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Hanoi Elegance Ruby

3 Yen Thai Street, Old Quarter | Hoan Kiem District, Hanoi 10000, Vietnam (Formerly Hanoi Elegance 4)
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Hanoi Elegance Ruby
Ranked #2 of 434 hotels in Hanoi
5.0 of 5 stars 974 Reviews
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974 reviews from our community

What travellers say about this hotel
  • Halong bay(145)
  • Old quarter(129)
  • Very good(51)
  • Junior suite(41)
  • Friendly and helpful(34)
  • Great location(27)
  • Free internet(27)
  • Fresh fruit(25)
  • Welcome drink(24)
  • Ha Long(24)
Traveller rating
    877
    88
    7
    0
    2
Only show reviews for Family (167) | Couples (517) | Business (15)
Date Rating
Singapore, Singapore
Senior Contributor
24 reviews 24 reviews
Reviews in 12 cities Reviews in 12 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 2 June 2012 NEW

This is a small hotel, but big on service and value. But if you want a 5 star big hotel experience then this is not for you. It is tucked away in a busy bustling alley two streets away from Hang Bong which is the main street in the old quarter. This hotel is part of a chain that seems... More

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See 4 more reviews by Asiaishome for Hanoi
Nice, France
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 1 June 2012 NEW

Just returned from a week in Hanoi and three nights at the Hanoi Elegance Ruby, the other three being taken up travelling to Sapa and a night on a boat in Halong Bay. We were expecting good service after the staff had been so helpful organising the aforementioned tours and were not disappointed. The hotel is tucked away down a... More

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Falls Church, Virginia
Senior Reviewer
9 reviews 9 reviews
Reviews in 5 cities Reviews in 5 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 31 May 2012 NEW

We chose this hotel because of its high Trip Advisor ratings and were more than satisfied. Although we only stayed for one night, they treated us like esteemed guests. Each time we returned to the hotel, they served us a special iced tea. We arranged a trip to Sapa through their tour specialist, and everything went well with that --... More

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See 2 more reviews by bartoletti for Hanoi
Perth
Contributor
13 reviews 13 reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 31 May 2012 NEW

Although still cheap by western standards, the Elegance Ruby is fairly expensive by vietmanese standards. It is worth the money though. This fabulous little hotel has been our home when in Hanoi for a few years now and the standard is just as good as ever. We stayed in a 'junior suite' which has everything we want including a laptop... More

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See 4 more reviews by Nigel-Jackie for Hanoi
Lancaster, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 31 May 2012 NEW

We stayed here for one night after a very long flight from Manchester. We had prebooked an airport taxi with the hotel which was great. When we arrived we were given cold towels to cool off and fresh mango juice and sat down on a comfy sofa.... Heaven! The rooms are very clean and tastefully decorated. The staff are extremely... More

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Melbourne, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 27 May 2012
1
person found this review helpful

We had an excellent stay at Hanoi Elegance Ruby. The staff ensured we had a memorable 25th wedding anniversary!

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Texas
Senior Reviewer
7 reviews 7 reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 26 May 2012 via mobile

The Elegance Ruby was recommended to me by a friend who stays her twice a year for two weeks at a time. It is located on a small street in the old quarter. We did not have a reservation and the hotel was full. But not to worry, they made reservations for us at their sister hotel, the Elegance Emerald.... More

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New York, NY
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 26 May 2012
3
people found this review helpful

My friend and I stayed for 2 nights, and ended up returning for 2 more days in betw side trips to Halong Bay and Sapa. The service was so attentive and wonderful that the hotel quickly became our home away from home. I would highly recommend b/c you will adore the staff who will make sure that your stay is... More

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Singapore
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 26 May 2012
1
person found this review helpful

I recently visited Hanoi with my mom on our annual mother-daughter vacation. I picked Hanoi Elegance Ruby based on the positive reviews from Tripadvisor. As expected, it was a great choice. For those who have not visited Hanoi before, warning that the heat, noise and traffic can be overwhelming at first. Given the Hanoi Elegance Ruby (HER) is so centrally... More

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Contributor
16 reviews 16 reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 25 May 2012
2
people found this review helpful

It's one more amazing review for this hotel, but I think it is worthwhile adding to the mass of positive reviews for this place. Hanoi is a busy, frantic, hot and exciting place, so my husband and I decided to stay somewhere a bit nicer than our norm. We paid $49 for a double room which was lovely. The place... More

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See 4 more reviews by borntotramp for Hanoi

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Additional Information about Hanoi Elegance Ruby

  • Elegance 4 Hotel Hanoi
  • Elegance 4 Hanoi
Address: 3 Yen Thai Street, Old Quarter | Hoan Kiem District, Hanoi 10000, Vietnam (Formerly Hanoi Elegance 4)
Price range (per night):* S$58 - 164

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