I stayed at the hotel for 2 nights for a work event at ha long bay in oct 2010 ( this wasnt an option on the drop down menu). I'm not sure if things have improved since then. Anyways here was my experience. The Internet connection - which the hotel claimed to have - was so bad I could not... More

We didn't sleep here, but just walked in for some advice about boattrips (didn't know which one was good/reliable and thought that a 4* hotel would know). They booked us the best trip (on the halong phoenix cruiser) and train tickets to Hue. They really helped us out. More

Though it may be decent enough for "general Ha Long level", as it's stated in some other review, the place is too Soviet (for those who know what it is :-)). Starting from not-so-pleasant smell in the lobby, to old central air-conditioning system in public areas, which were not helpful at all, and finishing with awful breakfast, great in its... More

It seems to be a general problem of Halong (at least during the low season) that the level of English spoken by the staff of every second establishment is zero or next above zero, which leads to lengthy conversations and occasional misunderstandings. This hotel is no exception, though they try hard to communicate to the best of their ability and... More