Was the best place where I have been in Hanoi, the manager is very nice and helps you with all your needs. The rooms are clean and the service of the hotel comes when you need their help. The free breakfast is more than enough to star your day.

Do not have anything nice to say about this hotel. We booked the hotel Jupiter well in advance but when we arrived we found that the staff had decided to put us in the sister hotel -when we said that we did not agree we were verbally abused. It then took some time for them to prepare the rooms we... More

Peter was extremely helpful with good English. Other stuff were lovely too. Really good breakfast and any time guests want juice, they provide it free of charge. Bed very comfortable. No shower alcove in bathroom but wasn't really an issue - water drains and dries pretty quickly. Internet access in rooms worked most of the time. Good A/C

A great little hotel conveniently located in the old quarter of hanoi. Rooms were clean and modern, there was a good choice of breakfast and the staff couldn't do enough to help you. For the price you can't go wrong.

I've been in Vietnam for 10 days and have stayed in many hotels and this hotel outshines them all. A local recommended the hotel and it exceeded my expectations. Excellent customer service that allowed us to check in early and check out late. The room was extremely clean and so was the bathroom. Room was equipped with a queen size... More

stayed recently a night at the splendid jupiter in hanoi and was impressed by the kindness of the manager and staff who were approachable at all times and always sincerly committed to helping out with all kinds of advice! the facilities and rooms are clean, modern and the location is awesome as it is situated right at the heart of... More

We tried to book with Splendid Star Suite, which was already full, so we were offered affiliated Splendid Jupiter, across the street. Pros: A - Good location. B - Clean room (shower needs updating though). C - Friendly staff. D - Good breakfast. Cons: 1 - pick-up driver didn't show at airport. 2 - Deserted reception desk at night (guests... More

I have finally got around to writing some of the reviews from our visit last year. We originally booked the Splendid Jupiter Hotel but we moved to another of the chain to better suit our needs for the bed arrangements. The Hotel and room we stayed in was modern, clean with a great bathroom. It was certainly big enough for... More

The hotel is a budget hotel, so I had no expectations of getting five star. The staff were super helpful, and the room was comfortable. Free wifi in all parts of the hotel. Had a slight problem with the shower... Too hot, and struggled to get to a useable temperature. Overall a good experience. The staff were great!