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Centara Grand West Sands Resort & Villas Phuket

5.0 of 5
65 Moo 4, Mai Khao Soi 4, Phuket 83110, Thailand
Hotel amenities
Centara Grand West Sands Resort & Villas Phuket
Ranked #295 of 602 hotels in Phuket
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199 reviews from our community

Traveller rating
    53
    57
    34
    30
    25
See reviews for
Families
113
 
Couples
39
 
Solo
1
 
Business
4
 
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Date Rating
Japan
1 review
3 of 5 stars Reviewed 18 May 2013 NEW

We stayed at Centara Grand West Sand Resort for a week in early May. Friendly staff, decent restaurants, great spa, nice fitness facility, and a family-friendly water park next door. The hotel gives us fresh drinking water every day, and the AC is nice and cold. There is a shuttle to nearby shopping area everyday, and the resort offers outdoor... More

Was this review helpful? Yes
Andreas K, General Manager at Centara Grand West Sands Resort & Villas Phuket, responded to this review
24 May 2013

Dear James Warm Greetings from Phuket to Japan Thank you for the positive feedback here on tripadvisor and we are glad to here that overall you had a very good stay with us, with friendly staff and good facilities. The prices in Phuket are unfortunately higher than other places in Thailand and well in line with other Resorts on the... More

Bangkok, Thailand
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 17 May 2013

This was my second visited to this hotel. We checked-in at 11.30 am and had a Penthouse ready for us within10 minutes. We were greeted by EAM, Front Mgr and helpful staff. The Penthouse with pool - 3 bedrooms was perfect. All appliance was in good conditions. Rooms were very clean. Kids loved to go up to rooftop pool for... More

Was this review helpful? Yes 3
See 2 more reviews by Anchasa M for Phuket
Andreas K, General Manager at Centara Grand West Sands Resort & Villas Phuket, responded to this review
24 May 2013

Dear Khun Anchasa Warm Greetings from Phuket Thank you ever so much for your kind review here on Tripadvisor and it is great to hear that your second time around was as good and prefect as the first. Always happy to know that especially the Kids had an amazing time. For the kids activities, I am sure our Sports Manager... More

Old Bar, Australia
Senior Contributor
28 reviews 28 reviews
12 hotel reviews
Reviews in 21 cities Reviews in 21 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 15 May 2013

My husband and I stayed here for a week and what a beautiful resort. It has everything you could want onsite - even a water park which is located next door. The staff were all excellent, although only a couple could speak and understand English. We loved the week in our private villa with our own pool. The downside is... More

Was this review helpful? Yes
Andreas K, General Manager at Centara Grand West Sands Resort & Villas Phuket, responded to this review
23 May 2013

Dear Sir or Madam Warm Greetings from Phuket Thank you for your great review and to share your feedback with other travelers here on tripadvisor. The whole Team appreciate your comments and is encouraged to do even better to look after our guests in the future. It is good to hear that you had a great time in our resort... More

Old Bar, Australia
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 15 May 2013

If you want luxury with great pool villas this is the place. There is a Splash Jungle nearby if you have children which is also part of the Hotel. The place is also far away from the maddening crowd with great restaurants on site. However there is also some quaint little local eateries just outside the complex. They have a... More

Was this review helpful? Yes 1
Andreas K, General Manager at Centara Grand West Sands Resort & Villas Phuket, responded to this review
23 May 2013

Dear Sir or Madam Warm Greetings from Phuket Island Thank you ever so much for taking your time to leave your feedback here on Tripadvisor and to share your thoughts with the travel community. We are more than pleased to hear that you had a fantastic and luxurious stay with us and that especially our Pool Villa exceeded your expectations.... More

Brisbane, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 9 May 2013

Me, my husband, 2 kids (10 &11) stayed there October 2012. Originally we were to stay at another Resort, but after 3weeks holidaying and staying a Family rooms, I needed the space, so I jumped on the Net and found availability with Centara Grand. A couple of years ago we stayed at the Centara Karon and that was good, so... More

Was this review helpful? Yes 2
Andreas K, General Manager at Centara Grand West Sands Resort & Villas Phuket, responded to this review
15 May 2013

Dear Helen Warm Wishes from Phuket Thank you for your feedback provided on Tripadvisor and we are happy to hear that you and your family had a perfect Holiday and a great time in our Hotel, and that especially the room and the Waterpark made such a positive impression. As well it is good to hear that due to a... More

Perth, Australia
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 9 May 2013

I read the reviews on this site prior to booking, and I have to say there were certainly a few hesitations - but in the end after e-mailing the hotel direct and getting very honest and informative answers, we went ahead and booked. We were not disappointed!!! The airport - we loved watching the planes land and take off -... More

Was this review helpful? Yes 2
Andreas K, General Manager at Centara Grand West Sands Resort & Villas Phuket, responded to this review
15 May 2013

Dear Sarah Warm Wishes from Phuket Thank you ever so much for sharing your positive experience here on Tripadvisor and the whole Team is extremely pleased to know that they were able to make your Holiday experience a great one. Your comments are very fitting, especially for the location as this is what we offer, a place to relax and... More

Melbourne, Australia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 25 April 2013

We had a great family holiday, the first in years and found the staff excellent to deal with. I booked the resort knowing the airport was within close range but the water park was the main drawcard with this property. I did my research to find out location from nightlife and wonder why there are reviews complaining about distance to... More

Was this review helpful? Yes 1
Andreas K, General Manager at Centara Grand West Sands Resort & Villas Phuket, responded to this review
10 May 2013

Dear Danielle Warm Greetings from Phuket and thank you very much for taking the time to share your positive and valuable feedback to your fellow travelers through TripAdvisor. I am sincerely happy to hear that you enjoyed your stay at our resort and to read the valuable tips about our surroundings. It is getting morel lively around the Resort which... More

1 review
3 of 5 stars Reviewed 17 April 2013 via mobile

So here it goes! I have been travelling to phucket now for over 12 years and have stayed in various hotels and resorts. These range from 500bhat a nite lodges aka guest houses to the upper class evason six sense resorts. On this trip we decided to go out and stay in the Centara gran west sands hotel as it... More

Was this review helpful? Yes
Andreas K, General Manager at Centara Grand West Sands Resort & Villas Phuket, responded to this review
25 April 2013

Dear Sir or Madam Warm Greetings from Phuket Thank you for your extensive review and feedback here on Tripadvisor. We are truly happy to hear that your general stay with us has been a good one, as you would like to return in the future and your arrival and room experience were on the plus site and especially that my... More

Dromana, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 15 April 2013 via mobile

We stayed here because it said 500 metres from the airport. It is. Literally! But costs 500 bat to get there and 15 minutes as there is no direct road. The hotel looks good from the outside but on closer inspection the rooms are dirty. The shower had mould which was unpleasant and concerning for such a new complex. We... More

Was this review helpful? Yes 1
Andreas K, General Manager at Centara Grand West Sands Resort & Villas Phuket, responded to this review
17 April 2013

Dear Lisa Warm Greetings from Phuket Thank you for your comments here on Tripadvisor for your fellow Travelers, however I am afraid by your rating and the point that we are either too close or too far from the Airport. You say in overall the Hotel is OK but rated us in regards of the airport and the area where... More

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London, United Kingdom
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 10 April 2013

I was really looking forward to this trip, as it marked a big milestone birthday. We arrived at 22:00 and were given a good welcome upon arrival. The room we had was an upgrade, compliments of the hotel, which was a pleasant surprise. On first impression, the room was great - large open plan kitchen and lounge area, with a... More

Was this review helpful? Yes 1
Andreas K, General Manager at Centara Grand West Sands Resort & Villas Phuket, responded to this review
12 April 2013

Dear Sir or Madam Greetings from Phuket and a belated Happy Birthday. Thank you ever so much for your review here on Tripadvisor and that my Team did meet your expectations. The cleanliness, will be addressed to my Team and this area is an ongoing improvement which we try to push day by day. As for the all inclusive, the... More

 
 
 
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Hotel Summarization (Beta)

What travellers say

  • Water park(46)
  • Family suite(6)
  • Very nice(3)

Additional Information about Centara Grand West Sands Resort & Villas Phuket

Address: 65 Moo 4, Mai Khao Soi 4, Phuket 83110, Thailand
Region: Thailand > Phuket
Amenities:
Bar/Lounge Beach Fitness Centre Free High-Speed Internet Free Parking Children Activities Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
#91 On the Beach Hotels in Phuket
#104 Top resorts Hotels in Phuket
#127 Luxury Hotels in Phuket
Price range (per night): S$135 - 256
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
Centara Grand West Sands Resort & Villas Phuket is located on the west coast of Phuket and set in 47 acres of land with 500 metres of pristine beach frontage on Mai Khao Beach, the longest and quietest stretch of beach on this side of the island. The resort has been designed to blend in with its ecologically sensitive environment, and has its own green systems that ensure the natural resources of the area are conserved.The design focus of the resort is an extensive water park with swimming pools, a lazy river and waterslides, including a huge Super Bowl slide. All rooms, suites and villas are of modern design and are carefully sited to take advantage of the stunning views of the Andaman Sea and Phuket’s dramatic hinterland.Although this part of Phuket is renowned for its extensive areas of natural and undisturbed beauty, the resort is only 15 minutes away from Phuket International Airport. ... more   less 
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Also Known As:
West Sands Hotel
West Sands Hotel Phuket

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Centara Grand West Sands Resort & Villas Phuket
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