What can I say about this lovely, charming bit of paradise that others have not already shared here except more of the same. From the moment we stepped in until we reluctantly left today, there was never a moment of doubt that we hope to retun here one day soon and of course, where else but to stay here. A... More

Charming, friendly service by all the hotel staff, is what makes this place special. We had been given this recommendation from an Australian family who we met on our travels who had been there over a year ago! And when we mentioned them to the staff in passing, 'lo and behold they knew who we spoke about and the pictures... More

From the welcome we got when we arrived from Mary and Lana, til even after we left... Amazing! Firstly they ordered food for us on the first night cos we were too lazy to leave the hotel, we arranged our sapa trip through them and it was perfect we had an escort to the carriage on the train and one... More

Defintely the most charming hotel we've stayed in during our 2-wk vietnam trip, & also one of the best we've experienced everywhere else! My family stayed here 4 nights, the rooms were clean, spacious, comfortable, had a flat-screen large TV with cable, had different fresh fruits everyday and the computer in every room was a real convenience:) The service was... More

For various reasons we ended up in four different hotels in Hanoi. So feel we have quite a comparison on which to write this review. We stayed at the Hanoi Charming 2 hotel when the Hanoi Elite hotel was booked. We stayed here for two nights. The service was very good, not quite the top notch service of the Hanoi... More

And huge thanks to Trip Advisor - we booked Hotel Charming 2 on the basis of all the rave reviews we'd read on here and we weren't disappointed. We're so glad we stayed there. Brilliant location in the Old Quarter, spacious, stylish rooms, wonderfully comfy beds (if you like a firm mattress - we do!), well equipped bathrooms, our very... More

Stayed in a suite and it was a marked improvement on it's sister hotel, the Holiday Diamond. Room was better appointed and overall nicer. Each and every staff member were excellent led by Johnny, Lana and Sophie. Breakfast quite good and in a nice setting. There is a computer in each room as well as wifi. An excellent choice to... More

It was our first night in Vietnam on our Honeymoon and from the airport pickup to the welcome at the door we were brought in quickly and warmly but nothing could prepare us for what lay ahead. Whilst the reception crew chatted to us while the "room was prepared" we had a few laughs, welcome drinks and sign in little... More

The hotel is well placed in the Old Quarter, the rooms are lovely, the breakfast is delicious but what this hotel really has going for it is the staff. Initially we got to know Lana and Rose who were helpful and funny - a joy to meet. We stayed twice in just over a week and that gave us a... More