. When you first walk in the lobby its very nice but when you get in the room its a whole different story. The smell is unpleasant, i... More

Was this review helpful? Yes
Khachaaphol K, Manager at The Twin Towers Hotel, responded to this review
18 March 2013

Dear Guest, We would like to express our sincere apologies on the unpleasant experience you have had while you stayed with us. We strive to always deliver the highest level of services but we recognize that in this instance we did not succeed in making your stay flawless. It is certainly not our intention to disappoint our guests. However, it... More

Jakarta, Indonesia
Contributor
13 reviews 13 reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
“Mediocre Hotel”
2 of 5 stars Reviewed 13 March 2013

just a mediocre room with unpleasant service. The reception desk is too busy to ask something. Sometimes they just pretend when we ask something in reception desk because its too busy and i dont know where to ask to someone else if we need small things like direction to go somewhere, nearest minimarket to buy something etc. They also charge... More

Was this review helpful? Yes 1
Khachaaphol K, Manager at The Twin Towers Hotel, responded to this review
14 March 2013

Dear Willy Steven, Thank you for taking the time to share such detailed feedback following your recent stay at Twin Towers, Bangkok. We would like to apologize for the unpleasant service you received. We have taken note of your comments regarding unpleasant service of our staffs at Reception desk. Please rest assure that Front Office Manager has been informed about... More

Holmavik, Iceland
Senior Contributor
44 reviews 44 reviews
43 hotel reviews
Reviews in 25 cities Reviews in 25 cities
25 helpful votes 25 helpful votes
“Mediocre”
3 of 5 stars Reviewed 10 March 2013

Location is not near any BTS, so we usually take a tuk-tuk out to the central area, which is about 10 minutes away in light traffic. The lobby of the hotel is immense, and I was drawn to the chandelier actually. However, past the chandelier, reception was painfully slow, and the room was rather disappointing. Lights were very dim, and... More

Was this review helpful? Yes
See 5 more reviews by wintryposy for Bangkok
Khachaaphol K, Manager at The Twin Towers Hotel, responded to this review
10 March 2013

Dear wintryposy, Thank you for taking the time to share such detailed feedback following your recent stay at Twin Towers, Bangkok. We are pleased to know how much you enjoyed your time at our hotel. We have noted your comments regarding the room condition with thanks and take all details so seriously. Please accept our most sincere apologies for any... More

Granada, Spain
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Twin Towers Hotel”
5 of 5 stars Reviewed 3 March 2013

We stayed in this amazing hotel on our way back through Bangkok on our way home after an amazing stay in Thailand. We only stayed for two nights but I wish we could have stayed longer. The staff were very helpful with any of your needs. The rooms were huge. The beds were huge. Rooms were cleaned every day if... More

Was this review helpful? Yes 1
Khachaaphol K, Manager at The Twin Towers Hotel, responded to this review
4 March 2013

Dear Guest, Warm greeting and thank you for having chosen Twin Towers as the choice of your recent stay for taking time to provide us with your valuable feedback on Trip Advisor. We are very pleased to read your comments and glad that you found the service levels of the hotel to your satisfaction. Once again, thank you and look... More

Contributor
14 reviews 14 reviews
11 hotel reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
“Average hotel”
3 of 5 stars Reviewed 3 March 2013 via mobile

Having travelled round thailand for 3 weeks we decided to treat ourselves on the last 2 nights to a nice hotel to relax and revitalise ourselves. The hotel was worth the 2200 baht a night plus we were upgraded to an executive room for free. The reception were quite friendly but for a 4* could of been better. The hotel... More

Was this review helpful? Yes 1
See 2 more reviews by Sunderla for Bangkok
Khachaaphol K, Manager at The Twin Towers Hotel, responded to this review
4 March 2013

Dear Guest, Thank you for taking the time to complete your review on Trip Advisor and giving us your feedback on your recent stay at Twin Towers. We have taken note all of your comments and would like to apologize for the inconvenienced your experienced during your stay. Your feedback is vital in our strive to continuously improve the guest... More

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Hotel Summarization (Beta)

What travellers say

  • “National stadium” (4)
  • “Central location” (3)
  • “Last night” (3)
  • “Tuk Tuk” (3)

What travellers search

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  • twin towers hotel bangkok location map
  • twin tower hotel + mbk
  • review on twin toewers
  • sol twin tower bangkok

Additional Information about The Twin Towers Hotel

Address: 88 Rong Muang | Patumwan, Bangkok 10330, Thailand
Region: Thailand > Bangkok > Pathumwan
Amenities:
Bar/Lounge Business Centre Fitness Centre Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #389 of 730 hotels in Bangkok
Price range (per night): S$64 - 155
Hotel Class:3 star (3*)
Reservation Options:
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Also Known As:
The Twin Hotel
Twin Hotel Bangkok
Twin Towers Hotel Bangkok

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The Twin Towers Hotel
88 Rong Muang Patumwan
Bangkok 10330
Thailand
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