Great Staff at this hotel, and the delux room we had was big and quiet being at the back of the hotel. The breakfast was nice and the staff treated you like old friends, no problem recommending this hotel.

All the good things that previous posts have said are true.We stayed here in early April and were wowed by the helpful and freindly staff who were genuinely pleased to see you.We had a deluxe room which was very clean and comfortable,and we didn't experience any noise or any problems at all. A lovely touch was all the fresh flowers... More

The hotel is great and the staff are really helpful. They helped with our itinerary,recommended other places to stay in Vietnam that all worked out well. They also arranged our tickets for a boat trip in Halong Bay and train tickets to Sapa as weell as well as picking us up at the airport and train station. A definite recommendation

From the minute we arrived we loved Golden Wings II Hotel .It's clean,the rooms are new and the service is nothing short of outstanding . From the fresh fruit bowls in the room everyday, assistance with travel arrangements ,right through to looking after me when I was sick.It was far and away the best hotel we stayed in whilst in... More

We stayed here for two nights. The room was lovely and big. Great view of the old quarter, the roofs but you get to see how tightly packed it is. Breakfast was lovely, not a buffet or everything is freshly made. Staff were so helpful. The room was great, comfy bed, big bath, great location. the room across from us... More

This is the first hotel we stayed on our short trip to Hanoi and we found the location was really great! My impression with this hotel is what a friendly staff they have. From the very beginning when we arrive at the airport,we were picked by the hotel taxi as arranged. The manager was super helpful in giving us advice... More

I booked this hotel because it got good ratings in TA, and had nice photos both in TA and other hotel booking sites, and thought it was very good value for what it offered. I took the 23 dollar room -- quite cheap actually, but I should have known better. Have stayed elsewhere in Hanoi for a few dollars more... More

We emailed Golden Wings 11 to make our reservation. Their manager Mr. Anh Duc Dang replied almost immediately confirming our reservation. He offered us a superior room at a very good rate. We met him when we arrived at the hotel. I must say that he is really a hands on manager and very involved in the day to day... More

I wrote an earlier review on this hotel dated 13th February 2012 which I have since modified. There are two reasons for this. Firstly because I unfairly rated the hotel based partly upon my food poisoning experience endured on the Ha Long Bay Cruise on the Royal Heritage. Secondly, because I have been in touch with the hotel since the... More