A hostel were guests are welcome to pay and follow all their strict orders on where to sit, where to eat, what to do and what not to do. The hostel itself is a very nice old wooden thai building and the rooms are clean and ok. But I have never felt welcome here. The staff does not talk to... More

It's such a shame, this place could be really amazing if it was run differently. The location is prime, bars, clubs, food. The building itself is a run-down rat nest but at the same time a quiet museum-like collection of bit of furniture, masks, travel stuffs, etc. The problem is the staff and management. They never smile, greet or say... More

I have stayed at Suk 11 about 10 times. I don't mind paying a little extra money to stay here because of its great location. I don't like to be on Khao San road. Suk 11 is located directly in Nana, a 2 min walk from the BTS. When in Bangkok I like to shop in the Sukhumvit area and... More

We stayed here for 2 nights. Hostel located at Sukhumvit Soi 11. Perfect location and it is very convenient to go to anywhere. Plenty of Pubs & Bars, Restaurants, Food Stalls and Foot/ Thai Massage along Soi 11. However, we are a bit disappointed with the hospitality. Staffs never welcome you, never smile, never say thank you, etc. It was... More

Stayed here for 5 nights with my girlfriend. Strategic location & good atmosphere at night, surrounded by 7-11, Clinic & Bars. It's very convenient if you're going to siam or grand palace as BTS Station just around the corner. Walking distance to shopping malls. Yet, the services are really disappointing. Staffs aren't greeting or smile to us when we arrived,... More

I have been trying to come up with a positive spin on the customer service I experienced here, but I feel I should be honest. The hostel itself is terrific. The interior design gives each room the illusion of separation from the rest. Traveller's messages and graffiti clothe the walls in scrawl (JUST DON'T BE A ---- WHO WRITES ON... More

Do NOT spend your hard earned money and give it to this dreadful establishment!! Dark, dismal, maze-like corridors covered in backpacker graffiti, might have once been quirky in the 90s, but now the whole place has a real Bangkok Hilton vibe, (prison that is)! The NO signs everywhere NO VISITORS, NO FOOD UP, NO THIS, NO THAT add to the... More

First, the check-in : don't smile, don't say please when you ask the customer's passport, don't say thanks when the customer pays and don't talk because it's useless After that, I saw a guidebook on a shelf which I wanted to borrow. The lady didn't understand at the beggining and then said I can't take it in my room and... More

Worst place I have ever stayed at. The owner and staff are incredibly rude. Rooms are a Russian Roulette. The room I had was terrible, the mattrass already had a pre-formed space for your butt, and had bed bugs which I didn't realize at first, as I had never experienced bed bugs before. Whole body was covered in bites. It... More