Just returned from a week in Hanoi and three nights at the Hanoi Elegance Ruby, the other three being taken up travelling to Sapa and a night on a boat in Halong Bay. We were expecting good service after the staff had been so helpful organising the aforementioned tours and were not disappointed. The hotel is tucked away down a... More

We chose this hotel because of its high Trip Advisor ratings and were more than satisfied. Although we only stayed for one night, they treated us like esteemed guests. Each time we returned to the hotel, they served us a special iced tea. We arranged a trip to Sapa through their tour specialist, and everything went well with that --... More

Although still cheap by western standards, the Elegance Ruby is fairly expensive by vietmanese standards. It is worth the money though. This fabulous little hotel has been our home when in Hanoi for a few years now and the standard is just as good as ever. We stayed in a 'junior suite' which has everything we want including a laptop... More

We stayed here for one night after a very long flight from Manchester. We had prebooked an airport taxi with the hotel which was great. When we arrived we were given cold towels to cool off and fresh mango juice and sat down on a comfy sofa.... Heaven! The rooms are very clean and tastefully decorated. The staff are extremely... More

We had an excellent stay at Hanoi Elegance Ruby. The staff ensured we had a memorable 25th wedding anniversary!

The Elegance Ruby was recommended to me by a friend who stays her twice a year for two weeks at a time. It is located on a small street in the old quarter. We did not have a reservation and the hotel was full. But not to worry, they made reservations for us at their sister hotel, the Elegance Emerald.... More

My friend and I stayed for 2 nights, and ended up returning for 2 more days in betw side trips to Halong Bay and Sapa. The service was so attentive and wonderful that the hotel quickly became our home away from home. I would highly recommend b/c you will adore the staff who will make sure that your stay is... More

I recently visited Hanoi with my mom on our annual mother-daughter vacation. I picked Hanoi Elegance Ruby based on the positive reviews from Tripadvisor. As expected, it was a great choice. For those who have not visited Hanoi before, warning that the heat, noise and traffic can be overwhelming at first. Given the Hanoi Elegance Ruby (HER) is so centrally... More

It's one more amazing review for this hotel, but I think it is worthwhile adding to the mass of positive reviews for this place. Hanoi is a busy, frantic, hot and exciting place, so my husband and I decided to stay somewhere a bit nicer than our norm. We paid $49 for a double room which was lovely. The place... More